Amanda Plumbing Sewer & Drain

39 E William St, Delaware, OH 43015, USA

Address:	39 E William St, Delaware, OH 43015, USA
Phone:	+1 740-369-5161
Site:	amandaplumbing.com
Rating:	4.5
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 22

Reviews 6

Chris Fink

We called Amanda Plumbing to check out some strange shavings that would show up in the water every once in awhile (probably once per month). When they came out, they basically had no idea what the cause was (they had never seen anything like it before), and it was difficult to investigate since it only happened once per month. Still, I had to pay $90, even though they didnt really help at all. Fortunately, that is not the end of the story. I found an online forum that said the shavings were caused by the breakdown of rubber in the supply lines, so I called the owner and told him I was not satisfied with the service, since (I thought) I had figured out the source of the problem myself. He offered to send out the same people as before to replace my supply lines, and he would not charge me for the first hour of labor. I agreed. When they came the second time, they figured out what the problem was! It was *not* the supply lines, as I had thought, but instead an air bladder that had been installed incorrectly, and whose rubber seal was breaking down. This was the source of the shavings. It was impressive that they figured this out. Overall, then, I am very satisfied with the service. While I wish they would have identified the problem when they came out the first time, they did a very good job of responding to my concerns and ultimately finding a solution. They also strike me as honest and fair.

Anonymous User

We called them to repair our hot water heater 5 months ago they sent out someone to fix it. They said that they fixed it but it still did not work. After a one and a half hour phone call the said they would look at it again and not charge us for the labor. They than told us they put the wrong part on, and we would have to wait for the other part to come in which was another two days without hot water. A week ago we called them on a Saturday because our main drain was backed up they sent someone out and the cleaned it out (total cost was $204). Thursday night (5 days later) our drain was once again backed up. Friday afternoon we called them and they said someone would be out in 15 min after 30 min we called them several times with no answer. After an hour after they were suppose to be out to our house we finial got a hold of someone they said that they would get a hold of the person who was suppose to come out. Two and a half hours after they said they would be out they called and said the plumber that was suppose to be at our house was at the bar drunk and no one else could come out. The than told us they would send someone out first thing Saturday morning and we would not have to pay for the over time but we would still have to pay for a job that was not done probably the first time. unless of course our Acer platanoides or our gigo biloba can grow roots in five days

Janet M

Amandas sent two unlicensed plumbers to my home to do a few misc. fixes. One was to fix a toilet leak. The shut off valve was replaced. About a week later, water was leaking into my finished basement on a Sat. Emergency service (extra charges) were required. The guy came out and cut 6 holes in my ceiling looking for the leak. Put another hole in bathroom wall to make the repair. Cost over $600. They said it was due to poor workmanship when the house was built in 2007, but Im not sure I believe that. Part they replaced was same one they fixed the first time. They charged me for that part even though their policy is not to do so. The guy even said he wouldnt charge me for the part. Insurance adjuster said it was $1,200 damage to ceiling and carpet. My insurance paid $700, but I cannot afford to get it fixed with that so its still a mess after several months. I cant prove they caused the leak. I think they took advantage of me, a single older woman. Wont use them again and I wont have an unlicensed plumber in my home ever again. I almost turned them away at the door and wish I had. I couldve pursued it, but have health issues and decided it would just cause me unnecessary stress so Im just venting here.

Jenny McCutcheon

I called Amanda Plumbing a couple weeks ago because our hot water tank was leaking and we needed to have it replaced. I received a price quote over the phone after I answered some questions about our current hot water heater and they were able to send someone out within a couple days. The plumber they sent, Dan, arrived on the day promised within the 4-hour time block we were given after first calling to let me know he was on his way. Dan was incredibly polite and professional. He replaced our broken water heater with a new (far better quality) water heater in just a couple hours. He even replaced several pipes with new copper pipes, broken water shut off valve and drained and hauled off the old, broken water heater. Dan was also patient and helpful in answering my questions and I was impressed that he wore shoe protectors when walking through the upstairs hallway to keep my wood floors clean. The final invoice presented at the end of the visit exactly matched the price quote I received over phone, which was wonderful. Overall it was a great experience and we would definitely recommend and use Amanda Plumbing again!

Green Oaks

Green Oaks is a property management company in the Columbus Ohio area and we have frequent need for a skilled plumber at a reasonable price that can respond quickly and gets the job done right the first time. I have chosen Amanda plumbing to be my preferred provider because they meet all these criteria plus know how to treat our tenants with respect. I never have any concerns when the Amanda team is working in the tenant environment. Some of the more complex jobs Amanda has assisted me with include 1) A broken valve on a 6 inch water main, five feet below the surface and the city inspectors demanding immediate action 2) A sewer drain that was completely plugged (this is where the jetter was used because it beyond the capability of any other tool) 3) A drain line under a cement slab foundation (they dug up the concrete, replaced the line and then re-concreted the floor). Amanda Plumbing has been a great business partner. They show up when they are scheduled, they are super polite, perform the job professionally and quickly and charge a fair price.

Evan Evans

Had them change 2 bathtub fixtures for $400 We bought the fixtures at Lowes. Wife was home while the guy made the repair said he kept going back and checking things which she thought was good date 4/11/2016. July 2016 water was leaking into the basement. A different guy came fix the problem was told the guy that worked on it before was let go on poor performance. We were not charged. 8/08/2016 same thing was leaking still fixed no charge the leak was coining from faucet connection. 7/2017 water seemed it was losing pressure then no water at all. They came out had to order a new part from faucet company no charge. It was the inner parts of handle. They came back out in 8/2017 to install it $168 . My thought is that part went bad from them making adjustments on what the 1st guy did. You make the call from this information.