Address: | 2326 Newark Granville Rd, Granville, OH 43023, USA |
Phone: | +1 740-522-3128 |
Site: | facklerco.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed |
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Jason McCrory
Disappointed and would not recommend. Purchased an expensive item, paid for a specific delivery period, and they failed to deliver. I took off work and waited over an hour past the delivery. When I called, I was told it was their mistake but unfortunately nothing could be done other than to get my item to me. After ruining my evening, I should not have to listen to "well, Im upset with my staff" or "Im sure you didnt just sit around after taking off work" - actually, yes I did sit around. I shouldnt have had to pay the delivery fee after their mistake. I would never recommend this group that doesnt care about the customer. They made the sell but sure didnt care about me when they made a mistake and dropped the ball and didnt offer anything to make it right.. George - my time was worth more than the discounted delivery. Hopefully others can learn from my mistake. You can make all the promises in the world during the sell, but once you had my money, I sure got a different outcome.
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Anonymous User
We have used Facklers for several projects and have always been pleased with their suggestions, prices and service. Would highly recommend for small or large projects.
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Beth Jenkins
Courteous and knowledgable staff. Very diverse inventory from power equipment to wine and gifts. Nice store. Will definitely visit again.
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Darren White
Super nice guys. Nice equipment. Got me a rental while they fixed my equipment.
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F Legue
Theres never a place to park