KMA Electric and Heating & Cooling - Newark

1755 Mt Vernon Rd, Newark, OH 43055, USA

Address:	1755 Mt Vernon Rd, Newark, OH 43055, USA
Phone:	+1 740-334-4425
Site:	kmahomeservices.com
Rating:	4.1
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 66

Reviews 10

Ohio Contractor

Beware. Jason bertok is their online marketing guy. So that review is fake. Most of the positive reviews are fake. Just like a broken watch, it shows the right time twice a day. But the rest of the day it is completely wrong. This is the same with kma. One or twice they get it right. The rest of the time they are late and then try to sell you something that is over priced. They cant pay for all that advertising by being cheap. They also cant keep help which makes them short handed. This is why they are always late and rescheduling. Their whole business model is to get into your house, find or invent as many issues with your electric as they can. Most guys are paid commission. And spend several hours a week in sales training to get you to spend thousands of dollars for stuff you may not need. I am aware of several customers that spent $5000 to replace all the panels and meter, only to find out after the job was done that they had a bad cord on a table lamp. They love little old ladies that listen to anything a guy in uniform tells them they need. Kma number one priority when they make a service call is to get as much money out of the customer as possible. Make sure if for some reason you do decided to call kma make sure u do not let them pressure u into a new panel without getting second opinion.

kathy straight

We recently had KMA Electric do work at my daughters recently purchased home. We had them replace the breaker box, upgrading to 150 Amp, replacing the meter, and adding a surge protector. Scheduling was easy and prompt. Technicians Nate and Chris arrived to do the service, and could not have been more polite and helpful, explaining what they would be doing and how long the process would be. They began the work immediately, and kept me current on the progress they were making (important, as the electricity had to be turned off). They gave me a time frrame, worked without taking a break, and actually completed the work before I expected them to. When the work was finished they walked us through the labeling of the breakers, and made sure that everything was functioning properly. The work looked great, seems to function perfectly, and they cleaned up, leaving everything just as it was before they got started. Needless say, having work done in such a professional and courteous manner is a big plus for us, and we would not hesitate to use KMA again, or recommend them to family and friends.

Anthony hrebluk

We had pretty bad storm damage and our main power got ripped down which pulled the power lines out of the back of the house. We called kma electric they came out I looked over everything with us and let us speak and explain what we needed and show them the damage they were not pushy or try to force anything on us ... they explained how it should be fixed / repaired in detail with us and within a couple days they were back and fixed everything.... super easy to work with very very accommodating and their attention to detail is second to none they used top quality products on our electrical rebuild. There crew was very friendly and paid attention to detail on everything they did.... I will definitely use kma Electric again in the future...... Thanks for making this process easy... Anthony Alicia hrebluk

Mike Davis

My power went out due to the high winds and a tree falling on my powerlines on Saturday, April 2, 2016. I called KMA Sunday morning. Johnathan was her before noon. He had to replace my meter box and the electrical wiring that connects to the AEP wiring from the pole. He was done a little after 3PM. During his work and our conversation, It was easy to see that he enjoyed his work. He was very personable and answered all of my many questions. He explained them in terms I could understand. The work was done in about an hour before AEP restored my power. If I do need electrical work done in the future, I will definitely call KMA and I would recommend them to anyone who may need electrical work done. Please thank Johnathan for a "job well done".

Bryan McLain

I do not recommend KMA at all. This companys pricing is extremely unreasonable. Prior to their technician coming over we thought there was something wrong with the wiring in the house, but it turned out to be something simple that was a quick fix--literally took the guy a couple minutes. KMA charged us $60 for the dispatch fee, and nearly $200 for a "diagnostic of one circuit". Now I understand a "stupid tax", and Im willing to pay that, but $260 to flip a switch is unreasonable and in poor business practices. I tried to contact the company regarding these prices, but they have not returned my phone calls. Unprofessional and low.

Barbara Cygan

Arranged an appointment 2 weeks in advance and when the day came no one arrived. Called the office and was told it was not on the schedule. Rescheduled for the following day and I called that morning to confirm arrival time and was informed that all their tech.s were on an emergency and were not available but was assured that they would be there the next day,for sure. On the third morning, after the arrival time had passed, I called the company again and was given an excuse as to why they would not be there that morning. I cancelled the work. I would not use this company.

William Virgin

I had what appeared to be a circuit breaker failure and I thought I knew which one. After returning to the truck to get a screwdriver he removed the panel, cycled the breaker and declared it ok. He went to the kitchen, removed a switch plate and found no power. Returned to the truck to get his tester and found that it was another breaker that was faulty. Returned to the truck and found he had a replacement which he installed. It seems to me that bringing in a tool caddy and perhaps listening to the customer would have saved time. The result was satisfactory.

F. Chase Hawkins

This was the third time I have used KMA Electric, and everytime they have been incredibly professional, efficient, considerate and friendly. Today it was Todd Wood who provided service, quoting for three different items, and then proceeding immediately with the item we wanted done today. He worked efficiently, was considerate of our house, cleaned up so there was no sign/mess anything had been done, and was very friendly discussing different options for what we needed to have done. At this point, I would say KMA has made a customer for life!

NDMathHo 4444

I was extremely impressed by KMA. One of the GFCI outlets in the house would not reset. After exhausting the quick fixes that a Google search revealed, I called KMA. They offered quick service at a great price, so I decided to give them a try. The technician was very friendly and knowledgeable, and found the cause of the problem quickly. Additionally, he explained everything he was doing to find the problem very thoroughly to me, which I appreciated greatly. I will definitely being calling KMA for any electrical work I need in the future.

Ohio Electrician

Do yourself a favor and get a second estimate after calling these guys. The ones who say their prices are fair clearly have no idea how much services should cost. I have a friend who worked there and he showed me their price list and I about choked. They find any reason possible to get to your breaker box and convince you that its a fire hazard. They are thieves! And from what I gathered from the previous employee, very few of their technicians know what theyre doing and all talk bad about the owner. Do your homework first.