FedEx Office Print & Ship Center

4887 Grande Shops Ave, Medina, OH 44256, USA

Address:	4887 Grande Shops Ave, Medina, OH 44256, USA
Phone:	+1 330-725-2594
Site:	local.fedex.com
Rating:	2.5
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 13

Reviews 12

Michael Smith

Dealt with two employees today (christina and anita) One who transfered my shipping quote to an 800 number instead of helping me, then when I got to the store to ship based on my shipping quote, not only did I need 11 dollar shipping paper (that I didnt need) they told me they wouldnt ship without it and my new quote tripled in the 20 minutes it took me to drive there. Only after they ignored my presence for 5 minutes. Bait and switch mixed with bad customer service. Go to UPS. Much better service and prices.

Anonymous User

Terrible attitude from the employees. They all seem upset to be working there and are very rude to customers. But the worst part is they messed up my orders. The fist time it happened, I let it slide but by the third try, I decided to stop wasting my money and found a different printer. Skip this place from the start and go to a local printer who has a better track record and better attitude!

Tim Tereshchuk

Wish I can rate 0 ! I ship staff for living and as much as I avoid using FedEx due to this medina office , I still end up going here every week , somehow they managed to hire rudest people without any customer service experience! They alway makeup rules , they make you wait , when there is no one even there ! From now on Ill drive extra 8 miles and go to Berea location ...

Matthew Brando

Dealt with a lady named Ellen. Nicest and most helpful employee I think Ive encountered in a long time, anywhere. Usually these types of stores have workers that suck the life out of everything and are brash. This lady felt like an aunt to me, or something. Ill try to go to this store more often!

Victoria Dobbins

Will never ship out of this location. I called and had a very simple question that I needed answered, the employee who answered was extremely rude and told me that he was to busy to help me. Afterwards he hung up on me. Never had I ever had such poor service and such terrible attitude.

Ivana Taylor

Super job by Christina today! I had made an error with the tabs on a HUGE bound document. She got the order late- she noticed and FIXED my mistake and had the job ready for me EARLY! Love these guys. They make me look like a pro!

Ive had to come here five times in the past several months and every time there is a slow long line with poor-mannered, short, and rude customer service. Would definitely recommend another location if available to you.

Anthony Greer

Forced us to repack a box because it was too beat up.. too bad it was beat up by them since they were the original shippers. Also claimed systems were down and wrote down credit card information on paper!!

Rachel Gamiere

These workers seem to hate their job and have no problem copping attitudes over nothing. Ill go out of my way to go to any other fed ex.

Bryan Spurlock

It took 45 minutes to print my resume and then she got irritated because I wanted it bound. Really.....

Michelle Callie Smith

Great service and friendly staff. We always use this FedEx store!

Nancy Meyers

Anita and Christina couldnt have been nicer and more helpful!