Address: | 6801 Engle Rd, Middleburg Heights, OH 44130, USA |
Phone: | +1 440-234-8900 |
Site: | cubesmart.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Paul Verlei
I AM A REPEAT CUSTOMER FOR SOME YEARS NOW. EVERY YEAR IT SEEMS I HAVE TO FIGHT FOR THE DISCOUNT THAT IS ADVERTISED ON CUBESMARTS INTERNET SITE. FOR INSTANCE THIS YEAR IT WAS 1RST MONTH FREE AND 10 % OFF FOR REST OF STAY. INSTEAD OF GETTING THAT I GOT 1/2 OFF FIRST MONTH AND 10% BUT THEY WERE SO RELUCTANT I HAVE TO GO BACK BECAUSE THEY COULD NOT ENTER MY CONTRACT INTO COMPUTER!! NO THOUGHT IS GIVEN TO GETTING ME A PARKING SITE AND IT NOW SEEMS LIKE I AM IN THE COMPLETE REAR OF THE LOT. AS A REPEAT CUSTOMER I WOULD EXPECT MORE NOT LESS CO-OPERATION IN TAKING CARE OF ME AND GIVING EVERY DISCOUNT AS ADVERTISED BECAUSE I HAVE BEEN LOYAL TO YOUR COMPANY. PAUL VERLEI
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Mike Messina
Rondae and Nancy are keepers I will tell you that .Today customer service everywhere is slacking significantly. But today made up for all the bad experiences Iv had in the customer service business lately .All I was doing was getting prices and I ended up renting a unit right then and there.Besides their friendly personalities and the laughs we had the professionalism shown was above and beyond .Cube smart should be proud to have employees like this its very rare .Keep up the good work !!!!!!!
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Bev Roeble
The people who work @ Cube Smart are so helpful & friendly. The units are clean and well maintained. I compared several places before deciding to rent a unit @ Cube Smart and found their prices are reasonable as well, but really it was the customer service I received that made my decision easy.I highly recommend you check them out when renting extra storage becomes necessary as it did for me when I put my home on the market and needed to declutter my home.
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Renee Giachetti
I have been a member of the Middleburg Hts. CubeSmart family for years. I say family because that is exactly how I have been consistently treated. If you have a need, Rondae and her staff will find a way to accommodate you. The entire facility is meticulously kept clean and extremely secure. I found CubeSmart Middleburg Hts. to be the perfect home away from home for the many things I needed to store.
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Shelley Ark
We have been customers with Cubesmart for over 20 years. The staff is always amazing and very helpful. The units are clean and the prices are very reasonable. I have referred many people over the years to Cubesmart and have never heard a complaint. Nothing but compliments!!! They watch over the property and will meet your needs. They are the top choice in my book!!!
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Mercedes Arp
The two ladies that helped us yesterday were amazing! The customer serivce here is fantastic. The units are really nice too. I dont feel worried about my stuff at all. I think they have a great security setup and are located in a great area. If i ever need to store stuff again, i will be coming back here!!
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Denise Motz
We have had 3 different units at this location, and couldnt be happier! The staff has been very accommodating to our needs. The office is always spotless and the grounds kept very clean! We recommend this location to everyone! Rondae, Nancy & James are awesome and we would never go anywhere else!
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Mary Landsberg
Rondae was very helpful with securing our storage unit. She was friendly and patient with all of our questions and she accompanied us to the unit,so as to make sure everything went smoothly for us. It is really nice to have a friendly face greet you and also have a great sense of humor as well.
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Rick Demery
I cannot begin to say how accommodating the staff is at Cube Smart. They are top notch in customer service and the facility is clean and very well maintained. I especially love the Wi-Fi, provided 24/7. I always tell anyone I know if they need quality storage no one does it better.
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Philip H
The staff is a hoot! And very professional, knowledgeable, and customer service oriented. As a first time storage renter, I appreciated them explaining everything to me. The unit was clean and well maintained. Overall, quite impressed! Thanks!
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Steven Thomas
Big fan. CubeSmart has treated me and my business very well. The Middleburg staff are very polite, professional, and accommodating. As a result I have moved all of my companies moving trucks to a cubesmart in every city where we operate.
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Rebecca Hannan
Great service, they were so willing to work around my needs to quickly provide a unit even after I realized the one I requested was too small. Pretty fair pricing for a safe and secure area thats easily accessible to the clients!
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Evelyn Rider
Very helpful, friendly, accommodating staff on site made this a totally painless process. Grounds and units clean, well maintained. Even made sure code for the gate worked before leaving the site.
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Max Syvuk
Secure, safe and clean. Not much more you can ask for. Unless youre CubeSmart Middleburg hts. which boasts a location right off the highway and an extremely friendly staff.
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Kim Roslan
I would recommend Cube Smart Self Storage to anyone. The Management and Staff are extremely accommodating and helpful. I would give them more than 5 stars if I could.
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Cynthia Mondia
I had a storage area before at this location and was always treated fair, curtious and respectfuly. In other words they have always been very nice to me.
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Andrea Dodrill
Staff was very friendly and helpful. Facilities are clean. The prices are competitive. The only complaint is that the units do not have lighting inside.
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Rachel Delashmitt
I am so glad to find this place. The people are all amazoning. All of them have been friendly and helpful and there prices where the lowest we found.
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Jennifer Adkins
Everything from the time we stepped into the store until now has been wonderful. Our unit stayed dry during this past rain fall. Good for me.
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Jac Campbell
Rented a storage unit and the folks at CubeSmart were very helpful and friendly. The processing of the paperwork was quick and efficient.
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takforce06
The staff at Cube Smart was very friendly and efficient. Explained everything that I needed to know. Very satisfied with my decision.
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Paul Szafransky
Very kind and courteous, and very helpful. Just wish I didnt have the need but, the great customer service helped ease the situation.
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Racena Moore
excellent customer service the manager was very friendly and understanding. Also, the storage units were clean and well maintained.
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Alisha Prestwood
so far i have had a great experience. the customer service is awesome. and they got me a unit the same day i contacted them.
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Jill Masaveg
Great service. The lady at the desk, Nancy I think, was super helpful and friendly. No pressure just good service.
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Kimburly Trivanovich
Very pleasant staff ! They always give consistent good customer service. Grounds and store are always kept clean!