Address: | 11378 Springfield Pike, Springdale, OH 45246, USA |
Phone: | +1 513-771-2232 |
Site: | lifestorage.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
AP
April Wilson
I rented space from Mike Brown on May 23, 2015 after having just driven 18 hours from Texas. I was tired, cranky and ready to unload so that I could get some rest. Mike was very very helpful, calming and reassuring during the process. He explained the rental process in great detail and was very helpful explaining how the locking system worked. He even showed me how to properly lock my unit before giving me the lock to try it for myself. He stood nearby to ensure I was able to lock my unit securely. I cannot say enough about Mike Brown. He was courteous, kind, willing, personable, knowledgeable...the list goes on and on. In a world where the term "excellence in customer service" is near non-existence, Mike Brown renewed my faith that great customer service is not dead. Thanks, Mike, for all your help. As for the grounds, very very clean. In fact, when I first arrived to the facility, Mike was out back sweeping. Very nice first impression.
JA
Jannie Baaz
The grounds, office, and storage areas are very clean and well maintained. The storage areas are also secure with great lighting. The individual storage areas are constructed so that entry to animals or rodents are not permissible, or excessive moisture. Heavy duty latches also secure the doors of the units. Almost forgot to mention that the rental prices are very reasonable, and not a lot of red tape to get started. They will even allow you to use a truck without cost, as available. The attendant, M. Brown, is very professional and friendly; makes doing business at Uncle Bobs easy and enjoyable - even paying your bill. Have rented for approx. 5-6 months, and glad I found them! AKA C. Jenkins
T
T Breezy Plays
It is a pleasure to come into the office and pay my bill to Miss Adrienne. She is so upbeat and always has a smile. It is a complete contrast to the store manager whom always seems to be burdened, yet somewhat personable. The grounds seem to be in great condition, as when I have been in my locker the past few times, Miss Adrienne was outside cleaning walls in the walkways and the outside of locker doors. As a customer who was recommended this location from a former customer, as long as this pleasant young lady is working for Uncle Bobs, I dont think you can find a better storage unit anywhere in the city. Thank you Miss Adrienne for taking great care in your business!
CA
Carol Johnson
I want to first of all thank Michael Brown, manager at this uncle bob storage site. He was absolutely wonderful. He tried to get me to relax and take my time because of my disability I wasnt able to do a lot of the packing and moving myself. I was a box of nerves, which landed me in the hospital the same night I had rented my unit. He was very kind and the grounds are well maintained. I really want to express how grateful I am to have him calmly and professionally take care of my needs. He was also very courteous. Mike makes Uncle Bobs Self Storage a wonderful place and I would recommend it to anyone that needs to store things. Thanks Michael.
LO
Louise Bower
Rented a unit as we were downsizing and preparing for a move to a retirement facility. This Uncle Bobs was just between home and our new cottage, a mile away in each direction - very convenient!! Property is always clean, free of vermin. Michael unfailingly pleasant and accommodating. Very handy to have boxes and other supplies on sale at the site. Great to have 24-hr. access. One suggestion: better lighting in units.
JA
Jan Ring
We have been customers for over 20 yrs. Its used for our business materials and close to home. We have seen quite a few management changes over the years and I will personally say that Mike Brown, the current manager, is one of the best we have dealt with. Very easy to work with, Friendly and always puts you 1st as the customer. I highly recommend this place. Its secure, clean and they always keeps things up-to-date.
RO
Rolland SDipoko
Good customer service. They always graciously remind you in case you forgot to pay your monthly unit rent. The place is kept clean. I have not encounter any moisture or rodent whatsoever. Keep up the good work. I highly recommend Uncle Bob Safe Storage in Springdale, Ohio.
ME
megan ely
Hands down best storage facility in cincinnati. In the worst possible time of my life, the great people here made some things so much easier and I am very grateful for what they continue to do! Highly recommend this place for all your storage needs
WI
Witch Rose
Ive stored at Uncle Bobs several times through the years and never had problems under the current management Mike and his staff are always kind courteous and go the extra mile to help you out. Anytime I need a storage bin this is where I go.
DE
Debra Hudson
Uncle Bobs Self Storage #102 is still #1 with me. Our facility is always clean and the grounds are well-maintained. We feel comfortable that our unit is safe and secured. Always professional. Great job guys!
MI
Michael N.
Just rented a storage space for the first time. Michael Brown made the process very easy for me. Everything was explained in a simple manner and I was walked through the entire process. Kudos to you guys!
TR
Tracy Shachtay
I have been using this company for some time now and these people are great! Im not always on time with my payment but they are great and call me to remind me...without attitude! Great place to store!
ME
Meghan Adamo
Needed some storage until we are ready to get an apartment. We chose Life Storage because it was so close and convenient. Michael made the process fast and simple. So glad we chose Life Storage!
BE
Betsy Galper
Uncle Bobs Storage is well-maintained, and I have always been pleased and impressed by the staff. Mike has been especially helpful in answering questions. I highly recommend this facility.
NI
Nicole Croley
This has been a great experience! Clean facility! Awesome customer service!...Michael Brown is great he actually helped me lift a box!!! I would definitely recommend this place!!!!
RO
Robyn Cochran
It is always clean and feels safe to be there alone at night. The gentlemen in the office always seems happy to see me come in. And hes always willing to help with whatever I need.
BR
brenda siler
The service. I get very good service here. All my things in storage have been perfect. They are just as nice as when I put them here. I like coming in to see Mike, and Kristen.
TR
Trena Richardson
Ive had Uncle Bobs self storage for 10 yers. The staff is very friendly and courteous. I would recommend this storage place to anyone that is in need of storage.....5 stars°°°°
GA
Garnea Bonner
This Company has really been patient and understanding to my situation...My family appreciate ALL that they have done...Life Storage is the way to go for ALL YOUR STORAGE NEEDS
OT
Otis Andrews
Mike was very helpful and knowledgeable about the storage unit that I was looking for. He was also honest about his business and I really appreciate that honesty. Thanks Mike!
JO
Joe Garcia
Michael was extremely professional and made the process seamless. Would definitely recommend this location over any other unit I have rented in the greater Cincinnati area!
JA
Jack Adamo
Had a great experience. After Michael gave us the information, I felt confident in the security and cleanliness of the facility. He was very helpful and informative.
BE
Beverly Kahr
Micheal and Kristen are the best at what they do. Their customer service is impeccable. They know the product and are willing to help you find the appropriate space.
JO
John Cela
Easy access. Well maintained. Helpful service when needed. Great prices. Not a single issue since we have began storing our equipment at Uncle Bobs Storage Units.