Address: | 90 E Wilson Bridge Rd, Worthington, OH 43085, USA |
Phone: | +1 614-431-7901 |
Site: | locations.ohio.aaa.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
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Nicole Schmitt
If I could give no stars I would. 8/27/16 We call at 9am in the morning because we lock the key in the car while it was still running was told 30min. Hours late and MANY calls someone finally shows up at 2:03pm (mind you the car was running the whole time) the person that came out told us he was a subcontractor for AAA and that the company was just bought by someone and they are trying to save money a have the AAA guys do all the work so they dont have to pay subcontractors. BULLSHIT it took the guy less than 15min. to get in the car, thank god we were not on the side of the road or even had my kids with us. Stop trying to save money and take care of your customers.
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Shane Lucas
DISASTER! I called AAA for a tow to a repair shop that was 8.4 miles away. I was quoted a different price for the towing fees. And the driver picked up my vehicle @ 1:12 pm, TWO hours later my vehicle STILL has not been delivered. After calling AAA I find out that the driver towed my vehicle to a different side of town to help another customer first. You cannot subcontract your tow truck drivers! AAA is a very large company and we have been members for 20 years. But I dont believe that we will be dealing with AAA anymore
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taylor hall
I leave 2 stars only because he was fast but when he got here to fix my flat tire and put air in it he didnt ask me any questions he barely even spoke and when I asked him how long do you think the air will go flat in my tire again he told me up to eight hours it has only been a half of an hour and the tire is already flat again Im not trying to say he should have all the answers but had I had known it will go flat at a snap of a finger I wouldve rushed my ass to the nearest firestone. Thanks for nothing.
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Haley Bowra
Im not normally one to post reviews online however I just wanted to share my experience today. I got a flat tire out near the Dublin area. Ten min after my call the service tech showed up. He was extremely polite and helpful. He tried three times to plug the hole in my tire and when that failed he changed the flat. He then helped me return the stuff to my trunk. During the entire experience he was quick but efficient all the while keeping up conversation with me.
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Carol Valentine
I dealt with Lorie Finchler and she was amazing. Answered all our questions and more. After we left with all our necessary information she called later in the day to tell us she found out more info. Then we asked her several other questions which she said she would investigate and get back to us. The next day we received an email from her. It was wonderful working with her. I would definitely would give her an A+.
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Frank Eubanks
I wrote a review on Google and I cannot find it posted here! I have no home internet access and no cell phone and am typing this at a library. I will write a second review here. Teller #2895, Linda Lower was very helpful and efficient in renewing my membership, selling me an Ohio State Fair ticket, and getting me Canton, Cincinnati, Cleveland, and Dayton Ohio maps. I was in and out in less than 15 minutes!
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Vince Trombetti
I have had two encounters with AAA in the last two weeks; one where my van would not start and one where I needed a trip tik and some vacation materials. In both cases, the people that I worked with were extremely helpful and personable. AAA membership is well worth the investment, and then some. Thanks!
JH
jhawx53
I went to AAA to load money onto my AAA debit card. Service was fast and easy. I also asked for maps to Florida and I received them promptly. Ive had AAA for over 30 years and they are always helpful whenever I call them or visit them for maps, etc. This is has been my main office ...I recommend them highly.
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Charles H. Collins
I asked for help planning a motor trip through the New England states. I worked with 3 people at different times and am extremely satisfied with their helpfulness and pleasant attitude. The program that they used was most impressive and the materials provided were very complete. Highly recommended.
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Anthony Konecny
I was planning a trip to the Kentucky Bourbon Trail and decided to visit the Worthington AAA Office. It was a great decision. The receptionist, Linda, was very professional, pleasant, and informative. I was provided with great advice and plenty of material to plan and execute a wonderful experience.
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Andrew Eckhardt
Leslie was very helpful and knowledgeable about the Caribbean/Mexico and all inclusive resorts. We didnt know what we wanted to do and she really gave us a nice variety of places to look at. AAA has always been our family go to travel agent and they have always done a wonderful job.
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James Wesner
I thought staff was not as friendly as previous visits. I usually went to the Bethel Rd. location but since its move now find Worhtington closer. The gentleman on the phone was friendly but the two women I had contact with in the store were not. I give a rating of 2 1/2.
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Bradishia Foster
The greeting was great and was told where to seat. The wait was very short and the travel advisor was very good and explained everything that our trip would be. She did an excellant job and gave us all the maps and tour books.We felt very happy about our visit!
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Kate Groot
It took a little longer to get in and out with tickets than I was hoping. But very friendly people and they felt bad about the time the system took to print the tickets. Store seems to have everything you might need travel and car related!
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Kyle Willis
Never knew this AAA facility was so large! Their staff were very helpful and friendly when we went to pick up our international drivers licenses and theyve got plenty of other travel accessories there for purchase.
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ISIS McCain
I stopped by to get a couple of street maps of the city of Columbus and the surrounding counties and Bill was extremely quick and helpful in assisting me and providing me with the 2 maps I requested. Thanks Bill!
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Garry Rupp
I received information and maps for an upcoming trip and purchased a pop up city map and easy language booklet for that trip. Good customer service and easy parking. Very convenient location just off the freeway.
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Anthony Greene
It was a good trip. The maps were very helpful. The exit numbers on the trip ticket were very helpful. The information about construction sites was helpful. I must say, with your help it was a very good trip.
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Stephanie Dotson
I stopped here to get maps for our upcoming road trip. I was very pleased with my visit. A staff member greeted me as I walked in and personally showed me what I was looking for. The service was fantastic!
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theNella50
5 stars for AAA Worthington! Theyre great! I always visit this location when I need to renew, or get travel information. They are always prompt, courteous, and I usually get in and out very quickly.
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Gary Baker
I always go in for a trip tic when we vacation in the summer. Their service is quick and efficient. Everyone in the office was kind and friendly. keep up the great work! Gary Baker Columbus, OH