Address: | 601 12th Ave NE, Norman, OK 73071, USA |
Phone: | +1 405-329-4143 |
Site: | smartstyle.com |
Rating: | 3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–6PM |
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Deborah Childers
When you walk in and sign in, to be told that there is a 20 minute wait .... thats not a big deal. Its almost expected, right. When you realize that you are waiting for 20 minutes because 3 stylists are braiding manikin hair, while 1 is with a customer, and when you go to them and confirm that you are waiting 20 minutes because a paying customer is not more important than a manikins braid ..... and they tell you this is an educational opportunity. Your company has educated me that that it holds no value for a repeat customer, or any customer at all. Here is my middle finger salute to the way your company CHOSE to treat me. Nothing but classless disrespect towards me and my time, and I will NEVER be back. Enjoy your pretty manikin braid. I am appalled that a single person couldnt pause your "educational opportunity" for a paying customer. And the "representative" who so rudely informed me of your "educational opportunity", should really receive some customer service training herself.
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Claudia Torres
Jordan did an excellent job cutting my moms and my daughters hair. She made sure my daughter felt comfortable with the her. There was no wait. We will return to see Jordan. Thank you!
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Jessica Oliver
Carrie and the ladies are wonderful and sweet iv been going there for over a year and take my kids there for beginning of school haircuts always do a great job !