Office Depot

18250 NW Evergreen Pkwy, Beaverton, OR 97006, USA

Address:	18250 NW Evergreen Pkwy, Beaverton, OR 97006, USA
Phone:	+1 503-617-1424
Site:	officedepot.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM 10AM–6PM

Location

Photos 96

Reviews 29

Mahealani Kauhane

I visited this Office Depot on my lunch break yesterday to have my wedding RSVPs printed and the girl behind the printing counter was completely useless. She didnt greet me kindly at all, didnt ask how I could be helped, and when I walked up to the counter she didnt even smile. I said "Hello!" kindly and her response was "...Hi..." like I was bothering her. I then proceeded to tell her what kind of paper I was looking for (showing her a sample of what I needed) and before I could finish she interrupted with a blunt; "We dont have that. We dont have anything like that... I cant do that.” She didnt provide any options or alternatives or anything helpful. I asked her what her cardstock options were and if I could see what options were available and while I was speaking, she walked away, retuned with a binder, slid it across the counter, and said; "This is all I have". Then walked to the nearest register without telling me what she had just handed me. Look, I get it, Office Depot might not be your dream career, but you can at least try to have some customer service/ be welcoming. I walked out of there and will never go back. I ended up at the Staples in Tualatin and I live 1.5 miles from this Office Depot. Id drive to Tualatin before coming here again....

Angela Brand

I ordered some invitations to be printed, and picked up at this location. When I walked in last week, I went straight to the pick-up counter and greeted the young girl who was working with a smile. She was chatting with another one of the staff, and gave me a horrible look as if Id just interrupted something important. The whole rest of the interaction felt awkward and rushed. She was very rude to me when I mistakenly gave her the wrong name - even when I corrected myself and apologized, she rolled her eyes at me. I chose this location for pick-up due to its close proximity to my house. Ive shopped at Office Depot for years and have never had a bad experience. This girl has changed all of that. I will never be going back to this location again. I do not believe that a customer should walk into a business in a happy mood, and leave in a bad one. Customer service is about making your customers feel important, and helped. That is the opposite of what this girl did to me, and I wont be back.

Lauren Lark

The print center here has by far the worst customer service Ive experienced printing. Today was the second time I was asked what I needed (printing from a flash drive, nothing too complicated) and told the employee didnt know how to do that. She then proceeded to help two other customers behind me in line, didnt call a different employee who maybe knew how to do that, or a manager. I finally just left to try my luck somewhere else, even though I needed the paper stock they had here. The other time was a similar experience, where an employee plugged my flash drive in, pulled up my files, and then helped four people who had been behind me in line before actually printing my documents. It seems as though they only have one semi-competent employee in the print center, and she mustve been on lunch when I was there.

Brittany Brydahl

There are a few customer service reps that I must say are amazing in the printing area. However, the majority sadly take a very long time to print. Many times either I or my fiancé have emailed in what we would like printed hours in advance with the requested instructions and when we arrive at the store either the employees do not understand what must be printed (instructions are on the email) or they havent gotten around to it. Definitely could use more training in that section of the store and this location in general is understaffed.

NONIA Walker

I wish I could pick "No Stars". The customer service in the print shop was horrible. When I told the man behind the counter what I needed, he acted like he had no clue how to do a custom copy job. He Then began conversing with another employee about store business and completely ignored me. Finally he asked if I was "in a hurry" and returned to the other employee. I had him give me the item back that he had placed on the copier and left. Dont bother going into this Office Depot.

Haneef Mubarak

There never does seem to be much staff around when you want to ask questions (but if you find one, theyll quickly help find what you need) and the pricing is okay. However, they do offer really good deals during back-to-school season, especially on notebooks (of which they offer a special variety that works really well - combo notebook / binder).

Daniel Hunter

I typically use the print services here and I have yet to have a bad experience. Most of my interactions with the staff here leave me with a smile. The only time I had a different story was with the computer monitor demo that wasnt working and no one seemed to know how to fix it. Great place and typically very friendly and helpful staff.

Michael Stevens

Prices are high, but thats the price you pay for having otherwise hard to find items in-stock. Customer service is hit or miss, with the shipping counter getting backed up many times. The rewards program helps make it less overpriced.

Eli Fowler

Fast and freindly ask a worker if they could help and they stopped and made sure we found what we where looking for and even asked if we needed help finding anything else great experience

Nolan Morris

Although it was a few days before Christmas, and the print dept. Was SLAMMED they still took the time to make sure my rediculous 20in by 30in poster was perfect. Thanks!

Crypto Man

Comprehensive range of office products including furniture, desk lamps, printers, laptops, stationary etc. Very helpful staff. Reasonable prices. Highly recommended!

Flory Guillen

Friendly,Helpful, every time we have gone to the service desk to print something weather is been one paper or 100 we have had great service,very happy. Thank you!

Hailey Stam

The store was clean and it was easy to find what I needed. My only complaint is that the service of the employees was not very fast.

Jennifer Williams

Clean and well stocked. No one offered help, but we were able to find everything easily on our own. Friendly cashier.

Kenzie Ann

The manager of the computer department was pretty rude, Ill never try to buy from this company again.

Douglas Tolbert

i was almost in disbelief at how friendly everyone was.... good job guys... seriously

Jim Edgerton

Great staff. I was also REALLY impressed by the local delivery service.

Emily Liu

Always a good stop in August if you need school/office supplies.