The UPS Store

Address:	1109 SW 1st Ave f, Canby, OR 97013, USA
Phone:	+1 503-266-4877
Site:	theupsstorelocal.com
Rating:	2.3
Working:	9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–2:30PM Closed

Location

Photos 11

Reviews 8

Maegan Henry

My husband and I just moved across country and had a ton of stytofoam peanuts left over after unpacking. We didnt want to just throw them away so my mom called up to see if they BUY the peanuts. They said yes as long as they are clean. So we drove up there and walked in and I said that my mom had called up to see if they BUY the peanuts and again she said yes. We had a couple of garbage bags of them and the rest were still in the boxes used for moving. The clerk looked like we were completely inconveniencing her because they werent all bagged. She gave us a couple bags and we finished transferring them thinking they had to be in bags in order to weigh them or something. Walked back inside with them and a man from the back came and took them and we stood there and waited. She looked at us like a deer in headlights when we asked how much they buy them for. She almost started laughing in our face "Oh no, we dont buy them. We dont ever buy them." I told her that was what I asked when I walked in and what my mom asked when she called. She insisted my mom asked if "they accepted them." I was standing right next to her, she didnt say that and I certainly didnt say it when I walked in. Very rude people. Dont plan on ever going there for any shipping needs. We werent expecting a lot for them but they are expensive to purchase and anything would have been nice. They are now saving that on their expenses and I highly doubt they will pass the savings down to the customers they use them on...

Anonymous User

Clasic bait and switch Owner of the franchise quoted a price to pack and ship based upon a "calculated weight" in excess of the actual weight of the item. I believed him. When I received shipment confirmation from UPS, their "calculated weight" was 18 lbs. less than what I was quoted and charged for. I called the store and was told the owner would call back with an explanation. Never happened. I called Corporate. When called upon by his Corporate people, the owner claimed he used different packaging that cost more, but the freight was less. The Corporate representative said I am on my own to make him accountable. This review is my first effort to do so, and hopefully it prevent others from my misfortune. The owner found time to post (a rebuttal) to my review of his company. He never had the time to contact me for a personal explanation of his machinations. For the person who reads this and is at all on the fence after reading the posts, perform this math. I was charged $221.00. Of the $221.00 a mere $31.00 was packaging and $190.00 was freight. Numbers taken directly from the receipt. UPS claims that the item for which I was quoted a 61 lb. "adjusted weight" arrived weighing 18 lbs. actual. One third of the weight for which I was charged $190.00. The "better results" referenced in the owners post were his net profit for the transaction at my expense.

Zoey Frasier

I try not to rate local businesses badly, but Im very disappointed. I shipped a large package for an eBay customer who requested a specific name to be addressed to, as it was being shipped to a business for a specific employee. I told the clerk very specifically that it needed to be exactly what I wrote on the slip. For one, he seemed less than thrilled for me to walk in and interrupt his sitting there. He typed all the information from the slip in, showed me the only the address, and I okayed it. It never dawned on me he never showed the names. I got a confirmation email that the package was delivered and the name it was shipped to was NOT WHAT I TYPED. There was a word left out, and MY name was spelled wrong. I have very legible hand writing, so all I can think of is pure laziness! Now Ive got one pissed off customer. Always demand you check what they write!

Alvin Martin

Worse than useless. Got notified that my package was delayed via UPS tracking site. No one can tell me the reason for the delay, or even what day it will be delivered. Drove the 10 miles to this UPS store, hoping for answers. Had to wait half an hour for the three customers in line ahead of me. The older gentleman running the counter may be the slowest person I have ever seen, as well as being in desperate need of a shower and a haircut. Finally get to the front of the line and all he does is go to the UPS customer website and gives me the same info I already had. Then proceeds to inform me that there is a charge for him looking it up ... Forget that noise. I will not be using UPS for any of my future shipping needs. If you use this store, I hope you dont get the unfourtunet experience of dealing with him.

Dyllon G

Called and asked for information about how the hiring process works. I was yelled at, he was extremely rude, impatient and discerning. He wouldnt give me a straight answer, told me to forget working for UPS. Definitely going to be taking my packages elsewhere, I suggest everyone do the same. If this is how he treats potential employees, I cant even imagine how he treats his customers. Edit* I asked if I could leave a resume, and you were very, very rude and discerning, I even tried to correct myself and that I wasnt insisting on working for you, but seeing if I could leave a resume. You certainly took it the wrong way, the world isnt against you friend. Im not reviewing your business out of spite, im reviewing your business for the way it conducts itself. -Best of luck

Anonymous User

I just wanted to let everyone know that this store saved my holiday! I was frazzled and short on time..not only was I greeted with eagerness to help me with my multiple christmas shipping items but it was so simple and easy. The girls in the front were very helpful and helped me with my paperwork,sure it was a little spendy but what can one expect for the hassle of taking over all my christmas shipping? I felt the two girls worked well together and got me in and out understanding my lack of time and making my life simple! Thank you ups store! I gave it a 4 star because their door is heavy to open but their service is a 5!

Patrick Allen

Cost $135 to send a computer and box it to Ohio. Ridiculous! You hand them a label with all the info on it and they make you manually write it on some other slip. Its like they are intentionally trying to be annoying. Its worth it to go elsewhere even though its 15 minutes away. Also went in to get contract notarized. The gal who notarized was ridiculous as well. She wouldnt accept my ID saying was invalid. Was a little hard to read but was clearly legible. I left and went to the USBank, had no problem getting it notarized.

Kevin Garvey

Wish I would have read the reviews first, as my trip into the Canby UPS was one of the worst customer service experiences I have ever had. I will never go back again. They were rude, tried to overcharge me, tried to make me go home to pack a box I was buying there (WTF?}, and snickered at me when I told them I was going to the post offfice. But you know what? The post office sold me a box, taped the box for me, taped a paper with the shipping address for me, and sent the package for half the price.