Address: | 146 SE Oak St, Hillsboro, OR 97123, USA |
Phone: | +1 503-648-3304 |
Site: | midas.com |
Rating: | 4.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–2PM Closed |
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Robert Rice
I took my pickup in to the hillsboro oregon midas to get full brake overhaul from the axles out. (700$) when i picked up my truck the first time i only got a mile down the road and noticed they were smoking really bad. So i turned around and went strait back. They said it might need some adjusting. So i let them and left again. Buy this time I have been there for over 8 hours. When i left the second time i still noticed that something wasnt right. i went back first thing the next morning. They told me they need to take it apart again to see whats going on. The problem they were having was with the ebrake cable was stuck. This tells me the newbi working on it didnt adjust the ebrake when he finished the job. Now i have paid them money for a 100% garentee diegnostic and they didnt even do that. So once again they tell me its fixed your good to go. And yet once again i turn right around go atrait back. So this time they tell me they cant fix it with out replacing. Eric tells me they wont replace the cable unless i pay them MORE money because it isnt on the bill. So much for the 100% garentee diagnostics. So they end up just cutting the cable so now i have no ebrake. 2 months go by and my brakes sound so bad i cant take it and go back. This time my back brakes are sqeeking and the whole truck starts to vibrate very agressively when comeing to a stop. They end up having to replace the back drums because they didnt want to replace them at the bigining when they were destriod by them not fixing the ebrake. 2 months go by and my dad is using my truck up on some logging road and gets a flat tire. He gos to change it and midas forgets to put my wheel lug lock back. My father had to walk 14miles back to the main rd to catcha ride. Soooo once again i go back there to see if Eric (the manager) still has the wheel lock. Hes response was only, we dont have it and there is no way posible that they could not have it even tho they were the last to use it. Hes was very rude to me for even asking and start to give me lecture on how i even thought that they could do such a thing. The rookie that was working on my truck was in a arm cast and was having to ask eric what to do next. So i dont l know why i was even thinking that....... My fisrt thought is the kid noticed that he forgot to put it back maybe not even that day but a day or two later and when he did he just got rid of it so he would not get repremanded. Rob Blue dakota
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Nathan Kerr
About a year ago, we were looking for someone to fix our 2001 Prius catalytic converter. The place that pointed out the problem refused to do it and told us that we had to go to the dealer. I called a bunch of different places for quotes and Midas is the only one that was willing to work with me. I took it in and they showed me exactly what was wrong (a crack) and told me they could take care of it, no problem. I paid a fair price and was impressed by their thoroughness. Weve been back and had about $1000 worth of work done and I am extremely pleased with their professional service. I havent had a single problem with them and they communicate very well. The owner is a very good person and is willing to talk about any problem or issue you may have. The person with the Groupon refused to talk to him about his problem. To put it in perspective, Meineke (in for just an oil change because of a coupon, trust me, dont buy whatever coupon that gives you free oil changes) said that the front brakes were "metal on rotor". Later that same day, I took the car to Midas and they showed me that the front brakes had 65% left! I just wish I had found them earlier. Thanks to everyone there, were customers for life!
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Brian Baldwin
Went there with my 2006 Legacy GT. I needed to have the AC system serviced after I replaced the condenser. They vacuumed it out and found it was not holding, asked what connections I made and re inspected them, found a O ring had rolled over and was not sealing. Replaced the O ring and finished the job. AC blows ice cold! I used to be a mechanic, and know all the tricks and short cuts mechanics take to get jobs done faster. While I was waiting I was watching one of there other techs do a brake job on a different Subaru. I could not believe the quality job he was doing, he took apart the entire caliper, cleaned it up with a brush, lubed the slider pins, cleaned the hub so the rotor sits flush and many other little things most shops, (even the dealer) dont do. The manager kept an eye on everything going on, and was helping everyone out. I will definitely take my car there if I ever need something done I cant do.
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Kerry Murray
I went to this Midas for brake service because I had a groupon from them for $250 off brake service. They told me the car needed everything, which was fine, the brakes seemed bad. Then they tell me the price for all this. It sounded very high to me, so I just had them do the front brakes since I needed to use this groupon. With the $250 discount I still paid almost $300, just for the front brakes. They wanted around $450 for the back brakes. I went to a trusted place we had been and liked and seemed fair, I got the back brakes done for $150, around $300 less then Midas wanted. I feel like I got ripped off big time, the inflated price probably more then made up for the money they lost in the groupon. Look up brake service prices before you go to this Midas.
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James Wakeman
I have had the brakes done on my wifes Subaru done here for years, and have always had a great experience. Every time I have made advance appointments, on-line or with a phone call, they have always been ready for me, and had me in and out quickly. The last time I came there thinking I needed new brakes, they told me I didnt need the brakes done, just a touch of lubrication. I would recommend them to anyone looking for automotive service. Their prices may be higher or lower than some other shops, and I have had some work done elsewhere when the price was better, but I would definitely recommend them.
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Chris W
I went to this shop because of Groupon. I was expecting some sort of up sale on products or services but they never even asked or told me I needed anything. Surprising to say the least, but happily so. The manager at this particular store was courteous and welcomed me at 8 in the morning with a smile. I have to say I am someone who will continue to speak highly of this establishment and continue to bring my service here. I would tell anyone to look at their website for coupons and deals to really make your dollar go farther.