Pilot Air Freight Corporation

Reviews 8

A

Anonymous User

No help at ALL! The woman I talked to could not answer questions that are very simple. She didnt point me in the right direction, she was very rude, and I have a product I am gong to ship every weekend! WOW! This might be why the economy is in the crapper...businesses like this one! Customer service is key, and they dont know what that word means!

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78

78mschevy

Contacted them 3 separate times to get a pickup scheduled. All 3 times a representative gave me a day and a 3-4 hour window they would be there along with confirming my address, and they never showed. Went with a different delivery service and they came the 1st time. Would definitely not recommend.

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GA

Gail Shaffer

I have been using Pilot for my business shipping for 15 years and love them! They have given me excellent service and take care of my shipments start to finish. They even helped me ship a large piece of art to Russia that many other shippers were unable to do and at a very fair price!

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CI

Ciara Doney

Apparently if you live upstairs, albeit one small, short amount of them, youll have to pay more for delivery?! No comparison to UPS. Tracking my upcoming delivery was also a headache!

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DI

Dillon Lloyd Lee

Had several problems with rude and incompetent people, but eventually my product arrived intact and was set up fine.

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RE

Reza Haghighi

They are very helpful. Good employees. Getting in and out of this location took half an hour

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MI

Mike Byrne

great staff, very good logistics company

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BR

Bruce Hunt

good second attempt at pickup, thanks

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