Address: | 2000 SE Hanna Harvester Dr, Portland, OR 97222, USA |
Phone: | +1 503-656-7400 |
Site: | pmc-g.com |
Rating: | 2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Zetic
I called Portland Mechanical Contractors. I told them that they would need two people and two ladders for saftey. They said they would be at the store at 8:00 am and call before they got there. They told me it would be 60.00 one time travel fee and $122.50 an hr for two guys. Any other trips would be free since It is no longer an estimate but a work order. They called at 7:58 telling me 8:30, There was only one person, so I helped him set up ladders Rope and get the tools up on the roof, took 5 Minutes. We found the problem quickly. We were off the roof by 8:55 am less than ½ hour. He was going to find out if they had a (Draft Motor)in stock . I texted him at 9:15am,to tell him I wanted a quote first. I was a bit surprised he was still outside at 9:45. He said he was still on hold to see if they had the part. He was frustrated he was on hold. So he left to Oregon city to see if they had the part, because he would have to pick it up anyhow. I could buy the part for $202.00 (online)I knew this because I helped him on the unit. Well, He texted me at 10:48 to tell me it was 382.86. I thought cool $202.00(Parts), $60.00(travel), and 122.50 for labor. (really only 30 minutes and one person) 382.50 was just about right according to my calculations. So I called him right back to say cool go with it. But he told me 382.50 for parts and 3 hours of labor and still adding up. First of all it was only 10:55am I pointed that out to him. He got to my place at 8:30am. I asked how he justified the price for the part, I’m sure he gets wholesale prices. Plus I’m sure it would have been another 1 hour to install and He was an hour out and charging for drive time. He said his time started when he called me at 7:58. What the hell was the 60.00 travel for? I’m suppose to pay for him being on “hold” (45 min) with his own company and venders and his drive time to pick it up and deliver it at 122.50 an hour. I could have had the part delivered here next day delivery for 245.00. No hold time, no drive time, what a waste of time.
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Ashlee Mosley
I called on a Monday when after three hours of trying to unclog the bathtub drain myself I had no luck and I think I made it worse Portland Mechanical gave me some free advice about what else I could try, so that they wouldnt have to send someone out and charge me. What other plumber would do that? None that I know of except for these guys! Anyhow, his advice did help, but the bathtub was still clogged and he sent someone out within a couple of hours. Bathtub is now unclogged and working great! Very nice and reasonable for coming out on a early Monday!!! Very Helpful Plumber! Call you will not be disappointed.
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Martha Bannick
Very poor customer service!!!! One of Portland mechanical employees ran a stop sign and hit me and I had my children with me. Its been over a month and still nothing!!! I call and its always the run around. I would give a zero but you cant on this.
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Damon Ogden
They came out to my loft in Gregory to fix my air conditioning and failed to do so despite paying well over $400. They required me to pay for another service call to see what they missed so I had to hire another company to look at the problem.
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Rory Gabel
Excellent service company! They do it all! Plumbing, HVAC, Sheet Metal, Refrigeration and Kitchen work! Staff and technicians are friendly and professional as well!