Address: | 3036 68th Ave W, University Place, WA 98466, USA |
Phone: | +1 253-565-0090 |
Site: | atyourserviceplumbing.com |
Rating: | 4.7 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–4:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed |
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Anonymous User
You get what you paid for? i am not sure I need a J-trap that will withstand nuclear attack with explosion within 5 mile radius. its a polite and courteous racket ... 2 guys show up with a truck ready to handle plumbing of nuclear submarine if needed. but if you have a house and not a submarine, changing a trap (J-shaped pipe) under the bathroom sink with easy access will cost you $225 plus tax. Changing insides of the toilet bowl $550 plus tax. I asked what it would cost if I provide the materials for the toilet - $220 plus tax. That same day i purchased insides of the toilet tank for under $30, and J-trap for under $10 at the Home Depot and did the work myself. I did hire them to do another project that required welding, but this is something i am unable to do. I am lucky that I am physically able to do some of this work myself, but what a "grandma" supposed to do? Once again, they were very polite and courteous ...
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Dave Hartley
In order to give credit where credit is due, I am posting a long awaited review for Dan at At Your Service Plumbing. Dan has been our plumber for over 5 years, and in two very different homes. He has fixed, reengineered, or revamped more than 30 different plumbing jobs for us. He is the best plumber I have ever had the pleasure of dealing with. Period. He is the consummate professional, and is meticulous in his work. And when you think about it, meticulous is pretty much what you both want and need in your plumbing professional. Dan is the only plumber we allow to touch our home fixtures, and he has earned our respect and trust. So, if you need it done right, call AYSP, and ask for Dan. We do, and we will be forever grateful for his unquestioned professionalism, his friendship, and his world class attention to detail. He isnt happy until you are happy. What a concept!
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Jess Coel
I surprised at how professional and friendly this company was. My hot water tank was giving out murky water. They came out the next day, after calling me with an update on how soon they could come out. I found out my tank was 18 years old and decided to replace it. They were done within 2 1/2 hours and I had clean hot water! Dan was very courteous and informative, and I was able to get on a payment plan that saves me on interest that I would have paid on my credit card. They even sent a thank you card and a congratulations on my new baby. What a refreshing experience as a homeowner to finally find a reputable company that treats you right.
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Stephen Krautkramer
My technician Andy evaluated my problems with a leaking regulator and leaky shower drain and gave me a quote very quickly and said he could complete the work that day which surprised me. When there were complications later he took time to explain my options to me and then stayed until the job was done although it was past quitting time. .. and the price stayed the same. What I especially like about At Your Service is that their people (and Ive had several experiences) are always knowledgeable and always aware theyre in someones home and minimize their impact
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Colleen Morgan
The customer service was wonderful from the very first phone call. They answered all my questions and were at my house within two days of me calling. Andy arrived on time and was professional throughout his work. Cyrus helped as well and was professional also. They looked over the problem and explained everything to me. What is also great is the price was lower than others had estimated. I will be calling At Your Service Plumbing with all my plumbing concerns and definitely will recommend them to others.
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Elizabeth Genschow
good work, however, when they try to sell you things such as their diamond club membership to get your price down to where it should be to begin with and product to pour down to drain to alleviate clogs....what are you suppose to do? pay their over inflated prices without the club membership or buy the membership and then what??? though they are good plumbers...prices are over and above what the market dictates...ugh...
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Rod Nestor
Weve done business with At Your Service Plumbing for years (we have an older home with older plumbing). Theyve always been more than helpful. Theyve handled our needs on the first visit with professionalism, friendliness, and "family attitude". I would (and have) recommend them to anybody - including our friends and family! Thanks Dan (on our most recent repair) and Andy for the many years of service to us!
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Lynn Johnson
Excellent, friendly and thorough service!! On time and informative. It was a very very good experience. Brittany was wonderful late on Friday night when I had an emergency with a hot water heater. She was friendly, professional and very very helpful. She talked me through some things to do immediately and set up Cyrus to come today. Cyrus was wonderful, thorough, helpful and friendly.
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Teresa Galerneau-Scott
At your service plumbing is the only ones I call for help. I had my waterlines replaced with them a few years ago and am very happy with the work. I had to call again after I had my washing machine changed out and the faucet started to drip. Andy was out the next day and replaced the faucets. Service was quick and timely. I recommend them for all your plumbing needs.
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Natalie Custer
Dan was personable, professional, and patient. He not only explained a better solution for our refrigerator water line hook up to myself, but also again to my husband on the phone. I was impressed with his quick-thinking for cost efficiency and ability to treat us like a good friend he was helping out. Will definitely have him out again in the future.
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Gary Burch
Dan Larson was amazing! Not only was he extremely personable and very customer service oriented, he was also extremely well versed in all things plumbing. He answered all of my questions in a way that I could understand and took the time to thoroughly explain all of our plumbing options to include pros and cons. Overall great experience...
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Christine Smith
Another spectacular job by Andy and the crew! this is the 3rd major plumbing job they have done for me and I am consistently pleased. Do not hesitate to call this company, the office staff is friendly and knowledgeable and Andy is wonderful. He did a job for me that every other plumber said could not be done! Five stars all around!!
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Sabrina Rogers
Mike was excellent took his time and gave me a solid recommendation on all my questions/issues. The work was great and was performed with all the required supplies on site in the truck including new toilet & fixtures. It was too easy and the price was fair for the quality and efficiency of the services performed. Will use again
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Jack Shearer
Andy G was my service person today, 8/02/17 and wow, he was just great, and he helped us fix our plumbing problems, which were many over the last couple of months, and now we wont have any more of those messy things that just seem to come about when one doesnt expect them to. My wife had some "honey do" things he fixed for me!
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Eric Hartley
Dan and Cyrus did an amazing job installing our new water heater at our new home! they were extremely polite, tidy, and friendly. The space they had to work in was dark and cramped, and they both did a masterful job. They even helped me lift and move some heavy objects around our home. What a great job! Thanks guys!