Address: | 2701 NE 7th Ave, Portland, OR 97212, USA |
Phone: | +1 503-281-4372 |
Rating: | 3.5 |
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Anonymous User
Whatever you do, do not take your business here. I dropped off two tops to be cleaned here last week. The woman who took my clothes simply gave me a claim receipt and told me to come back on Wednesday. When I came back to pick up my clothes the same woman and a man, who I assumed was her husband, could not find one of my tops. When they finally found and brought out my second top I realized it was ruined. This was a very expensive top I had bought just a few months prior and worn only two times. Formerly, it was covered in beads around the neck, however, now nearly all the beads were missing or loose and the seam on the bottom of the shirt was undone in most places. I was immediately upset and became more upset when the woman started to say "I told you no guarantee". I told her she had absolutely not said that or theres no way I would have left my new $60 top for her to clean. She proceeded to show me her copy of the claim ticket which had something like "noguar" illegibly scribbled it. As my claim ticket was a copy there was no way I could have read what these words were. Not to mention she absolutely did not tell this to me in person! I began to argue with her claiming this was extremely unfair and I wanted a refund for my new top. Her husband came out and claimed there was no way it was a new top and I was not telling the truth as the seam on the bottom had come undone. I tried to tell them this was their doing since I had only worn the top twice but he didnt believe me. After arguing with them for sometime she offered me store credit but I denied it since there is NO way I will ever trust this place with any of my clothes again! Save yourself your money, energy AND clothes and do not use this dry cleaner!!
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Anonymous User
Leslie, if you know anything about dry cleaners your not supposed to dry clean a shirt with beads. If you knew that you could have did it yourself. Or ask them about if this will be ruined. Just saying.
JO
Jonah Geil-Neufeld
Quick and cheap. Had a few dress shirts done here on separate occasions, no complaints. Nothing fancy.