Address: | 105 NE 8th Ave, Portland, OR 97232, USA |
Phone: | +1 503-239-4100 |
Site: | pdxcleaners.com |
Rating: | 3.9 |
Working: | 6:30AM–6:30PM 6:30AM–6:30PM 6:30AM–6:30PM 6:30AM–6:30PM 6:30AM–6:30PM 8AM–4PM Closed |
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Don & Abbie Lewis
I had a very different experience at this cleaners than other reviewers. I took a pair of suit pants in to be hemmed. Although they offer alteration services, they seemed ill equipped to provide them. After changing into the suit pants in a dirty crowded bathroom the "measurements" were taken in a very cramped space just outside the bathroom door. I should have taken the early warning signs but I had read such glowing reviews that I talked myself out of leaving. I was told that the tailor only comes in periodically and that it would be a week. When I returned the day after the promised delivery, the pants werent ready and would be available later that afternoon. When I returned there was a scurry of activity and I saw the pants pulled off of a rack and rushed to the back. They returned in another 10 minutes with the pants. When I looked at them I was shocked. The hem was puckered, poorly stitched and the stitches were very obvious. These were expensive pants, with the sloppiest hem job I have ever seen. The counter lady was very apologetic and offered to have them re-done….really! Re-done by the same person who butchered them in the first place?? To their credit, they didnt try to charge me for the job and offered up the name of a better tailor. You can make your own evaluation, but I have just reported what happened.
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Anonymous User
The attendant at the counter remembered me, the second time I came in. She was super nice and personable. Their service took a little longer then some dry cleaners, but was super inexpensive, and I was satisfied with the quality. Did I mention that the attendant was really likeable, and made me feel very appreciated as a customer? Well she did. I highly recommend this establishment for any dry cleaning needs.
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Alexis Pozos
Portland Cleaners ruined a pair of my dress pants. I went in to pick up one day and they told me my pants were accidentally ripped and that the owner would call me to settle things up. Its been a month and I still havent heard back from the owner. Ive gone in multiple times and left half a dozen messages with no resolution. Please dont give them your business.
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Tim Holmes
We have used these folks for years, then we had a King size down comforter get lost while cleaning. You know what they say, sheet happens. Nick the owner stood by his company and paid us in full for a new comforter. I believe this is a company you can count on day after day and when the sheet hits the fan, they will make things right.
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Andrew Tidwell
Absolute best dry cleaners I have ever been too. I was traveling and needed a suite cleaned in 24 hours so they got it done for me in 18 so I wouldnt be in a rush. I am considering moving to Portland just so I can take my laundry to this place. The only thing better than service is the friendliness of the staff.
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Anonymous User
I enjoyed the friendly lady at the counter, and the fact that this is a family owned business. It is convenient, right off of Burnside, with easy parking. I feel confident, bringing my dry cleaning. I asked a few questions about my garments, and they were quite knowledgeable. Ill be back!
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Noah
I would not recommend using their alteration services. A brand new pair of dress pants were essentially ruined from a simple hem. However, their dry cleaning services were nice and completed on time.
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M Schulz
Very friendly staff, good rush service. I had an interview the next day and they hemmed/pressed my pants same day. 30 minutes later I was on my way. Very accommodating and high quality work.
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Kim Lyles
The staff is so dang friendly and they did a phenomenal job getting a year old dirt out of a floor length white dress. Quick turn around time and decent prices. I love this place :)
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Ricky Ballou
Always a quick turn around, I have only had fantastic service from the whole team here. Friendly people and my clothes look fantastic every time I receive them!! Highly recommend :)
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Aimee Gray
Very annoying experience of going to pick up my dry cleaning here under posted business hours only to find doors locked with no answer and open sign lit up.
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Eighty Eight
Received my clothes back smelling horrible and with ripped. You will not get your money back if that happens. Its a ratchet business and the owner is a rat.
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Andrew Stothard
Went in to have a suit ironed. It took minutes and they did a great job. The staff were really friendly too.
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Kevin Van Portfliet
Good experience here. People were friendly to me. Get in, get out. My suits were well done
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Emily Bolles
I LOVE this place. They are kind, attentive and take great care of the clothes.
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Brian Moore
I needed a suit pressed in a hurry. They took it back and pressed it right away.