Address: | 3629 Kashmir Way SE, Salem, OR 97317, USA |
Phone: | +1 503-363-1059 |
Site: | 3rsconstruction.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Maddie Taylor
After 21 years in our previous home, our family moved to Salem. Renovation of our newly acquired home was necessary to meet the needs of our family. We completely gutted and rebuilt the kitchen. This meant we basically had nowhere to prepare and store food, Duane and his team worked quickly and appliances that were installed first were the ones we needed most. In order to keep the dust down, our home clean, and protect our little dog, the work area was secured at the end of every work day. The end result is a kitchen that belongs in a magazine! In addition 3Rs installed a kitchenette in our lower level and expanded a half bath into a gorgeous full bath while using a tight space very efficiently. 3Rs not only does renovations but has come when our home, that was empty for at least a year prior to our purchase, became riddled with huge spiders. He sent someone out very quickly and sprayed the house for both spiders and ants. 3Rs has also performed work cleaning and repairing our gutters; killing and cleaning moss from the roof; and repaired a burst pipe. For the burst pipe, we called late at night. Duane immediately helped us turn off the water by giving us instructions over the phone and then he and some of his crew came very quickly to bring fans, fix the problem, help clean, and call the insurance because all work is insured and guaranteed! 3Rs has also pulled up carpet, cleaned the area under the house, installed new bathroom hardware, and installed all our light fixtures. Needless to say Duane, Tammy, and crew have been a God send to a family that has been ripped off in the past and have been left feeling unsatisfied. When working with 3Rs you become part of the family. We knew every persons name as they were introduced at the door. You are treated with respect, care, and they realize how much is costs YOU to go through a renovation. They are a truly caring, careful, and quality company that we will use, probably, forever.
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Karen Blocksom
We hired 3Rs to do mold remediation in our attic. The whole process from start to finish created only minimal disturbance for us. Mold remediation done by anyone correctly is expensive, so we wanted to be sure we knew exactly what we were getting for our money. 3Rs gave us several options for treatment of the mold, and Duane was always very helpful in explaining the differences between our options. I was kept very well informed during the whole process of exactly where the crew was in the multi-day process, and they left our garage (the entry point to the attic) in very clean condition when they finished. In fact, as it turns out, they went way above and beyond what we agreed on, and they ended up treating far more than we expected, at no additional expense to us. Duane was always very responsive with any issues I had. When we had a few canister lights that got pushed down during the process and were hanging into our kitchen, he sent out someone within a half hour to fix them, and also to give me an opportunity to climb up and see the work they had done. I know I will use 3Rs again for other home projects in the future because we have had nothing but good experiences from them.
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Rebecca Funk
I appreciate their responsiveness with my 1999 Silvercrest manufactured house needs. I had them for the new roof, new air exchange system, re-level job, and mold remediation guidance/information. The new roof is beautiful! I did not have them to treat the mold but they are willing to try to help you to pinpoint the source of the current or old water leak. If they could not find it, be patient and keep working with them. Eventually, it will be found. Mine was the water leak from outside siding. From there you could fix it yourself or have them to treat the wood for you. They hold creditable information you need to know. My dad has 40+ years in finishing contractor. 3R construction exceeds my expectation as a finishing contractors daughter. They will tell you what they do with the project. I consider them honest. If I have another construction related needs with sufficient funds, 3R construction would be the first to hire. I would recommend 3R construction to my family and friends.
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Beth F.
Duane West, CEO, helped me tremendously in dealing with a mold issue in my apartment. Duane has gone above and beyond to provide professional advice on some very complex remediation issues, and I highly recommend him without exception. The management company was saying there was no mold, and Duane pulled one of his guys off of another job to have him at my place in Monmouth in less than an hour to get the contact tests done and sent off to a third-party testing facility out of state -- which provided a very detailed, professional report confirming molds that I could use with attorneys and with the management company. Duanes immediate grasp of the gravity of the situation and his willingness to act quickly made all the difference in my outcome. He has been unfailingly thorough, cooperative, and professional; and I will definitely use him and 3Rs Construction for any future construction needs or mold remediation issues.
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Pamela Crites
Duane and Cathe - thank you for answering the prayers of an, overwhelmed, don’t-wanna-DIY, mama! Your team members deserve KUDOS for their professionalism in construction service. Ken, Jessika and James provided excellent customer service while patiently listening to, then answering, 50 questions about my home repair. I’m grateful to Ken for his integrity and experience shared to complete the project – I returned over $300.00 worth of unnecessary supplies, following his guidance. Ken, Jessika and James - thank you for repairing the crawl space in my home by: shimming / adding posts and piers, on schedule, to help me feel safe in my home! I’m grateful for your A+ work ethics. To homeowners searching for a professional contractor, I encourage you to call 3RS Construction ~ I’ll be calling to schedule more projects soon!
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Brian Shine
Duane and his crew at 3Rs are really top notch. We were not really expecting to have to tear our kitchen apart and re-model it, but that is how it played out. 3Rs had originally come to our house to clean up a mess under our house caused by some old pipes. The service itself was at a price that was hard to beat. When Dom had finished his work under our house, he noticed the water damage that had recently occurred from the dish washer in our kitchen. After a few pictures and a meeting with Duane, 3Rs was able to work with our insurance company to replace everything that was damaged, and then some. Duane and Casey worked with us, and around our schedule, to get everything done to our specifications. Our satisfaction was one of their main concerns, and that is something to appreciate.
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M R
I would not recommend this company to anyone. The do have some very capable staff, Victor was great and a true pleasure to work with. As for Duane West and Cathe West they are both in my opinion liars. Casey in my opinion as a project manager is inept. The project could not meet timelines, I was told over and over again work would be done Friday,Duane Could not explain why my front door was left unlocked with busted key holder hanging off knob, we had several issues that had to be addressed, some several times. Both Duane and Casey blamed sub contractors for difficulties and myself as the homeowner. They cannot explain the their own billing process except to state it is lump sum. Only one customers review, but as one home owner to another you can find a much better company to work with.