Address: | 1839 Pioneer Pkwy E, Springfield, OR 97477, USA |
Phone: | +1 541-736-9999 |
Site: | 9round.com |
Rating: | 4.2 |
Working: | 6AM–1:30PM 9:30AM–1:30PM 6AM–1:30PM 9:30AM–1:30PM 6AM–1:30PM 8AM–12PM Closed |
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Samantha Long
Not very happy with the customer service. I work a lot of hours and have not been able to go so I want to cancel my membership and they are making in very difficult. I went out on my lunch to cancel (since you have to do it in person) and they are closed for 2 1/2 hours for lunch??? If that wasnt bad enough I called the owner to see if she could do anything about it with the circumstances and she informed me NO.......... I asked if she could fax me the cancel to send back and that was a NO as well. What if I didnt live here anymore and needed to cancel my membership?? Its 2015 people!!! Very poor customer service and not willing to help out in any way at all... Also informed me that it will come out of my account this month anyways. NICE!! Thanks a lot! Not...
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Aaron Sum
Its way too expensive for the amount of time you can use the gym. I went 4 times during my 8 week membership and I missed out on at least 5 workout sessions because It is closed for 3 1/2 hours midday, at 2:00pm on Saturdays, and then closed on Sunday. They wont let you cancel your membership unless you give them 30 days notice. I gave them a two week notice and they wouldnt work with me. I cancelled my credit card because they were going to charge me for an additional month. Now theyre going to charge $69.99 for a month that Ill never use, plus a late fee. Since I dont want to pay the fee, they will go after my credit and put any charges and fees on my credit report. Theyre nice at first, until they get your money!
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Maia Hardy
Ive been a member for over a year and love it. Its perfect for someone with a busy schedule that wants to squeeze in a super hard (in a good way) workout. Its 30 minutes, no class time, and you get your ass kicked! Love love love this place.
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Heidi Bailey
love this place!! the workouts are challenging and addictive!! Kat is a great motivator!! I love there is no class time, just show up and workout. Great atmosphere no matter what your fitness level.
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S Foxx
Great 30 minute workout! You can show up anytime they are open. Love this flexible schedule with two kids and full time job! Trainers are nice and encouraging.
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Jim Webb
Perfect fit for anyone. The workouts are simple to figure out yet challenging to keep up with so you dont need to be a choreographer to do them.
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Bobby A
First rate work out and facility.
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D Locke
Love it!!