Address: | 1856 Stefko Blvd, Bethlehem, PA 18017, USA |
Phone: | +1 484-895-1174 |
Site: | retrofitness.com |
Rating: | 3.2 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–7PM 7AM–7PM |
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Alicia Smith
I signed up for a membership $20/ month deal after going to the 2 free trial days. I thought the gym may be a good fit for me and to get a personal trainer. I made 2 appointments with a personal trainer and both sessions were canceled by the gym and never once was contacted to reschedule.... The classes werent classified by levels so either you were an expert or you were lost simple. Ok fast forward to 10 months later. I havent stepped foot into the facility and have paid faithfully $20/month for a membership I do not use AT ALL. 7 months after signup I became pregnant and was told I had to bring a doctors note to cancel my membership. I had complications with the pregnancy which resulted in a loss. So naturally the last thing on my mind was going to cancel a membership that I do not use. Yesterday I received a call from the manager and I was basically told I have all of these late fees and I still owed them even though he can see in his logs I have never used the facility and they received at minimum 6 payments of free money. And this will go on my credit... Smh. This facility is a scam and now I see how they are able to offer unlimited use because people like me are forced to pay without use or even an offer of credit for future use of their services. Very very very unhappy with this facility and their practices
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Cara Vergeyle
If no could give them a -10 I would this is a crooked gym! We called corporate on them because of their deceitful business practices, My fiance was aware when he signed the con tract that he had to pay 19.99 a month for a year and that there was a yearly fee of $50 something dollars, he was told he had to have a FREE session with a personal trainer so he went to that session and the personal Trainor was all into helping my fiance who has Crohns disease and a colostomy bag gain weight he offered his services but my fiance was not sure he wanted to pay the fee every month so Louis offered another free session but the personal Trainer sent home sick, never did they call to reschedule like my fiance was told, then my fiance starts getting charged for the personal trainer he never asked for Now they say my fiance signed papers to have a personal trainer, tell me how that is possible if he hasnt seen the personal trainer since that first visit! How did his signature get on a 2yr con tract for a personal trainer without my fiance knowledge! Crooks! Disgusting lying Crooks!
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Cynthia Stem
I have been a member at retro bethlehem for over 2 years! I love it! Luis, Marie, Evan, Nelly and Francheska are amazing trainers! Luis helped sign me up and has been a staple at the gym and a constant friendly face and support! Evan is always there with a smile and a joke and, sometimes, I miss his team trainings! Marie has become like my family, I would go there just to see and talk to her, but she also is an amazing trainer who motivates me to push my limits. I love doing sled workouts with Marie, we always have fun! Nellys team training is always fun and I never miss a Friday night zumba! She really knows how to make a girl sweat! Francheska leads a stellar zumba toning class that completes my weekly 2 hr Tuesday workout. Then, there is Lisa and Jess at the front desk who get me checked in and my tickets for classes before I walk in the door! I highly recommend retro for all your gym needs! This staff is awesome and they have really become my family! Love you all!
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Allison Bolander
Great gym, great equipment, and very clean! The bathrooms and changing rooms are nice too. The people arent annoying who workout there and plenty of man candy to ogle. Also cool is that they have WiFi, and they have a full line of protein powder shakes they will custom blend for you, very cool! But even better than that is they have healthy PRE-MADE food. You cant beat this place. And at low affordable rates, youd actually be dumb for going to any other gym. For real, for real. Check it out. Oh and thats another thing, its like 5 bucks to try it for a day. Actually no wait Its free the first day and 5 per person after that I think. Anyway check it out. More value on your dollar here than anywhere else.
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Dave Harman
I have been training here since they opened. I really enjoy the spacious layout. So much better than Eastons congested layout. Even at peak hours the gym never seems over crowded. The equipment is well maintained and new pieces are added frequently. Their is always a cleaning person on duty and it shows. Very clean in the workout area as well as the locker room. I often enjoy a post workout shake at the bar to put the cherry on the top of my workout. Staff is always friendly , helpful and knowledgeable. Im very pleased to call this gym my home.
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Daina Quere
Stay away from this gym. If you have an issue good luck getting a call back from a manager. Their practices are not like any other in the area. DONT WASTE your time, you will be left with headache in the end. I have been to several gyms in the area and decided to try this because it was new. I am trapped in a contract for a year that I was not aware of. ALL the other gyms including the community center will offer you far more flexibility with less hidden fees.
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Michele Downing
Our initial experience was great and we were pleased with the quality of the equiptment but as our membership has continued things have just gotten worse, Classes are chaotic & often overbooked, billing errors are the norm, our cards were billed in error 4 times in 8 months! and management seems only concerned with selling new memberships & "fitness" shakes that arent healthy at all. We wont be renewing our memberships.
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Jeffrey Jen
First when u join retro they only try to make u join. But they hide the fact that u must be a member for a year and continue to pay 20$ until one year is over. You cant cancel the membership until after a year. Retro is a scammer. I just join last month and without mentioning anything about not being able to cancel membership until a year and now they wont let me cancel.
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nick jr
I have been working out at this place for over 1 year now. Its the best gym in this area with the equipment that i never saw in any gym and very very clean and very friendly staff! I hope they maintain it!
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Christopher White
There are all the free weights you need, plus classes, if youre into that. Equipment is in good shape. $20 a month? Hell yeah.
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Roberto Rivera
its a pretty big gym and the staff is very profesional and helpful, oh and the price is excelent..
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mike martinez
Lame gym cant use your head sets to talk on the phone
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Dominic C. ZX
Fighting over cancelation and this is just crazy!
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April Sanders
Small gym.