Address: | 1100 Airport Blvd, Doylestown, PA 18902, USA |
Phone: | +1 267-406-6204 |
Site: | carstar.com |
Rating: | 3.5 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–12PM Closed |
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guitaristcj
This was hands down the most ridiculous experience Ive ever had with a mechanic. After I got into an accident that required towing services on Cold Spring Creamery Rd., Fred Beans picked it up and brought it to their facility, less than a 5 minute tow. For this, they charged me $300. Then once they had my car, they took over a week just to move it from the storage lot into the main lot. The towing charge to move it from one lot to another, by the way: $50. They then spent another 6 weeks (I know that sounds like it may be an exaggeration, but believe me I was counting the days) ordering the wrong parts and sending them back several times and leisurely repairing parts of it whenever they felt like it. All the while the charges kept piling up and up. The original estimate of a $1320 total ended up being $2200 by the time they had their way. I called their establishment once every 2-3 days throughout this time hoping that they might have made progress but every time I called there was a new snag and they would have to get back to me next week. All in all, this is one of the worst experiences of my entire life (and Im not saying worst mechanic experiences or worst customer service experiences, worst period). 1 star do not recommend giving these people your business if you have any other option.
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Austin Samsel
I recently took my Mazda 3 in to get work done on it. From the time I walked in the door the experience was amazing. The ladies at the front desk were so polite. The estimator did an amazing job with a thorough and profound estimate on my vehicle. Not long after it went down and got the work done and I got calls step by step on the process and the timetable that it would return to me. This is the only body shop I will go to in the area after how theyve helped me get back on the road and comfortable in my car again. A++++ job Carstar!
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David Beamer
Several months ago I was rear ended at a stop light and had a damaged rear bumper and some other minor damage. I took my car to CARSTAR for the repairs. I could not be more pleased with the repairs. Yopu cannot tell there was ever any damage, the special paint matches perfectly. Their customer service was great and my car was done in just 2 days. I reccommend CARSTAR to nanyone who needs their car body repaired.
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Ron DiLeo
Great service! I called to have my car towed to the Nissan dealership for a new tire. Within 20 minutes they came and were able to put enough air in my tire for me to drive there without a tow. They followed me to the dealership to be sure I didnt have a problem. They saved me time and money which is a beautiful thing!
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Albert Ahol
Thank you for making my wifes car look brand new! Even though my insurance company was difficult with approving parts and work, you were all so nice EVERY time she called. Hopefully we wont need body work again; but if we do, Ill make sure your company gets the job. Beautiful end result, thanks again.
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Adam Manning
Such nice people! Just went in for an estimate, through State Farm, and I was so impressed by the employees there! Just nice for no reason! Lol. As I waited, I enjoyed a complimentary warm cup of coffee and a cold bottle of water! Would definitely do business with, if I get the chance!
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Anonymous User
my car was a mess, and they made it look better than new! such professionalism is rare to find today, when so many places offer poor customer service. Fred Beans Collision treated both myself and my vehicle like we were their #1 customer.
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Anonymous User
do they do a good job? Yes. However, apparently they order the wrong parts, or wrong parts are being delivered, and theyve had my car for over four weeks now ... Stop telling me "tomorrow well get the part before noon" !! Never again!
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A R
MY SON HAD A BAD CAR ACCIDENT AND THE EMPLOYEES AT DOYLESTOWN CARSTAR MADE THE WHOLE EXPERIENCE FOR MY SON THE BEST. THE REPAIR WAS QUICK AND THE CAR LOOKED LIKE NEW. I RECOMMEND CARSTAR DOYLESTOWN TO ALL MY FRIENDS AND FAMILY.
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Anonymous User
So far I dont have a good experience at this place. It took forever to get my car tow, and then I have to wait almost a whole week to get some kind of written estimate. Lets see what will happen next.....
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Caitlin C
Recently picked up my car from Carstar-Beyond impressed with the courtesy and friendliness of the staff, and how they reassured me throughout the process. Very happy with my experience.
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Skip Clemson
I had a great experience recently at Fred Beans. The did a great job and made me feel like they really cared about me. I would highly recommend this shop...
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Steve Kohut
I just picked up my new Silverado after they did work on my wheels. The truck looks amazing and the work looks flawless. Highly recommended to everyone.
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Spenser Sheffield
Worst Service I have ever experienced. They lie about everything and take their sweet ass time to do their work. I will never be back
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dan westcott
Best collision center in The area!!! Only place I will take my truck for paintwork !!!!!! FAST service and friendly staff
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Maurice Palmer
Clean shop butt they dont help with insurance I will use them tho
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Bethani Wright
My cars hatch leaks now ... especially with all the rain
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Anonymous User
Great customer service and good quality workmanship
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Ryan Fink
Very accommodating and good work