Address: | 4850 Chestnut St, Philadelphia, PA 19139, USA |
Phone: | +1 215-747-6200 |
Site: | paulbrosautobody.com |
Rating: | 4.8 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed |
PA
Patricia Hatten
On December 11, 2012 I was in a car acccient by a hit and run driver in Upper Darby, PA. i had my car towed to Paul Brothers because of the professional, wonderful experience I had with them a few years ago. Meanwhile, through all my frustration the guys at Paul Brothers assured me things would work out okay. I did not have to contact the my insurance company all of that was handled by a Paul Brothers representative. Also, i was informed often of the progress of the body repair. I can truly report if you want professinals working on your vechile take it to Paul Brothers. These guys do outstanding work, they are truly a great team to work with in a not so pleasant accident situtation. The Paul Brothers team you guys are GREAT!!!!
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Alex Le
I randomly came across this place through google when I hit my car on a wall. The collision team, especially Don, helped me right away and kept everything professional. Unfortunately for me I was hit the day after I payed for the the prior parts, so again they helped me out and ordered other parts on top of the other damages. The car was done in a timely manner and I had no issues. Part 2 consisted of a quick battery change, they had everything done within 15-20 minutes and again, they were friendly and professional. I highly reccomend this place and had a wonderful experience with them.
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Dana Burns
Hands down the best customer service Ive had anywhere! Ill recommend this shop to anyone that asks. Service at the front desk was great. Rich was particularly amazing - he was thorough and informative with all facets of the repair. He handled the majority of correspondence with both insurance companies, adjusters, and car rental. (By the way, I would NOT recommend Enterprise Rent-A-Car in University City.) Cant say enough about Rich and my entire Paul Bros Auto Body Experience. My car came back looking brand new - they really went above and beyond. Many thanks!!
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Robin Palley
Just had a really great experience with Paul Brothers Auto Body. Accident was on the ice a long way from home..they arranged the tow, handled all the conversations with my insurance company (for the first claim, and then when additional damage turned up during the repair, handled the second as well), juggled the car back and forth to the Toyota repair shop nearby for the engine work and did a great job on the auto body...ensured I came out whole even when my rental replacement coverage fell a bit short. Courteous service, good folks.
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Kareem Wright
excellent service I hit a deer on my way to work and the deer tore the whole side of my car up. i just knew i would get my car back to the way it was befor. not untill i came to paul bros auto body shop. my car look good as new. the funny thing is i had 3 shops to choose from paul bros being the furthest from me i picked them and im glade i did. The service was great friendly people what more can i ask for. i have a mechanic already but if something else was to happen to my car i found a new family thanks paul bros your the best.
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Joseph Jackson
I first choose Paul Bros. because of there proximity to my job. In the past I have went out to the way to go to Maaco, I will never do that again. Paul Bros. repaired my vehicle quickly with the utmost professional service. They cleaned the interior and exterior so well that I thought it was professionally detailed. The workmanship was superior to Maaco and the cost was even better. I worked with manager Addaie Amankawaah and I highly recommend you use them for all your auto body needs.
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Brendan Locker
I cannot believe how well I was taken care of. I was hesitant to use this shop prior (but only because the were new to me), but they have set the standard on professionalism for me. My insurance company recommended them and Im glad they did. I cannot shower them with enough praise. Friendly, responsive, supportive.... They do great with the small touches. I now have my go-to body shop!
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Irving Chung
Knowledgeable with great customer service. Brought my car in and even though they couldnt help with it, they were extremely helpful with advice for what alternative services I might attain. Communicated updates well and were accommodating of my erratic and inflexible schedule. Interacted mostly with Don who was patient with delays and understanding about miscommunications.
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kyle green
When I was in an accident I chose this autoshop and they definitely brought my car back to life...Addaie is very friendly and on point with the insurance companies about making sure your car is back to A1. Til this day I still see addaie with any accident problems because hes honest and trust worthy and will take good care of you... my goto auto shop I highly recommend.
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Sameh Gaballa
Took my toyota camry to them as it was keyed. The whole process was smooth. They kept me informed about the progress and took care of communicating with the insurance company. The quality of work was outstanding. Basically they had to repaint the whole car and when I picked it up, it looked brand new. I would definitely recommend them to anyone!
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Mark Gornto
The staff at Paul Brothers were extremely helpful and easy to work with during the repair process. Always professional, they kept me updated on the progress of the repair and assisted with securing a rental car. I highly recommend using this company if you ever find yourself in need of an auto body shop. Easily the best I have ever encountered.
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Andrea Bracey
Paul bros is the absolute best! Each time my car was in the shop, it came out looking beautiful and brand new. They are very professional, very helpful, and they get the job done in no time! Its more than just a body shop, they treat you like family. Thanks again to Richard Burkeholder and the whole Paul Bros fam! I appreciate you guys so much
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Michelle Wilkerson
I had a wonderful experience with Paul Brothers after taking my car to them to be fixed after an auto accident. They were very professional and had my car done in a very timely manner and also gave me a coupon to use towards lowering the bill on the work they did. I would definitely recommend them to anyone who needs auto body work done !
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Susan Tobia
The service to my car which was recently hit by a tree was excellent. The car is running well and looks great! I appreciated the professionalism and the kindness extended to me. I felt confident that my car was in good hands and that Paul Bros. was looking out for my best interests. 100 years of excellence is an apt motto for Paul Bros.
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prudy blue
My experience at Paul Bros Auto Body was fast paste. The staff showed much concern and didnt give me partial information as to what was wrong with my vehicle i do plan to go back there to have additional work done on my car and would gladly recommend others to go there as well. It was such a great and professional place. J. Adkins
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Lauren DeMarco
This is my second time at Paul Bros Auto Body. The staff is very friendly and helpful. They make a frustrating situation less overwhelming and stressful. I would highly recommend them to anyone in need of an auto body repair. They completed the work on my car in a timely fashion and I was very satisfied with their work.