Address: | 17 E Oakland Ave, Doylestown, PA 18901, USA |
Phone: | +1 267-463-6673 |
Site: | dtowntech.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed |
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Kevin Hubbard
Blake is flying by the seat of his pants. while he is knowledgeable about computers, he also makes mistakes and claims to have no insurance to cover his mistakes. He crashed my computer and cost me my entire client list with my own business. He lost our wedding photos. He lost all of our recipes that we were using to open a new restaurant this summer. When he returned our computer to us he didnt even tell us that he wiped the memory clean accidentally. He just handed it to us and we spent hours trying to sort out where the information went. when we called him he turned his back on us and claimed to not have any insurance except for theft. I tried to extend an olive branch and meet him half way with my losses and he was not interested in doing so even though we have a chain of emails that have him admitting that it was his driver that crashed that caused all of these problems . There is more to running a business than knowing about computers. Blake, you need to take a few lessons in ethics and business management. My wife and I will now resort to the courts to settle this dispute for us.
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Victor Lance
Blake at Dtown Tech is a lifesaver! My external hard-drive crashed with lots of important work and personal documents. After contacting another major chain store with IT support, I was told itd cost me over $1500 to send the hard-drive away in hopes that my files "might" get recovered. On a recommendation from a friend, I gave Dtown Tech a call. In less than 5 minutes, Blake had recovered my important documents, and shortly after had downloaded everything onto a zip drive. And I was shocked at how little I was charged. Also, in the short time I was at the store I witnessed Blake assist a handful of other customers with a variety of different computer and phone problems. I was amazed at how talented he is at fixing all the different devices, and how fast and friendly the service was. Ive already told friends and family to take any broken phones or computers to Dtown Tech, and Ill personally be using their services from now on. Thanks, Blake!
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Bruce M.
Uh, hello all other service companies in the high tech space? You can all bow down to D-Town Tech. These guys are the best, both in technical expertise and customer service. Imagine if your best college buddy opened a tech repair shop, and thats how you get treated. No B.S., no sales pressure, great prices, incredibly quick service, and a friendly youre one of us kind of attitude which is very rare in the service business these days. If more local business were run this way there would not be any big-box retailers. I used to run a PC retailer and repair shop back in the day, and I treated my customers the way these guys treat me. I thought that was dead and buried, but visit D-Town Tech and youll see what I mean. Fast, friendly, efficient, and very reasonably priced. Keep up the good work guys!
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John Cooper
Had a holiday party and someone spilled a drink on my laptop. I thought it was fried. I looked around and thought I was going to get bamboozled on the repair; if it could be repaired. Then BOOM! Everyone on my Facebook post recommended that I see Tony at dtown tech. Best move Ive made in a while. I had a friend take his to some other place for a similar problem and they charged him $300 and it still doesnt work right... Not dtown tech. Tony said to give him 3 days and it would be about $50. He was right on the mark. I didnt get that eerie feeling either. ( you know the one where you hand over your p.c and you think they will take your info). Nothing but good feelings and trust! GREAT SERVICE!!! If you have a problem, take it here first.
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Aidan Campbell
These guys were amazing!!! My wifes iPhone fell in a lake and was submerged for 15minutes. She took it to the Apple "genius" bar in Philly - the kid there said the phone was trash and not salvageable at all. All my wife wanted was the data off the phone, but he said impossible. Blake at Dtown Tech spent 5minutes (maximum) looking at her phone, swapped out the battery and everything worked!!!!! Other than the battery having shorted out from the water there were no issues with the phone - all Apple wanted to do was sell her a new phone plus "Cloud" storage. These guys just got it done! Thanks again for your help - we have been recommending you to everyone we know. Aidan
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Sally Hunter
I have a "vintage" MacBook Pro ( 2008)- was running very slowly and needed to find a Mac Reseller after I took it to the Apple store and they couldnt fix it. Stopped in Dtown Tech , talked to Blake. He had the part the very next day--i stopped by and he upgraded my memory in minutes-impressive! He really knows his stuff! Best part was he had it fixed in minutes at a very reasonable cost. I highly recommend Dtown Tech for service on Macs. Quick and reasonable! I had been quoted a price 3xs more and it was going to take at least a week.. Dtown Tech is the place to go and its local.
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Victoria Rate
These guys saved my life! Well, actually they saved my thesis work, but it felt like they were saving my life. They were able to help me pull all the information I needed from my mac, before telling me about a recall I didnt even know existed, and helped me get my computer fixed FOR FREE by Apple due to a recall. There is no question in my mind, if I or any of my friends ever need help with their computer, dtown tech is the answer. Anyone who has a bad word to say about these guys is either a liar or an idiot, they are clearly the best.
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Laura Hanlon
I had been putting off fixing my laptop because everyone I talked to had told me it would take weeks to finish and I just couldnt be without it for that long. Yesterday I decided it was time to bite the bullet and get it worked on. The guys at dtown tech were WONDERFUL! Not only did they make my old computer lightning fast again, but they did it for a very reasonable price and in 2.5 hours flat! I couldnt be more happy with my experience there, I will definitely not hesitate to go back in the future! Thank you guys!!!
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Grant Schmucker
Im about to bring my iMac in for service on a failing hard drive, which after a quick phone call led me to want to sing the praises of probably the best tech repair Ive ever come across. These guys are not only efficient and masterful, but they run one of the most honest, forthcoming businesses Ive ever encountered. It feels like theyre giving you the service that they would want for themselves. Im a graphic designer, and I would trust these guys if my lifes work depended on it. Many thanks to dtown tech.
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Ryan Mitchell
This place is THE BEST!! Have been in multiple times for mac repairs they fixed instantly- and FREE of charge, and always with a smile and humor! I had struggled to fix at home for days. AND they took the time to explain, and have never made me feel like an idiot. They also made more complicated repairs to phone and computers, always super quick and incredible low charges. I recommend to anyone-tech savvy or total tech impaired. Worth the travel if you dont live nearby! Honest and incredibly knowledgable.