Address: | 8022 Germantown Ave, Philadelphia, PA 19118, USA |
Phone: | +1 215-248-4357 |
Site: | chaplinecomputers.com |
Rating: | 4.5 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–3PM Closed |
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Dave Hanson
Im a first-time customer of Chapline Computers and couldnt recommend them more highly. I have a Dell desktop computer that just wouldnt turn on one day.I first called a office supply store down the street who told me that it would take 2-3 days to diagnose the problem which seemed reasonable to me. Then I gave Chapline computers a call. He also told me it would probably be 2-3 days. However he was able to give me a probable diagnosis over the phone with a corresponding cost estimate (under $100). I decided to drop the computer off at Chapline. Instead of the 2-3 day wait I was expecting, he asked me if I had a few minutes, proceeded to take the computer apart and replace the power supply and send me home with a repaired computer 15 minutes later - all for less than $100! As I earn my living using this computer every day, I was extremely happy with this good old-fashioned, excellent customer service. Although Im sure they cant offer that sort of turnaround time (or price) on most repair jobs I will nevertheless be using them for all my computer repair needs in the future.
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Olsonkris7
Im extremely pleased with the experience I had with Chapline Computers. Phil Chapline did two in-home sessions with me, first diagnosing problems and then, after fixing them in the shop, setting the computer back up and synching it with my printer, etc. He was thoroughly professional and patient with my ineptitude. He not only left my computer repaired and in great shape, he taught me some important lessons about computer security and file management. He charged me much less than he could have. I cant recommend him more highly.
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Anonymous User
I was unhappy with the amount of time it took for turn around for them to get rid of a virus on my computer. Longer than the initial estimate. The place is kind of messy looking and unprofessional looking as well, though I was happy with the end result... Just the time time it took. I almost gave them a 2 star rating and went with three... but its really a 2.5
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Susan Gobreski
Yay for Chapline Computers! It is very nice to have a local place that offers good quality service & reasonable pricing. Thank you Chapline!
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bob jonnws
Great service. Explained in detail the repair. knowledgeable obsessively many yaers of experance. Would recommend1
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littledragonchild
Not there anymore