Address: | 967 Swedesford Rd Suite 201, Exton, PA 19341, USA |
Phone: | +1 484-402-6642 |
Site: | thoseappleguys.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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James Bushman
My 2011 late Mac Book Pro had a hard drive failure (Samsung 850 Pro SSD) AND a GPU failure at the same time. After buying a late 2012 MBP, I though it to be a simple matter to restore from one of two different back ups. WRONG. After 13 hours of data migration, the new mac book contained kernal panics, Darwin errors and would not even allow me to recover the OS. After contacting Jay at Those Apple Guys, I drove to West Chester with the MBP, the G-drive mobile, the Time Capsule and the failed Samsung SSD. Jay worked diligently over the weekend, keeping me apprised of his efforts and progress. By Sunday evening, he had texted me that all was well with the MBP, complete with years worth of business and personal info that I had assumed was lost forever. Folks, if you own a Mac or other Apple product, this is the MAN to see if you are having any problems. Jay also replaced the 2012 SSHD with a Crucial 1TB SSD and 16GB of Crucial Ram. If I affixed wings to this machine, it would surely fly; it is THAT fast! In the end, Jays fee was actually much less than I had expected, considering the number of hours he needed to spend to recover the data and get the MBP functioning properly. I am somewhat dismayed at only being able to give Jay a five-star rating. He deserves much more than that. Thank you Jay, and Those Apple Guys!
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Joel Marcus
Very pleased with the service and results. Jay was very helpful and patient in pre-sales discussions. Never got the feeling that he was tired of answering my questions and concerns. Once I got to meet him, it was clear that he knew what he was talking about. He never tried to up-sell me on anything and responded to my questions with alternatives that were very helpful. The result is a MacBook Pro computer that seems to operate faster than it did new, 6 years ago. The whole experience took a few phone calls, and two elapsed days of work and testing. Fine, quick work and reasonably priced. I recommend "Those Apple Guys" to anyone who wants to keep their Apple computer alive as long as reasonably possible, and go to someone trustworthy in the area to help you do just that.
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Sean Trumbo
Jay contacted me immediately after I emailed him about a possible GPU issue with my late 2009 iMac. He picked up my computer and diagnosed that it was probably the GPU but we would need to replace the GPU to find out. After one defective replacement (bad component, not his fault) he received a working GPU and got my iMac functioning again. He was in constant communication with me to let me know how the repair was going and if there were any setbacks. I would recommend him to anyone with an Apple product that needs to be repaired or upgraded.
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Mary Boucher
Jay from "Those Apple Guys" is the best computer and technology expert I have ever met. He can set up everything in your home from TVs, WiFi, Alexa, Sonos, computers, iPhones, iPads. I have used a lot of different services including long lines in Apple Stores and will never go that route again.
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A Miller
Jay is fantastic! He is extremely knowledgeable, reasonably priced, friendly, and reliable. It is easy to do business with him as he is patient and always takes the time to answer your questions. If you have an Apple, you need to meet him. I will never take my MacBook anywhere else!
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Carlo R
Im usually not one to write reviews, but Jay was absolutely awesome to deal with. He provided fast and dependable service at a very fair price. We thought we lost all of our photos and files , but he was able to recover them and made our computer run faster than ever !
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Emma Gould
Jay provided really fast and excellent service for an outstanding price! He replaced the hard drive in my Macbook My computer is running better than ever. I highly recommend him to anyone with a Mac.
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Glen Swantak
Jay has been providing IT support for my company Merje Design since 2010. From server setup to an entire network overhaul...he has been able to handle all of our needs. Dependable and reliable.
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Gina Edwards
I have had ongoing hardware support for my business for over 10 years. TAG maintains all of our computers and peripherals. They provide excellent service. Highly recommend Those Apple Guys
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Ted Edwards
Jay has been providing IT support for our macs for a long time now. Recently has upgraded all of our "old" macs with solid state drives to boost the speed. Always responsive.
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Tim Fagan
Although the service I received was not complicated the honesty, pricing and timeliness of this owner deserves all the stars I could give.
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Kelly Edwards
Jay put a solid state drive in my 2009 macbook pro and brought it back to life. I can actually use my computer now. thanks!
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Mark Hodge
Has worked with us on a few occasions to recover some data and update a few of our iMacs. Good service, thanks!
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Marie Harvey
Jay is AMAZING! If you have any computer issues, look no further. He is your guy!!
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Curtis VanVilet
lllYou did a neat and clean job and you were very polite