George W Strevig & Sons Inc

Reviews 3

NE

Neal Wells

I was having an issue with me heat staying on so i had fixed it temporally. The following weekend it went out again at night. I had gave it the temporary fix and decided to call Strevigs. I had to go to work and leave this task with my wife (not mechanical) and they said to her that everything was fine and it looked like i fixed and told her that he would not charge a full hour of labor since nothing was wrong. We get the bill for $80 which equated to one full hour of labor to tell us that nothing was wrong. So in good faith we paid it, in the event that something like what i am about to get into would have happened. About a week later the heat goes out again on a Saturday ( a cold Saturday i.e.single digits) i called them and no one answered and i left a message, they called me back and said they would be right out. He goes down and looks at my furnace with me and says that i need to replace my heat sensor and gas valve. i asked him how much would the parts be. He then replies that the sensor would be about $10-15 and the valve would be $150 or much more. He calls and lets me know that the valve would run about $250, i said to him well lets just replace the sensor and deal with the valve later. He then said no problem and that he would call when the part was in and he did. We schedule a time for him to come to replace the sensor. He comes out and replaces the sensor and heat works fine. We then receive a bill in the mail and found out the part was not 10-15 dollars, in fact it was $50 and that we were charged for double time on that Saturday. i asked them to work with me on payment, they requested half i told hi i would send what i could so i sent $50 and was one day away from making my next payment and i get a certified letter from them in the mail taking me to court. Take this as you will, just proceed with caution and by the way my $250 valve that did not need to be replaced still works.

RI

Rick Jacoby

Had a severe toilet clog that required a professional . They came right out on the way to another job, fixed it quickly and also fixed the tub drain that had an occassional clog, all in under an hour. The people on the phone and the service techs were all very friendly.

CU

Cucoo Clock

Fast, reliable, true to quote, great service, reasonable costs. Very nice to deal with. Theyve been servicing my well pump for years and my experiences dealing with Strevigs have all been very good all around. I highly recommend this company. --R.M. Fraley

Other organizations