CubeSmart Self Storage

5 Old Lancaster Rd, Malvern, PA 19355, USA

Address:	5 Old Lancaster Rd, Malvern, PA 19355, USA
Phone:	+1 610-644-1634
Site:	cubesmart.com
Rating:	4.2
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 80

Reviews 14

Aris Della Vittoria

THE WORST OF THE WORST A TOTAL DISASTER !!! Rented my storage unit at Cube Smart on September 2016 in Dania Beach, FL. 33004 storing all my personal and family belonging that Im extremely attached to it ,including ( just to mention only few of them ) black and white old family pictures , watches , old painting and a bunch of other personal and valuable items kept and saved from many years. Came back at the storage unit in Dania on may 17th 2017 after my fishing season and shipyard work, up north, to pick up my stuff and going to ship it to Seattle . Trying to open the lock door with no luck then called the manager in the office mister Jonathan witch he sent a maintenance person mister Diego with a tool cutter at my storage unit. Once he cut the existing ( not mine ) lock and finally able to open my storage unit door with a big surprise we noticed that THE ROOM WAS TOTALLY EMPTY . When asked to the management how that burglary could happen they didnt really have any explanation other than say sorry. Thank you Cube Smart AFTER I PAID ALL MY MONTHLY FEES for my storage belonging , now they are all gone , and if I wouldnt check on the unit , who know for how much longer I will have to pay an empty storage unit !!! TOTALLY RIDICOLOUS !!! By the way , even the Police Officer that came to see and give me an accident report he couldnt believe it . Also check this out , BEFORE to cut the lock I noticed that ALL OTHER UNIT LOCKS HAD THAT RED STIKER ON EXCEPT MINE. The red sticker ( witch says thank you for storing with cube smart ) is a sticker put on every lock when personnel do rounds every week (according to the management) to confirm that everything is in order. When I came at the cube smart office the day before , I asked to the manager why the red sticker was missing on my storage unit ??? He said some times they are NOT regular on rounds and after he pulled a big roll of stickers from his desk he gave me one and told me that I could put it on my lock... !!! The second very strange thing is that everything was gone, I mean literally speaking the room was totally empty... When thief go for a burglary usually they go through stuff making a mess looking for some valuables and leaving behind all they do not need... How come instead everything was gone even unnecessary one broken furniture and few bags of stinky fishing clothes, old boots and old clothes that nobody really want ????? I`M TOTALLY DEVASTATED FOR THE LOSS OF MY FAMILY BELONGINGS. I will put ZERO stars if possible !!!

Max P.

My experience with CubeSmart has been top notch. The service is awesome, I remember when I first leased my storage unit, I was one of Colleen Falls first customers. She was helpful and very professional her first day, and she only got better everytime I went. The facilities are super clean and comfortable, and the security is very good but not to difficult to work with. I just bought my first house so I am leaving my storage unit, but if I ever need another or anyone asks me where to go, no doubt I will send them to CubeSmart. Thank You CubeSmart and Thank You Colleen!

Kimberly Storey

I worked in paoli and a man came in from cubesmart office and I asked him about renting, he said go and talk to Colleen the manager she is so nice. It took me a few month but when I made it over there yesterday late in the day she was so nice and very very helpful. They did not have what I wanted but she set me up with the cubesmart in exton. She went way out of her way to help me find what I need and what size I should get. I never thought that it would be so easy to rent storage. Please go and talk to Colleen she was so helpful!!! Thanks Kim

Ginny Hamilton

CubeSmart was absolutely wonderful in helping to set me up with 3 storage lockers. The facility is meticulous, has easy access, and the process was very efficient and professional. Schmeka, the manager, and Jason, the assistant manager, went above and beyond to ensure every detail was taken care of for the day of my move. I would highly recommend CubeSmart over any other storage facility out there. Climate controlled, clean, and secure. Thank you Schmeka and Jason.

Stacey Schwaber

Loved the CubeSmart in Malvern! Very clean and safe, and climate controlled. The way the units are designed they are also very well ventilated. Walking along the units feels like being inside a really nice new modern office building. Customer service was fantastic - Shemeka Sinclair and Colleen Falls were wonderful to work with. Move in, move out, and everything in between was great.

Allan Polier

I came in, set up an account, and was moving my belongings in a unit in less then a half hour. Jason Cozzone, the manager, was very efficient and answered all of my questions. Clean, well lit, easily accessible, and climate controlled I would recommend this facility.

Giovanni Spataccino

Home-office is as bad as the Norristown store. Cant get anyone on the phone. This is a terrible corporation there are other storage facilities in the area I encourage you to please do what you can to find a different company to work with

Gail Griffin

Awesome customer service and an awesome space - clean, new, climate controlled. Solid security, I was confident that my stuff would stay safe. Only downside, they book up quickly, especially the larger units. Make a reservation early!

Ken Mansfield

Love the professional and friendly staff. The facility is VERY clean and well maintained which was of great importance to me when I was looking for a facility to store my personal items. I HIGHLY RECOMMEND CUBESMART!

J S

The front gate of their Las Vegas location has been open 24/7 for almost 2 weeks. They say they "can not find anyone to fix it." A total breech of the rental contract.

Mark S Smith

Jason Cozzone helped me set up a new storage unit and he was incredibly professional and helpful. The temperature controlled storage units in Malvern are amazing!

Mike Palladino

Colleen was extremely helpful today going above and beyond to help me organize my boxes

Nick Rizzo

Cleaner than many Hotels I worked at, and the staff was really GREAT!

Matt Barnett

Best self storage place in Malvern!