Address: | 951 Valley Forge Rd, Norristown, PA 19403, USA |
Phone: | +1 610-539-6700 |
Site: | kinetixsportsclub.com |
Rating: | 3.1 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 7AM–6PM 7AM–6PM |
ST
stacey keller
Unfortunately this club has progressively gotten worse. The Bookkeeper never shows up to work prior to 11am nor does she ever get back to customers. The Aerobics Coordinator or whatever she refers to herself as now, is grossly overpaid and only cares about making sure she has a number of classes to teach in order for her to continue to get that ridiculous hourly rate. Some of the front desk and all of the maintenance employees need to be babysat in order for them to do any kind of work whatsoever, its a joke. The owner has put in charge absent, self entitled and lazy people in charge now. A huge mistake, the only hard working employees that worked 7 days a week and cared about that gym left and are now all over Retro Fitness for a reason. 85 percent of the members are at Retro as well. The only thing that is keeping Kinetix alive is tennis and that is barely doing it. The Tennis Director has no business background and is unprofessional. Who cancels a tennis lesson with a member to get their hair highlighted and then tells the member thats why he had to reschedule the lesson at the last minute!!!?? What a joke! Open up your eyes Owners, Even salt looks like sugar.
ME
Meg Lousie
Pros: The classes are great! Lots of variety, lots of times. They also offer multiple discounts and incentives. Cons: Some of the staff (not all) are a little rude. Dee at the front desk is wonderful and helpful, but the other woman at the desk (older, short gray hair) is one of the worst. She never even says hello when you walk in, unless the owner is there. If you ask her for help? God help you, she acts like your asking her for her first born (again, unless the owner is there, then shes sickening sweet). The owner has always been polite, and some of the trainers are nice. Also, no one at this gym wipes down the machines after use (I know this is a problem at most gyms, but it is still gross), even the trainers! Ive witnessed personal trainers instructing clients on machines, and then they get up and dont wipe off their sweat. Yuck! If you are looking for a cheap gym, or are primarily interesting in classes, this is the gym for you! If you looking for customer service or cleanliness, not so much.
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Anthony Umfer
BEWARE - Extremely predatory contracts and business practices. No wonder there are 7 complaints about this company with the Better Business Bureau. While home from college in June 2006, I signed up for a "3 month student summer special", paid up front, and thought that was the end of it. Now, in August 2012, Ive just been informed that this "special membership" has been renewing monthly for the past 5 years, totaling ~$3000, despite the fact that they are well aware that I have not been there since 2006. They made no attempt to contact me during the 5 year period to let me know that this was happening. Scamming thousands from unsuspecting college kids. God bless the USA.
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G.N. Varma DMD
Ive been playing tennis at Kinetix for over 10 yrs with other Early Bird Members.....great Place .....Enjoy coming here!
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Bob Garrett
nice folks