Walmart Tires & Auto Parts

Reviews 6

NO

Noah Hughes

On a mild February Super Bowl Sunday I decided it would be a good idea to wash our cars. While doing so, somehow I hit the valve stem on one of my wifes tires and broke it. I thought to myself... Great, where am I going to be able to get this fixed at 4:30 on Super Bowl Sunday?!? The only places I could find open were Walmart and Pepboys in Lancaster. Walmart was closer so I gave them a call. I spoke with the manager on the phone and he told me to bring the tire in and he would do it right away. By the time I got to Walmart he had gotten 4 more jobs ahead of me that he said would take hours. He remembered speaking to me on the phone and took my tire right away. He was true to his word. I had my tire fixed and was back on the road in about 15 minutes!

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Jon Rea

Sign says please wait for attendant, 15 minutes of waiting no attendant has shown. Can clearly see 3 people in garage as hot day and all doors are open... only one car.... go into customer area no one at counter, walk further into store have to get person from behind gun counter to check me in...30 minutes later car still outside... still 3 guys one car in garage with 4 bays, told it will be 30 minutes...one hour after arriving suv brought into bay...55 minutes after being told 30 minutes still waiting.... all told 2 hours and 20 minutes for an oil change... pity the 4 people who came after me...

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Ken Delise

This place needs competition. I made sure to be first in line (to avoid the typical 3 hour wait) this morning at 7am, and it still took them 40 minutes to even pop the hood open. They should consider a name change.

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John Costello

The worst customer service I ever came to management should be ashamed of then self to allow them to let this happen?

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Anonymous User

Complete joke, dont even waste your time coming here.

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Alex G

This is a circus, not a business.

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