Wash Cycle Laundry

1611 South St, Philadelphia, PA 19146, USA

Address:	1611 South St, Philadelphia, PA 19146, USA
Phone:	+1 888-611-9274
Site:	washcyclelaundry.com
Rating:	2.7
Working:	7:30AM–8:30PM 7:30AM–8:30PM 7:30AM–8:30PM 7:30AM–8:30PM 7:30AM–8:30PM Closed Closed

Location

Photos 8

Reviews 10

nelly chess

The owner paid off several local laundramats in Philadelphia where many poor and elderly were doing their laundry for decades. Many protested, and this guy was a major heartless jerk about it. The company claims to care about the environment, but arent people the most important part of the environment? I talked to elderly women who had to take the bus 10 minutes carrying their clothes til he expanded, and then bought out that one. He forced ppl to use his service because they had no other way to clean their clothes! Shameful. This guy is a shrewd UPENN Business graduate, but he could care less who he steps on. Its fine and I understand that businesses work this way, but what pisses me off is that he gets load of free press for being such an eco friendly guy and business. Shameful

John Rogers

I walked in at 11am to do a single load of laundry and was rudely told, "Excuse me, were actually not open until 2pm." Ive worked customer service for almost 20 years and I can tell you if your hours posted say 7am, YOU ARE OPEN. I dont know who youre outsourcing for your laundry service but they definitely need an attitude adjustment. I really needed to do my laundry this morning seeing as how Im just visiting through tomorrow. Thanks for the hospitality, Philly! Sincerely, Cant wait to get home to my own washer/dryer

Tom Kelly

The first thing their website does is ask for your ZIP code, but then it goes ahead and processes your order even if youre outside of their (quite small) service area. Why ask for a ZIP code if youre not gonna reject out-of-area ones? And when the discrepancy came up, all I got was a form-letter email, no courtesy call, nothing like that. I have no idea what their service is like, but when a website is so misleading as to put in an order for you when they cant even service that order, thats an automatic 1-star from me.

James Bradford

Ive had mixed experiences with Wash Cycle. Ive used them only a few occasions. The first time was a total disaster, with them screwing up every possible thing they could. It was so bad they ended up giving me the service for free. The next few times it was much better, but they seemed to do no pre-treatment of clothes, so small stains that would have come out with proper pre treatment remained.

Alejandro Cárabe

Avoid at all cost!! Three times (out of 5 or 6 times I sent it to them) they returned the laundry completely wrinkle (Ive pictures to prove it). The concept is great, but this guys do not know how to make it work. The blame the laundry services they outsource, but it could easily be the transport method they use: the bike. In my personal opinion: THE WORST LAUNDRY IN TOWN!!

Steve Voudouris

Avoid!! I just setup my second appointment and even confirmed the morning of but they never showed up. Not worth the frustration. Concept is great but they cant seem to get the details worked out.

Jenna Collins

Phone staff was friendly and professional. Im still impressed with how neatly folded my clothes were after being biked back to my place!!

Vaughn Parker

They have great customer service! When I used them in South Philly (Point Breeze) area - they were amazing!

Ernestine Steiner

Very expensive, but very nice staff. Laundry is often wrinkled.

Max Paolucci

Fast. No problems.