Address: | 200 Pennsylvania Ave, Wayne, PA 19087, USA |
Phone: | +1 610-688-1580 |
Site: | laments-wayne-autorepair.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
ME
Meghan Barrett
Both times Ive gone to Laments theyve been fair, courteous, and upfront about the work and its costs. They always take the time to actually explain the parts to me, which I really appreciate - being the daughter of a car guy, I like to know exactly how the car is broken and make sure I understand the fix. I dont even have to ask here, Laments wants everyone to know more about their vehicles and the problem at hand. Today, when I went thinking the brake pads were bad on my new car, they looked at it, determined the actual problem could be covered under my cars warranty, and advised me on how to contact and get set up with my local dealer. When it came time to pay, they didnt charge me a thing - and walked me through exactly what WAS wrong so I could get the dealer to do the right work. Even though I had moved away from the area and the trip to Laments was out of the way, I am so glad I stuck with this service - they have real integrity that inspires great customer loyalty!
CH
Charity Troutt
A few months ago, my boyfriend and I were in the area for a quick visit. The day before we were supposed to head home to Michigan, we couldnt start our car. I called several mechanics and dealerships in the area and none of them were willing to even listen to the problem I was having with my car - they just told me they couldnt help me with such short notice. Finally, I called Laments and not only were they courteous and helpful, they made time to see me that very day. Knowing the predicament that I was in (being a female with minimal mechanical knowledge and needing the car fixed ASAP because I was hundreds of miles from home) they could have definitely taken full advantage of it, but instead they were completely honest and only charged me the $10 it took to fix it. I wish I lived closer because Id definitely make them my regular mechanics!
KE
Kelly Wright
LaMents, and specifically, Jim and his number one master mechanic, Brian Shields, has been the epitome of honesty and excellence, helping me with issues ranging from yearly state inspection and emission work, to finding, detailing and selling pre-owned (3 over fifteen years), autos to me, or selling a car for me - buying and/or selling at an extremely fair price. The most important, and seemingly, otherwise impossible to find, aspect of this owner, his top mechanic, the overall business, is the ultimate trust that has prevailed since first being a dedicated customer, in 1975. I believe that it a rare occasion when the combination of Knowledge, Ability, Consistency and Trust top the charts at 100%, individually and combined. 100%=LaMents Auto Repair & Sales
AM
Amanda Mathew
When my car needed some repairs, I looked all around the area, and even visited a few mechanics. After feeling uncomfortable at the others, I knew from the moment I drove up to Laments that this was the one. The staff at Laments are courteous and extremely knowledgeable! I worked with Rob, who, through the use of ingenuity, was able to forgo replacing a part and saved me a lot of money. He checked out the rest of the car, and spotted some other problems. He called every time to explain the problem and check whether I wanted the repair. The bottom line: The staff at Laments is friendly, prompt, and not trying to rip you off. I would highly recommend them.
MA
Madeleine Banulski
LaMents is a great auto shop. I took my beat up old Acura there for regular oil changes and checkups and they helped me keep it running long past its prime. They always explained things fully and never minded my tons of not very car knowledgeable questions. They would let me know if something needed to be fixed right away for safety or if I could wait a bit. I wish I still lived nearby because a car mechanic you can trust is hard to come by.
JU
Judy Lim
Fast and reliable service, super friendly, honest, and knowledgeable staff. Ive been taking my 2005 toyota for the past 3 years and am always impressed with the service and quick turnaround. They are very thorough with their work and prices are reasonable - highly recommended!
CH
Christopher Smith
The people at Laments are honest, knowledgeable and trustworthy. They explain the work at each step and the customer does not end up surprised by the cost or how the repair turned out. I cannot recommend this establishment enough.
BI
Bill Gaunt
Our family has relied on Laments for years. They are very responsive, knowledgeable and always fair. More recently Jim and his team have done all the work on my wifes BMW. Couldnt be more satisfied. Thanks!
FR
Fran Oneill
Extremely knowledgeable mechanics. They give a clear explanation of work done. The work is done on time, and fairly priced. And honesty is most important. I highly reccommend Laments.