Public Storage

1130 Mineral Spring Ave, North Providence, RI 02904, USA

Address:	1130 Mineral Spring Ave, North Providence, RI 02904, USA
Phone:	+1 401-834-7467
Site:	publicstorage.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 14

Reviews 12

sam stone

This place was good in the beginning, and one day i walk into my storage unti to find all my belongings covered with sand and salt from the people clean after the winter storms, they blew it all with the leaf blower under and around the doors. Then they did construction on the property and left huge holes in the pavement so when people drive in they wreck their cars like the front bumpers. And the other day i went to get some things out and the water drain was clogged and the water went all the way inside my unit. I asked them if i could get any compensation and they brushed me off saying i could only be transferred to another unit. Now they called me the other day only to tell me that i have to move my unit due to construction to the facility, and i had no problem but only to find out they wanted to transfer me to Cranston ri wich is way out my way. I have been looking for another storage place. Beware of this place very lousy people with bad attitude and the property management is the worst to deal with. Beware beware beware...

Deb Draine

have had a good experience with Danielle, shes helpful and friendly. However, I do regret choosing Public Storage. My understanding was my rental was 100 dollars a month, starting January of 2014. Shortly after I had an increase of 50 dollars, I was informed this was due to the average of rentals in the local area. I then just received another increase for the same reason. Total increase in a year and a half was 75.00. If I had known this ahead of time i would have chosen a storage area in Pawtucket that locks your rental fee locked in. And which is climate controlled. Very disappointed at this point. I also questioned why its mandatory to pay 9.00 a month for insurance, when liability amount doesnt cover the total value of my property. (Very low amount) if you have damage. Nothing can be done about this. I didnt know how low my property was insured for and I dont feel I should be forced to pay this extra a month.

angelmdominguez

My experience with Public Storage has been excellent from the beginning. After completing the online reservation, I received a prompt call the next morning from Danielle. Although I had requested the unit to be reserved at a later date, Danielle was very inviting and accommodating to secure a unit for me that very day. Upon my arrival at the location, she provided me with great customer service and was very attentive. Danielle took the time to make sure that the size I had selected was proper for our storage needs. We even went out to the unit so that I would know what I was getting. She even suggested products that I would need and I had not yet even thought about. Sure enough, when the time came for our move we utilized them thanks to Danielles professionalism and knowledge. Danielle was great! She remembered my name on the next visit and all my storage needs from the last time we spoke!

Lisa B

The place is alright. It is not the most honest. I asked the guy on the phone to tell me how much cash i needed to rent the storage, I was very clear to ask about any fees, taxes and specifically insurance. He assured me that there was no other anything. When i got there I was told a different price due to a mandatory insurance, but every employee is told that they are to leave out discussing anything about insurance even though I am asking. Lying by omission is still a lie. I am to old and work to hard to be lied to. Danielle was the only reason I didnt walk out. She was great. Everything you can hope to find in customer service. Friendly, helpful, and informative. Public storage should be grateful, I cant imagine how many customers she must prevent from walking out and doing business elsewhere.

Jane LeVasseur

Please find yourself a different storage facility - with the way they are going to raise your rates, you should just pay a bit more for a climate controlled facility now. Ive had rain seep in under the door; my belongings were covered with a layer of dirty dust within one month. As for pricing, my rates have gone each year - Im paying almost 30% more than I was originally, just three years ago. I have a lot of things in my unit and moving out will be a large expense and a huge hassle - I am sure many people feel the same way I do, thus, their customers stay. I am using my next vacation to stop being treated badly by this company and moving my things elsewhere.

Max Haders

Went here because it was very close to my new apartment. Was tended to by a woman named Danielle, she was very helpful figuring out what size unit I needed for the amount of money I wanted to spend not to mention she was very friendly and in good humor throughout the entire paperwork, payment, and walk through process which she helped me get done quickly and efficiently answering any of my questions without hesitation. Other than that the facility seems very safe and secure as well as clean and there is excellent lighting for when I was still making trips later in the evening. 5 stars! As far as storage places go this is a great one!

Jeffrey Porteous

Even though I dont physically have my unit at this property, mine is in Las Vegas, I just use this location to pay my bill, I can say this from what I have noticed about the property it is very well maintained and if I needed a unit here in Rhode Island I would choose this property! Its convienent to my all my needs! Not to mention I love Danielle and George to death! They are always so plesant and so very helpful!

Roberta Fidalgo

I have been a loyal customer at public storage north providence for the past 3 years and Danielle has always been eager to help me find the appropriateunit to fit my needs. She is always fruendly, greats you with a smile and professional in her manner. She is diligentin her efforts to please the customer and is patient with any questions. You are fortunate to have such an employee on your staff.

Mimi Cabell

Public Storage was great for me, I needed to store my stuff for 9 months while I was away and they were helpful when I returned, helping me to get my stuff out after a long flight etc. It was overall a really easy experience, I could pay my bills online, my stuff was safe, overall, no complaints. I would totally recommend using them!

Dominick Bernard Francois

Public Storage takes the hassle out of finding the perfect storage unit for you. Danielle did a great job helping me pick out the right storage unit for me. Their self storage units are safe and secure. The staff are always helpful and proffestional. I would reconmend going to Public Storage first before any other provider.

Victor Ortiz

Ive been at this location for over a year, and everytime I go to pay my bill DANIELLE Treats me with the most courteous and professional way.Not only me but also my Daugthers.she always has an answer to all my questions. She Is Truly A Professional at what she does...WAY TO GO DANIELLE. ...........yous truly......VIC.

Joseph DiPina

When I needed indoor winter storage for my Porsche, Janieca at Public Storage was very helpful. She provided exceptional customer service. I am very pleased with the rental rate, ease of access to the facility, and the professionalism of the staff. Nice job, Janieca -- thank you!