Address: | 178 Broadway, Providence, RI 02903, USA |
Phone: | +1 401-421-5300 |
Site: | westcottproperties.com |
Rating: | 3.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed |
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Meaghan M
Agent redlined us. After asking where we were living now, and for my boyfriends name, she referred to my boyfriend (who is a recent college grad) as a "problem", and told us that our application would be denied despite my own income. She refused to provide a baseline acceptable income, and repeatedly said that my income/credit history/etc was insufficient. She insisted that only one person in the rental having a fulltime job would not be acceptable. Claimed that the landlord would be concerned about our rent being affordable when we currently pay $350 more than their asking price. She said there was serious concern about my being fired. When I asked if single renters were being shot down because they might be fired, she said that she was just "offering scenarios". She said that she would be willing to process our application, but that we were going to be shot down anyway, and that it would be different if I were not dating him. Apparently our situation would have been acceptable if we were family members/friends/etc. I informed her that I was no longer interested. Their website currently offers 4,000+ rentals. We were apparently unacceptable for all of them. She did not even attempt to showcase other properties where we might not be a "problem". The best part is that this is actually the second instance of this behavior with this agent, the first of which occurred earlier this year. Her name seemed familiar and I looked back at our email exchange.
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paula v
Not at all happy with Westcott. We bid on a property first thing on a Monday morning. A few hours later we received a counter-offer, which we responded to - and accepted - within just a few minutes. We didnt hear anything at all until the following afternoon (even though our agent had left several messages) & when they finally contacted us it was to say that the seller accepted someone elses offer!! We were never even given a chance to outbid whoever "snuck in" & sealed the deal. Very upsetting, especially given the fact that we accepted their counter!! When all was said & done they basically said "too bad, its out of our control". We wont ever again even look at a property with their name attached to it .
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Anonymous User
They are the scum of the earth. Plain and simple! They are unethical, dishonest and unprofessional. They do not return phone calls, do not follow through and are rude both in person and over the phone. During one attempted conversation, they put me on hold for 17minutes and then hung up on me. I went down there to see them in person and was told by Melissa that the broker (Joy Riley) would come out to speak with me. I waited in the office for 40 minutes without being acknowledged. I proceeded to write a letter, of which the man at the front window "Michael" was reluctant to accept and relay. Stay away at all costs!
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Lindsay Schlossberg
Buying your first house can be a stressful process, but Westcott Properties did everything they could to make my experience as easy and smooth as possible! The house I fell in love with had a few issues that made it not quite as easy as a traditional sale, but everyone at Westcott was so knowledgeable and knew how to handle every bump that came our way! They never stopped advocating and fighting for what was best for me, and therefore I ended up with the house I wanted and a great deal to boot. Id highly recommend Westcott Properties to anyone looking to buy a home!
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Justin Minda
The Westcott team sold one of my properties recently. Working with Joy Riley was a wonderful experience, and I look forward to our next project together! I highly recommend hiring Joy! She is very experienced, knowledgeable, has her finger on the pulse of the real estate market, and is certain to get the best deal possible for her clients. She is also well connected in the investment community, and able to reach far and wide to generate interest, and to facilitate a connection mutually beneficial to both the buyer and the seller. 5-stars across the board!
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tracy testen
Westcott is a phenomenal group to work with. The level of care they provide for their properties is top of the line. They are always prompt and thorough in upkeep and maintenance. Accommodating to tenants and easy to work with. All their staff is knowledgable and helpful. I would (& have) recommend this company to anyone looking for help in either renting or buying. They truly are a step above the rest with their expertise and level of service. Work with them and you wont regret it!
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Ted Topouzis
No matter what your real estate needs are Westcott Properties is the place for you. Westcott is a full serve real estate firm which specializes in the representation of buyers, sellers, bank owned properties, short sale properties and rentals. The company is run by very knowledgeable professionals who have tremendous amounts of experience to help you navigate away from any potential landmines and get you to the closing table. I would highly recommend Joy and her team!
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Gwen Cunningham
If I could give this company zero stars, it would be one too many. I reported Ms. Riley to the DBR (the saga is too long to recount here but trust me, it was an amazing story) and at least got them to make her pay a fine. Every real estate professional I told about my story was hoping shed lose her license because what she did to me wasnt out of the ordinary. Hopefully Citibank has ceased using this company to sell their REO properties.
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Allie Olivier
I had the pleasure of renting from Westcott Properties for over seven years. The experience was a positive one. They were very accommodating and responsive with any issues that arose. Wescott takes pride in their properties and regular upkeep/maintanence was performed. Id gladly rent from them again! Mike, Joy, Melissa and Patt were all great to communicate with.
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Joshua Kingman
Never answers called her assistant she put me on hold then transferred to joy and was hung up on. Ive emailed her multiply times and called and left messages many times. The assistant was surprised when I called back and asked what that was about.(i was on a land line). There are some real issues going on over there and I dont know what it is.
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Katerina Gasset
Joy Riley and the rest of the team at Westcott Properties are friendly, helpful and care about their customers. Buying and selling, leasing or managing single family homes or condos is their expertise. I highly recommend Westcott Properties and will use them when I am looking to purchase property in Providence Rhode Island.
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Lori Gardiner
My clients put an offer in on a foreclosure listed by Westcott Properties. Moving forward....working with Westcott was a breeze. They responded to my questions and concerns in a timely fashion...whether it was via phone or email. They (Jessica, Pat & Carol) were pleasant and very helpful right up until Closing Day!
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Stacy LaCroix
Completed my first short sale transaction with Westcott Properties in May of 2012, It was a pleasure working with Patt and Joy to get this file closed, We all went above and beyond to get the sale closed and I look forward to closing more short sales in the future with this office!!! Great Job to all involved!!!
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Anonymous User
By far the least professionally run real estate brokerage Ive ever come across, and with the amount of laziness and dishonesty, it is amazing that theyre still in business. To Westcott, buyers and sellers are not human beings with lives and emotions, instead theyre just seen as dollar signs.