RentProv Realty

386 Atwells Ave, Providence, RI 02909, USA

Address:	386 Atwells Ave, Providence, RI 02909, USA
Phone:	+1 401-223-2222
Site:	rentprovrealty.com
Rating:	2.9
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–3PM Closed

Location

Photos 8

Reviews 6

Ginger Getting Greener

DO NOT give any kind of monetary deposit to these guys WITHOUT an upfront lease. Now that Ive stated that disclaimer, let me continue by saying that the process made me uncomfortable from the second I left the showing, and I should have listened to my gut and never contacted them again. Now I will say that Jeff was pleasant and kind, but besides that this whole process made me and my boyfriend extremely uneasy. We went to a showing of an apartment, and were told we had to put a deposit down otherwise theyd continue showing it. They want a deposit without signing a lease first, this was heavily emphasized and made us feel rushed to get them the deposit so we wouldnt lose this lovely place. This was extremely disconcerting as this is Not a standard renting practice. Not to mention they suggest doing the application online and paying the fees/ deposit there, which was also worry some as even though they use Paystand, which is a legitimate transaction processing company, it asked us to sign into our bank account to deposit an e check. We refused, and Jeff reluctantly agreed to do it in person. Despite our bad feelings, we went forward with the deposit (gaining just a receipt on their letter head). The next morning we receive a text before were supposed to go sign the lease, that suddenly the apartment had to be rented out to someone who needed an emergency place to live, but theyd have another unit in that same building up for rental within a couple weeks. Now I have worked in customer service for many years, and I am very understanding when it comes to special circumstances. However, this process was so sketchy to begin with that this was just the final alarm Bell going off in my head, and we were honestly expecting that we might never hear from them again and might be SOL as far as our deposit went- ESPECIALLY since when we called the office the secretary barely greeted us and just transferred us directly to our realtors full voicemail box without giving us a chance to speak at all. Overall, as willing as Jeff was to work with us on finding a different place and he was extremely apologetic, the other bad reviews on Yelp that mirror our own deposit scare overall left a very bad taste and our mouths, and I suggest being very careful when working with this business, if at all. $50 bucks in application fees down the drain.

Larry Spencer James Mitchell

*anyone notice that the only 5-star reviews come from people who only reviewed 1 place* Horrible experience. deserves a negative 5 stars... first off, the only reason we were even talking to them was our old landlord had them listed as a contact, we moved away several years ago, liked our old place, wanted to see if it by chance was available. or coming available. Guess what!? they said it was. but they needed the Deposit (1 Months rent) to hold it, sounds normal to me, until the day after we sent in the deposit, oh wait, sorry, the place we HAD YOU PUT A DEPOSIT DOWN ON was rented yesterday. so lets start looking at your other options... So, we applied, had a HARD PULL on our credit, were approved, paid the deposit, then opps, we rented it to someone else?!? really??? ok, lets look at your other options WE have available... That seems to be their motive. pull your credit, take your money, then try and get you to settle for something you dont want since you dont want to hurt your credit going somewhere else to apply... SHADY SHADY SHADY! and FYI, Im white, professional male, with a 730 Credit score. they dont discriminate, they will try and take advantage of ANYONE

Mike Bari

I am relocating from ny to providence. Rentprov and their agent SHANNON screwed me over in one of the worst ways possible. I met with Shannon, saw the apartments, everything was great. I chose a place filled out the app, paid my deposit, and 1st month with security when I realized she had given me a receipt with the wrong address. I also purchases renters insurance under the wrong info. I was promised to move in one week before nov1 and my career starts on the 2nd. After being given the run around and ignored for days I had to have my brother who lives there show up at the place to get an answer because no one would help me on the phone or get back to me. They made the excuse of the gas not being turned on and delays involving that. Long story short I got my money back, but here I am with one week till my job starts and trying to find a place that will accept a pitbull and move in...a near impossible feat that took me a month to do the first time I found a place with shannon. If she had not ignored me and given me the run around for a week, I would have 2 weeks to find another place. Shannon and Rentprov may have cost me my career opportunity.

Michael Marketos

Rentprov has given us the worst experience ive ever had with trying to find an apartment. First they showed up garbage apartments with holes in the walls, dog crap on the floors and once we found an apartment we liked, greg convinced us to hand him the deposit and told us we would definitely have the apartment. After giving him the deposit we didnt hear from him for a week, told us he just had to write up the lease and we would be set. And TWO days before moving told us that we actually didnt get the apartment and that the landlord decided to go for someone else even though we know the current tenants and were told that nobody else looked at the place. He then showed us a few places nowhere near where we were looking and so much more expensive than we wanted. We did get our deposit and a day later found a beautiful 3 bed loft. If youre thinking of going through them, just do it yourself. I promise you it will be better.

Christina P

I first got in contact with Rent Prov at the end of my sophomore year. The agent was so patient with me and my soon to be 4 roommates, as we were on a strict time frame but had picky minds when it came to our own place. We continued to use Rent Prov for the next 3 years throughout college and had a GREAT experience every single time. It sometimes felt like we got special treatment as the agents would help accommodate moving situations with our furniture, move in-out dates, and most importantly any repairs that needed done were fixed almost immediately. But this is how they treat all their tenants. This agency is extremely experienced in the area and was very honest about the areas we were living in along with neighbors, safety, etc. Ive since moved and still contact my old agent time to time with questions about my house- haha! I would highly recommend Rent Prov to anyone in the area!

William Smyth

Avoid RentProv at all costs. I went to them looking for an apartment, the biggest stipulation I had was that it have 2 off street parking spots. (Overnight street parking is illegal in Providence) I was assured it did. However, upon moving in, I learned we did not have 2 spots, that they had promised. I was told the person I met with was unaware they had promised the spots to another tenant. Then on moving day, they did not show up to unlock the apartment or provide keys. So, Im sitting around with a moving crew that was costing me more and more by the minute as they tried to track down the landlord. Liars and cheats, stay away.. Oh, I also wanted to add that when I complained about the parking spot situation, I was told by the agent the we rented from, the he "works for the property owner and could care less what we think."