Address: | 506 Gervais St, Columbia, SC 29201, USA |
Phone: | +1 803-779-5300 |
Site: | cellphonerepair.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM Closed |
LA
lashonda scott
I went in to have a cell phone fix. When the associate told me my phone couldnt be fix, thats when I stated I needed a immediately. He then said he could sale me his phone, which was a Samsung s7 edge. I said, cool how much? He charge me $460 plus tax. Let alone the deal was under the table, meaning not making a purchase from the store, but from him. We discuss the services and everything. He told me I can use tmobile or cricket wireless. I choose tmobile which I never tried them. I tried the service and it didnt work out very well. I went back to store to request refund for device because it was bad service in my area. He then told me he can give it, but he has to go to bank. I told him the service is bad, which he failed to give me knowledge about the service when trying to sell it. I told him I have a big family I need a phone with great service. The service provider I want to deal with dont take this device because its not under their network. Before he sold it he said I can use this device under any network . He then hesitated to explain why he couldnt give my $496 or not offer my credit or anything. I told him since I used a charge card, they could cancel the order but he refused to do it. He told me his manager dont like to handle business in a certain way because he dont want to pay royalty fees for his franchise business. I told him your doing a shady business, we exchange words. Then I left. Let alone, he the manager of the store. He wanted me to pay cash and meet him to give him funds. Never gave me a receipt, never discuss store policy or anything in that nature. I advise anyone not do do business at this location because their unprofessional when it comes to doing business. I never got my money back for a phone I cant use. He never gave me any information when I can expect a refund. I had to spend extra unnecessary money for another device from somewhere else. Im out of $496, which I felt he rob me off by withholding information when trying to sell it.
DA
David
Terrible service for my visit. Promised work would be done within an hour and half, took four and half hours. When I got my iPad back they left a sharp jagged edge on frame that should have been and could have been easily filed down for safety. Staff seemed unknowledgeable and quick to make promise they could not uphold. Would recommend people go to Saturn Pkwy location instead. Very dissatisfied.
CA
Callie Black
These guys were absolutely phenomenal! I spilled water on my phone and had lines all over the screen. I came in and they fixed it in less than 15 minutes. Screen looks absolutely brand new. Thank you so much! Will definitely recommend to anyone who has cell phone repair needs! You guys are the best!
MI
Michelle Bertiaux Long
I will take all my cell phone and computer problems here from now on! Great people and great prices, plus fast service! Fixed my sons iphone for much less than the cost of an insurance replacement. And, lifetime warranty on the tempered glass screen protector! Highly recommend
BR
Brittany JW
Dealt with three separate staff members and who appeared to be the owner. All were polite and explained my issue clearly, including explaining exactly how another repair place broke an interior piece. If I lived here, Id come in for any IPhone issues.
RI
Rick C
I needed a minor repair done on my iPhone, and was in and out in five minutes. Very fast and professional. I had called CPR and another cell phone repair store ahead of time, and the competitors price estimate was nearly double what CPR charged.
MI
Mike Faul
I went into CPR today because my phone hadnt been charging properly for weeks. Will was the associate there and he identified and solved my problem within 5 minutes. Great experience. I will be back with any future problems I have.
JO
Jordan Gorham
My experience was quick and very convenient. Best pricing in town and Regis was great help throughout the whole process. I thought the phone was broke beyond repair but they got it done. Thanks
KE
kevbot31
Walked in because my phone would not charge and they knew exactly what the problem was and fixed it within a couple minutes, very friendly and professional. Will come back again!
BR
Brandy Glenn
They gave me very great service & helped me get the best deal. They were also very genuine, they gave me the best deal for my phone.
TA
Tae Sawyer
Quick, nice, professional mannered. Recommend people who are having problems with their electronics to visit.
SA
Sam Osterholt
My iPhone was charging consistently, I took it into CPR and walked out in 15 minutes with it working great!
PA
Patrick Bull
Very overpriced in the screen repair department, I do not know how that translates to there other services
AL
Alan Baxley
I was in and out fast. Great prices and the customer service was great,regis fixed my phone in no time .
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栀子
I had my iphone 5s battery replaced in this store last week, the price is low, the battery is good.
TH
Three Rivers Antiques
They rescued my cell phone after it "went for a swim". Great service, nice people to deal with!
DR
Drew Stein
Quick and price point was good for me. Nice young man behind the counter! Highly recommend!
LY
Lyndsey Livingston
The employees were attentive to my needs and very helpful with my issue.
KA
Katrina Bruno
Regis got my phone looking brand new! thanks guys for being awesome!!
JA
jasmine byrd
Costed me 231 to fix my galaxy note 4. Other than that great service
JA
Jamie Lightcap
Direct - fast - and friendly. What else would you ask for?
WI
Will Livingston
Great friendly service, repaired my iPad at a good price
AL
Ally Forshay
Super fast and pleasant service. Decent pricing.
RO
Robin Williams
A+ Highly Recommended
OM
Omia Taylor
Great job