Address: | 220 Greystone Blvd, Columbia, SC 29210, USA |
Phone: | +1 803-744-1734 |
Site: | calibercollision.com |
Rating: | 3.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
TR
Tracie Powers
Terrible experience! I was recently in a car accident and called my dealer, Dodgeland, to have my car towed for repair and they recommended me to this facility because they sold them their body shop( they actually stated later that they no longer use them because their work is terrible, they couldnt understand why someone else gave me the reference ), worst mistake ever! First, they overlooked damage to my vehicle from the wreck based on an assumption that it wasnt accident related and left it up to me to hash out with my insurance company. Secondly, my adjuster recommended a new quarter panel during the inspection, but when I called to confirm that the panel being ordered was OEM, they told me that they had already ordered the aftermarket part and changing was going to slow their time frame down, so without my consent to save time they patched together the rear bumper (see pics below) which looks horrible. You can see spacing and glue in the cracks and its terribly misaligned!! The Customer Service that I have received from lower and upper management has been terrible. Waiting on a call from operation manager now after he promised to meet me at a repair facility to review my damages, he never showed or called back. Please dont waste your time or resources on this place, if your considering this place, please take my advise and RUN FOR THE HILLS!
NA
Nancy Paul
I can not be more pleased with my experience today at Caliber Collision, Columbia-Greystone Region. I also can not say enough great things about the staff! I felt welcomed from the time I walked in and service was quick and efficient! Thank you Caliber Collision for great customer service and repairing my mirror. I will definitely recommend to anyone Caliber Collision for body shop repairs.
ER
Eric U
Under the circumstances I had a great experience with Caliber. Jenn made sure I was taken care of. I hope I never need a body shop again but if I do, I will be using these guys!!!!
HE
headshotzilla20
These guys took care of me after my wreck. Jenn was a pleasure to deal with!! She is the best . Highly recommend this company