Midas

2701 Millwood Ave, Columbia, SC 29205, USA

Address:	2701 Millwood Ave, Columbia, SC 29205, USA
Phone:	+1 803-254-5068
Site:	midas.com
Rating:	3.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed

Location

Photos 65

Reviews 6

Mari S

The first time I delt with this store, I could not have been happier. They were friendly, and fixed the a/c on my car. So, when I relieved a coupon in the mail for a free oil change, I thought I would receive good service. Needless to say, that was the furthest thing from what happened. When I made my appointment online, I received a phone call to confirm my appointment, and made them aware of my coupon, as well as the make and model of my car. They told me that I would receive the free oil change. When I brought my car in, the man there told me I could not have the free oil change because my car took a different type of oil. I informed him that the person I spoke to on the phone said I would absolutely get the free oil change and made no mention of me not getting it because of the oil. The man I spoke to at the store was incredibly rude, and basically called me a liar. I then called midas customer service, and they were incredibly helpful. The first time I was put on a call with the manager, and rude doesnt even begin to describe his attitude. After basically saying I was a liar, he informed me that he would put cheap oil in my car, which would void my warranty, if I wanted him to. I told him I would not sign off on something that could damage my car. He repeated himself over and over like he thought he could make me agree to do something that could damage my car. I finally told him to "have a nice day" and that I would never be back, and hung up. The issue is now with the management above their store. I hope they look at all of the terrible reviews this store has,and make some much needed changes in staff.

Anonymous User

I have a 2000 Ford Taurus. I found my power steering fluid leaking and had it repaired at Midas on Oct 16, 2008. They replaced the power steering pump and charged me 332.53(labor included). The pump looked rusty and I was not told if it is brand new or not. On Jan 14, 2009 after I was back from my vacation, I found my power steering fluid leaking again. This time they replaced the power steering pump again without charge. Meanwhile, they suggested me to replace the front sway bar kits. So I did it for 223.61. I also changed the engine oil that day. But when my car was ready to be picked up. I found my engine started to misfire(cylinder 5 misfire). Never had this before. The mechanic then suggested me to replace the ignition coil. So I did it on Jan 16, 2009 for 151(no labor charged). I also noticed that there is some strange noise coming from the front wheel, sounding like something was loosen. The mechanic told me this was Ok and I need to change my struts and knocks in the future. But I didnt believe that because I had never had that sound before. I had my vehicle checked at Goodyear on Jan 16, 2009 and was told the sway bar link kit installed by Midas was a wrong one! I decided to go back to Midas on Jan 30, 2009. They had the sway bar kit replaced without asking me a single question. It seems that they knew what they did and they knew what they need to do to fix it. I have to say I had a nightmare at Midas Auto Service. I went there over and over again and spent totally like 800 dollars at Midas, but did not receive a trustworthy service at all. I do not think I will do business with Midas any more.

jason Taylor

Went there and had issues. Had my rear seal replaced and they forgot to adjust my rear yolk on my axle and almost caused it to seize up it felt like. That made my truck almost leave me on the side of the road on the interstate. Fast forward a few days later the linkage on my axles started making noise. They told me the noise might be from my exhaust then I said you put the exhaust on this truck too and boy did that theory change quickly. Fast way forward after 6 trips to Midas and many months later they finally found the noise which of course has nothing do with the failure to adjust my yolk and $300 later we finally got that axle right and by right i mean the way it was for the last 5years before they worked on it. Then the next day and $200 later we finally got those brakes they put on fixed. They did my breaks when I had my seal replacement done. And Ive been back several times for that too because of the horrendous noise they where making. They apparently had to re-replace the rear drums again but I go no explanation as to why. The re-re-re break job shouldve cost me $250 and I only paid $200 so thanks for the great deal on that. After reading the other reviews I see they love to reply to reviews. Strange I have no reply on my review but the manager down there tried to friend me on LinkedIn. Also since Ive posted this review Frank Lloyd and the older manger down there keep sending me harassing request to join my LinkedIn.

Samantha Allen

Went here a few months ago to get my car checked out and paid over triple the amount id pay anywhere else thinking okay maybe the service would be better because fire stone sucks. The people at the desk are rude apparently the dont like women or something because there were two guys in there and they were extremely nice to them. Not a big deal whatever. Two months later i called to find out the price on a brake job and a few other things. They couldnt answer any of my questions because they were "Too busy" took my name and number and said theyd call me back. Needless to say I didnt wait around because i knew they would not call back. Went somewhere else they never called back. I have been in customer service for 10 years you should never be too busy to help a customer and if you literally cant stop you should always always always take the time to call the customer back within a reasonable amount of time. Im done with Midas

IOP Customer

Scam artists. Tire had a slow leak and my wife took the car in for inspection. The manager, Joe, said there was a nail in the tire and it couldnt be repaired. I asked for him to keep the tire to show me. Seemed reasonable at the time. After new tire was put on, car pulled to the right. Joes solution was to replace all four tires even though they still had plenty of tread left. Car still pulls to the right. When I went in, how ironic that the tire he promised to keep with the nail was now suddenly missing. I told him to have a manager above him contact me. Think I ever got a response? They preyed on my wifes lack of knowledge about tires to sell her tires when they werent needed.

Copy Pickup Staff

Will never go back to Midas on Millwood. Had a simple oil change done and not enough oil was put back in the truck. Also had a break job done they only put 3 lug nuts on a 6 lug nut rim and tire on both sides. Was driving down the interstate and the tire literally almost came off. For someone who hauls lots of equipment could have put my life at risk. Therefore I will never ever go back to this location ever again. And did I mention that I have only taken it there twice. And everytime I have gotten it back I have had problems from work that they have done. If you still proceed to go there then be WARE!!!