Address: | 3322 Woodbridge Rd, Florence, SC 29501, USA |
Phone: | +1 843-687-7846 |
Site: | craftfamilyautorepair.com |
Rating: | 4.6 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–3PM Closed |
RA
Ray D
I was on a trip going down to florida. My car started to suddenly lose power so I decided i should pull off the next exit on 95. It was 4 :45 pm on a friday one of the worst times to break down. The first two shops i called said they were closing in a few minutes and couldnt even look at it until Monday. I was thinking dammm i am screwed. Monday thats three days in a hotel . Crafts was the third place , i spoke to joe the owner he said try to get it here if not ill send a truck i will not leave untill you get here . I lipmed my car to the shop and he hooked her up to his computer diagnostic. Hey found out in a matter of minutes that a sensor in the engine had failed. Unfortunately no one had one in stock but could have it the next day. He ordered it and personaly drove me to s hotel to stay the night. By 8 am the next morning my car was running like new. He is a very knowledgeable mechanic that does not take advantage of a situation. My car is a porsche . A dealer repair i am sure would have been at least 1,000 dollars. Joe charged me 250 and i know the part alone was 160. So my friends out there this was a great deal with great service. Thanks again joe. Ray D
BR
Bruce Mosher
Our car lost a lot of coolant while traveling home from the beach. It was after hours on Friday evening. We found Crafts Auto Repair on line and I was prepared to drop off the keys and call the shop in the morning during business hours. However, my wife called the number and Mr. Craft was on his way. He identified the problem and told us he would fix it as soon as he could get the parts. By noon on the Saturday, the car was repaired at a reasonable cost. If Mr. Crafts Automotive Service Center was closer to my home, his service center would be my one stop shop for automotive repair and maintenance. Besides repairing the faulty part, Mr. Craft was very pleasant and made sure our under inflated tires were filled up. I was very pleased and thankful our car broke down near such an upstanding repair shop.
TR
troy mercer
I ask these guys to check my rear axle an whats the best thing to do with it... he call me an told me it was out of gear oil an it looked like it havent had nun n a long time... he also said that it looks good an all it needs is the fluid. When i got there he said him an his other guy drove it an said its good. When i get there my car was out of gas an it still has the same problem, i call when i got home to let him know an he says, r u sure thats what it is? So thanks Florence, iv been here for 3 months an cant fine a good person yet... i dont know how people sleep knowing there screwing working people over
A
a Princess
If you want your car done correctly, and at a REASONABLE price, go to Crafts Auto Repair. Joe took great care of me! Unlike his competition, he diagnosed the problem that has been plaguing my vehicle (for 3 years) RIGHT AWAY - and didnt overcharge me. In fact, he not only saved me over $300, he also threw in a couple of courtesy repairs! Joe was professional, courteous, and FAST! I especially love the fact that he did not take advantage of the fact that I am a female. Hes certainly earned my trust, and I plan to have him service my fleet! Thanks again, Joe! I am very pleased!
KA
Katie Hayes
We were on our way to the beach for a family vacation with a two year old and 14 month old when our air conditioning and power steeeing went out. Not only did Joe drive out to meet us where we were broken down at McDonalds but he also helped us back to his shop. He took the time to check out all different possibilities of what was wrong and gave us options. Joe is a great guy with fantastic customer service and I would HIGHLY recommend his shop to anyone. The last thing you want to have when on a vacation is car problems and he eased our minds and helped us out tremendously.
HO
House_SC 305
Needed an oil change before taking a road trip and decided to stop by Crafts Auto Repair. The location was easy to find and curb appeal indicated that this was a shop doing good business. Long story short, I got the oil & spark plugs changed, brakes & rotors checked, even windshield wiper replaced in less than 2 hours! Fast, thorough, efficient and friendly technicians who I will be happy to go back to and spend my hard earned dollars with to keep "Covered" purring. Kudos for CAR!~!~~~~
AP
April Howard
We were traveling from Tn to Myrtle beach and our trucks water pump went out and belt broke. Called multiple people and no one would fit us in. We are not from this area and have no idea where to go but this place was great. They told us to come right over on a Friday and he got us fixed up asap! Now we are back on the road. They were all really nice and informative and well priced. We were in a bad situation and could hve been easily take advantage of and we werent. Highly recommended!
DA
David Watford
I recently took my car to Crafts and had an encouraging experience. Joe was very personable and easy to talk to when discussing the service needs of my car. He pointed out what was wrong and what he intended to do. He does not talk over your head and is genuine about what is going on with the work he plans to do with your car. I will be making this establishment my place of choice when servicing my car.
NS
NSBE Pee Dee
Joe is always so helpful and very kind! Our first interaction was when my first car broke down. Joe helped me every step of the way and even gave me tips for buying my next car. Now that I have a new car - he is the only person that I go to for maintenance. Very honest, trustworthy and knowledgeable. I highly recommend!!
SH
shanika lewis
Im from Tennessee traveling to Myrtle Beach and a problem arose and I came to Google for help and Crafts had great reviews. Joe was very nice and knew exactly what I described to him on the phone. He had the part and took his time and made sure he fixed me right up. Thanks Joe youre a life saver!!!
ER
eric sady
I stopped for an emergency fix during a road trip. They were quick to respond and even faster to get my car back on the road. Everyone was friendly, communicative, and willing to listen to the customer. The facility grounds have a certain charm that tells you youre in good hands.
AS
Ashley Reese
Usually my experience as a woman, has not been the best when it comes to auto repairs. I usually feel undermined and taken for my money. With Craft Auto Repair I can assure you a kosher experience. Efficient, and honest work!! Great team!! I give 5 stars!!
H
H Marie
So glad I finally found a mechanic who actually fixed my vehicle and didnt try to con me with 15 other problems that dont exist just because Im female! And in a timely manor! Owner is very helpful & friendly! I will stick with this shop from here on out!