Address: | 723 Keith Dr, Greenville, SC 29607, USA |
Phone: | +1 888-823-5093 |
Site: | fairwayford.com |
Rating: | 3.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Wondracek Realty Group
My car was in one of the most recent hail storms for about 20 minutes being pelted by golf ball sized hail. I had 50-80 dents in my 2015 Toyota Highlander. These guys are awesome!! They got every last dent out and got it complete 5 days earlier then expected. I looked at my suv in the sunlight in many different angles to see if I could find one residual ding....nothing. It looks like a brand new highlander. On top of that....the rental car company that I had reserved 4 weeks prior...screwed up my reservation. So on the morning of me taking my car into Fairway....I was without a rental. The women at the front desk made some calls and got me nice rental car within an hour. I had an awesome experience with Fairway Auto Body.
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Jessica Layne
I let Geico refer me to their body shop of choice, Fairway Ford Auto Body. When I dropped my car off I was I told my car would be ready by the end of the week. My car has now been there 3 weeks and I still have not gotten it back or have a definite date I will get it back. They never call me to update me, I have to call them and try to get answers out of them and they keep extending the deadline with no real answers. If I would have known this I would have never let Geico convince me to take it there, I would have went with my body shop of choice, Breakaway Honda. A few months ago I had a problem much worse than my current problem, and they fixed it in a week.
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Florence PS
OM Goodness. Someone dinged my passenger-side MINI door where I was temping and was kind enough to leave me their card on my windshield so they could pay for it. I went last Thursday (5/22/14), got an estimate, emailed it to the guy. He paid for it in advance, I dropped the car off on Monday evening, and it was done today (Wednesday)!!! Happy dance, happy camper. This is my 3rd time at Fairway Auto Body and this was the 3rd time they surpassed my expectations. No surprises, no disappointment. I would recommend them to everyone! PS: I especially loved dealing with Laurie in claims--she made the whole experience painless. Thank you, Fairway!!!
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nana b
We would like to give a "shout out" to Shane, TJ, Casey and Michelle. They are the perfect representatives of a staff who really care, they take the time to explain and are very patient. We may have had a hickup or two but it solidified in our minds that Fairway Ford is 100% Customer Serivce oriented. We cant forget the nameless professional technicians that produced an AWESOME finished product. Our Edge went in undrivable and when we picked it up it looked beautiful and the paint match was factory perfect.
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J C
Someone backed into me and her insurance which was All state the adjuster told me not to take my vehicle here because they either will total the car out or not work on it because its an 03. Im happy I went against his opinion and took my vehicle here because they did a GREAT job and a 5yr warranty on their work. Plus the extra the adjuster didnt have on they made sure it got taken care of. I would recommend anyone to take their vehicles here.
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Atul Sofat
Was hit from behind, the guys insurance company tried to low ball me and give me 2nd hand part on my car which is less than 12 mnths old. The mangers at Fairway went to bat for me and refused it and they got me a new replacement bumper (OEM). They do great work but even they go to bat for their customers and do whats right. Cant say enough good things about them!
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Jeff Creasy
Fantastic work and quality NEW OE parts! My Explorer has 3 stage paint and was matched perfectly. Also my insurance company quoted 2nd hand parts and "had a guy that can make the emblems sticky again" all along with a "warranty" if i used their shop... Fairway used new OE parts and the car looks outstanding!
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Mark Weir
Please dont waste your time like they wasted mine. I had to return twice. First, to replace a blemished part they tried to pawn off on me and second, to repair pieces they broke. They almost won me back by promising me a full tank of gas for my 2nd rework visit, but here I am. They couldnt even do that.
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Barry Syracuse
Took my truck to Fairway after an accident. The front end was pretty bad when I took it in. The repair work they did was outstanding. It looks better than it did before the accident. I couldnt be happier. Not only did they do a great job on my truck, they were also very friendly and great to work with.
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ULOST1320
The guys at Fairway Body Shop are top notch! I have had many vehicles repaired there as well as some custom painted. The quality is a consistent 10 every time! They communicate well and always meet timeline. I highly recommend this company. SJR Enterprises LLC..
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Brian Smith
If you want your car to be totalled, take it here. Otherwise go elsewhere. They have so much work to do that if they can total your car to be able to fix a more expensive car itll happen. Ive heard they do great work for newer cars and they do.
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Amanda Dewtz
This company doesnt even deserve one star for as bad of a job they did on my brothers car that had hail damage. I will never recommend this company to anyone.
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Wesley Childers
Great shop! They do quality work and have great customer service. That is a very difficult combination to find in any business in todays workld.
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Jean-Marc Evrard
Great service. Great people. and the repair is awesome. Thanks guys
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Kimberly Leubecker
Great service nice and friendly people
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Maria Jose Moreno
Not answer the phone