Address: | 122 Ian Ct, Spartanburg, SC 29306, USA |
Phone: | +1 864-573-8886 |
Site: | helpinghands-sc.com |
Rating: | 4.7 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM Closed Closed |
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Joey Maxwell
Im remodeling a house, and it had old carpet in it. Instead of replacing the carpet we were going to have it cleaned. I purchased a carpet cleaning through angies list for $99, and scheduled the cleaning. Before the cleaning was to be preformed, we decided to replace the carpet. I called helping hands and they agreed to change the service to a furniture cleaning for an additional charge. I agreed, and scheduled an appointment. The day before the appointment, I called to reschedule the appointment because the remodel was not complete and our furniture was not in our home. Antonio said, Ok Ill call you back later in the day and we can reschedule. He never returned my call. I emailed him twice and he never responded. I finally called him again 2 weeks later and he tells me he isnt going to come clean the furniture and he is not going to refund us the $99 that we had already paid. He told me that he had a 24 hr cancellation policy, that we tried to reschedule too late and that he didnt want to perform the work anymore. I called and tried to reschedule 23 hrs from the scheduled service. When I went back to review the agreement that we entered into on Angies list it did not establish a cancellation/reschedule policy. Antonio scammed me out of my money!
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Bri Adamski
We have two kids under the age of six (juice stains galore!), three messy pit bulls (one of which is just now learning how to not go in the house after having her six months), and I babysit even more toddlers in our home. Our white carpets were absolutely filthy, despite my best efforts. I found Helping Hands via Groupon and decided to give it a whirl. Antonio is awesome. We love this guy. This morning, he arrived early (Im a procrastinator so he helped pick up my kids rooms and even vacuumed for me!), and immediately set to work. My kids had left an entire container of this oily, viscous, dark blue metallic putty on the carpet and it had completely sunken in and adhered to the carpet. I thought it was a lost cause and would just have to be replaced. I almost jokingly asked Antonio if there was anything that could be done and he got right to work. I even threw him a snide "yeah, good luck on that one" as he started. Ten minutes later, it was gone. Man, he put in some serious labor and elbow grease getting it out, but holy cats! Its gone! I told him then that he had earned my loyalty. Hed be coming back. Period. He was nothing but pleasant, kind, and funny. Not only did he do a fantastic job, but we loved having him.
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Eric Youmans
I decided to use Helping Hands based on a recommendation from someone who posted here, Chris Hill. I was either going to have some carpet yanked or try to get it cleaned after some awful tenants apparently let their dogs and kids do whatever they wanted to my former home. I didnt think Antonio would be able to get some of the worst stains up, but he did and now I can have my property ready to rent without worrying about filthy carpet. He communicated with me clearly regarding pricing and a time frame, arrived early and left me thanking my friend for recommending him. I will not hesitate to use Helping Hands again in the future.
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Ellen Reynolds
Helping Hands is AWESOME. My husband is a plumber and we have beige carpet (not my choice), we also have two large dogs and a kid. I have had HH clean out carpets twice. They do an excellent job. They never "cut any corners" and any extra dirty areas are specifically treated so when they are done, your house smells fresh and clean. I highly recommend calling this company for any carpet cleaning jobs. Accidental spills, Spring cleaning, company coming over? Theyre fast, efficient, courteous and provide incredible results!
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August Rush
This is the second time I have used Helping Hands Cleaning Service, LLC. We are a small business, with operating hours 7:30am to 6:00pm. Anthony was VERY flexible with our schedule. He came in after hours. He came in with a big smile and a great personality. There were things to be moved around to which he was very accommodating. Like I said, this is the second time using and it wont be the last. If you want a verbal from me, you can reach out to Antonio, and he will give you our contact information.
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Mallie King
Helping Hands has been cleaning our floors for 5 years. Antonio always comes when called with a huge smile on his face. Its not easy here, we are an animal hospital and there is always fur and debris. He moves large objects and always comes back by to make sure that we are pleased with the job. Our floors must be done at night and on the weekends-not a convenient time for many-again he is happy to do so!
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Cindy McPhee Barrett
Ive used Helping Hands Cleaning Service both personally in my home and recommended them to my clients as well. As a Realtor I am very careful whose names I give out to my clients but I can always trust that Helping Hands Cleaning Service will do a great job for my clients and for me and it makes me look like a rock star! Thanks Helping Hands Cleaning Service!
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Mike Crittenden
Helping Hands is the best. He waived my fee for rescheduling, got to my house 15 minutes early (he said "Im never late" when I spoke with him on the phone, and he meant it), was extremely friendly and polite, and did an amazing job on our carpet. Our living room went from completely embarrassing to spotless. We will definitely be calling Antonio again!
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Chris Hill
Very happy to report the great job that Antonio of Helping Hands Cleaning did on my home carpets. The pricing was reasonable and his level of professionalism was most appreciated. I would not hesitate to have him in my home without me being present and I would recommend him to anyone needing the services his company provides. Great job!
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Elizabeth Belenchia
We met Antonio and learned of his cleaning business and decided to give him a try. His professionalism and attention to detail was excellent. We hired him later to then clean our office carpet and he delivered on time as we wanted it done on Friday afternoon so it could dry over the weekend. We recommend him with confidence.
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Mike Wilson
He did an awesome job with the carpet which is, of course, why we called. But beyond that, he was punctual, courteous and just seemed like a genuinely good guy. We will certainly contact Helping Hands for our future carpet cleaning, and I will gladly recommend them to anyone who needs their services.
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Andrew Shedivy
Got stuck in a bind and needed someone to take care of some stubborn stains on a job site while I was out of town. They were able to take care of it and get my customer the result they needed as well as get to it faster than I expected. 10 out of 10 would use again if ever in need.
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Brian Leman
I have several pets and unfortunately carpet too. I was impressed with how well the carpet cleaning worked. Antonio was very prompt and polite. He was very detailed in his work. Well worth the price. I will be calling on Helping Hands for all my future cleaning needs.
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Fred Sturm
Antonio Johnson and his crew did a fantastic job helping me clean up my house after a water loss. They were on time and professional. They cleaned carpets and steam cleaned fabric furniture. The pricing was reasonable, and I would highly recommend them to anyone I know