MOLLY MAID of Greenville

1200 Woodruff Rd F18, Greenville, SC 29607, USA

Address:	1200 Woodruff Rd F18, Greenville, SC 29607, USA
Phone:	+1 864-329-0069
Site:	mollymaid.com
Rating:	2.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 13

Reviews 11

Carol Urbance

I am very pleased with the cleaning service provided by Molly Maid. I usually leave the house on my scheduled day and feel secure that I can trust the two girls that have been our regulars since moving here. We had a cleaning service previously in Michigan and I would say they have been comparable. Most thankful for the attention paid to walk in shower and bathroom. Recently had hip surgery and was unable to bend and reach to do normal chores, so having a reliable cleaning service has been greatly appreciated. Just this week upon entering our house our grandson commented, "Grandma, your house is so clean!" Thought that would have made our girls smile since it is visibly noticeable when you walk in the door that the floors are shining and counters bright. Only suggestions I might offer that our Michigan company provided were specials at additional cost for extra services. Examples might be oven cleaning, moving furniture to vacuum under sofas or beds, turning cushions on upholstered furniture, kitchen and bathroom cabinet polishing, etc. These might be once or twice a year services. On the whole, we are very appreciative for the job you do and marvel at timely fashion in which you perform!

T. H.

Absolutely terrible-they came out 3-4 times over 2 months before we stopped our service with them. Inconsistent service, different crews almost every time. Always missed/forgot to do what they said they would do. Even basics like cleaning under the shower caddy, not even moving it to the side to clean underneath, not vacuuming stairs, taking no more than 40-45 minutes to do a 3300 sq ft house because it was close to the weekend and "we have the afternoon off." Rushing to finish, and could not wait to get out without any real care to do their job professionally and diligently. You can tell the crews that come out do not care to do a good job, and are just happy to get their paycheck and do the bare minimum. Would not recommend, would definitely not use again, and funny enough, their quotes are actually higher than plenty of other companies that do at least the same if not a more decent job.

Brittany Burdette

LIARS!!! Extremely disappointed in the cleaning & customer service! I have used them a few times before, and one time they did so well i was impressed, but all the other times i was not to say the least. This past week i asked them to come to and focus on my bathrooms only the rest of my house was clean, i dont think they touched the bathrooms. They moved some pictures around lifted the blinds, moved some stuff around in my daughters bedroom moved counter stuff around in kitchen..none of what i asked them to do. On top of all that, they LIED about how long they were there..they said they were there for 2.8 hours, i left my house at 12:38 was back at 2:24..& i did NOT pass them on the way home. I called once i seen how much theu billed me for and the man was so RUDE!! They did a crap job, but didnt mind taking the tip i left them on the table. I will NEVER use them again.

Akira

Im tired of calling this particular branch about key areas of my house not being cleaned every other visit. And those are just the times I DECIDED to call. On 5-6 occasions Ive had to call about the crew not cleaning well. I come home and the tub and shower havent been touched, but they never forget to pick up the check on table. First time with this company and last. I wouldnt recommend them for anything. At first I thought I had a neglectful crew, and requested another, after cancelling and giving them a second chance. But, looks like the entire branch is worthless. Again, Ive had to call about them not cleaning well over 5 times. Ill be asking for my money back and cancelling service. I should have checked their rating beforehand. Off to a 4-star rated company.

Paula Hendricks

Very Disappointed in their customer service as well as the cleaning. We were told that it would be cleaned from ceiling to floor each time. That was not the case. I called several times and complained about the floors as well as the dust on my wall decor. I would get better for a couple of times and then go right back. They seem to be on a time limit and hurry to get through so they can get to the next house. I had stopped the service for a few weeks due to the fact we were remodeling a bathroom and when I called for them to put us back on the schedule I was told I would have to pay the Initial cleaning fee again to restart because they havent been there. I told them they could forget it and that I would find someone new to do the job. VERY VERY DISAPPOINTED!!!!!

Lahnice Hollister

Molly Maid has cleaned my house since my arrival in Greenville 6 years ago. This is my first and only experience with Moly Maid or any cleaning service. The maids come on a regular schedule every three weeks which works for me. I have no pets or children. When I needed an adjustment due to guests, the change was easily made. The ladies are polite and unobtrusive. I am not always home when they arrive or leave. If something did not meet expectations (rare), it was fixed quickly and efficiently. The maids keep a list of special areas where attention might be needed. The business owners are very attentive. I am completely satisfied.

Jessica Scoggins

I just bought a house , and called Molly maids to have my house cleaned before we moved anytning in. So the house was completely empty. They came out and did the basic things to try and get by. They swept , and sprayed air freshener. The cabinets in the kitchen hadnt been touched , baseboards hadnt been touched. It was terrible. I called to complain . They had the girls come out again the next day , and once again they did NOTHING! Lets just say 165$ went down the drain. I would NEVER recommend them to anyone !

Ren HR

Really really disappointed as I used them for a move out clean. I worked hard all week moving and also pregnant so figured they could do the job well 260$ later and a half ass job the toilet was left completely dirty the bathroom floor not touched I paid all this money for vacuuming and mopping..... I dont know how they are still in business but I am waiting for a refund of half my money back.

me not you

very disappointed with cleaning, 150.00 dollars for a half ass cleaning, which after the fact they dont touch walls, doors, ceilings, tv, stairwell certain applinances, fixtures, clocks etc, etc. but they did vaccum. would like to give no star if I could, but have to give one star just to post

Jon Falkosky

Great company. We tried 2 other cleaning companies before we found Molly Maid. We have the same 2 girls every time & that makes a huge difference in the quality of their work. They also have enough personnel to fill in if someone gets sick.

Anonymous User

These folks continually make my wife smile. She works hard, long hours, but when she comes home on Tuesday Molly Maids have always done a great job cleaning things and straightening them out. Many thanks, Jill and Michelle