Exhaust Plus Auto Center

Address:	102 W 5th St, Columbia, TN 38401, USA
Phone:	+1 931-388-8411
Rating:	3.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 1

Reviews 9

Adam Lea

Tim (the owner) seemed like a friendly enough guy over the phone. The guy working for him appeared to be an emotionless mute that stared blankly as I approached the front counter. I called Wednesday for a quote on installing some downpipes. Tim was busy, but he said he could look at it Thursday and to call back then. I called back Thursday, he said he was too busy but he could definitely look at it Friday. I called Friday morning, he said to bring it by at 1:00 and he could take a look. I drove out and arrived at 12:55, he didnt have any lifts available. Said he should be able to get to it in about 30 minutes. I went down the street to take care of some stuff in town, came back 15 minutes later, and waited another 30 minutes. He was talking to someone in a van for about 15 minutes before I walked up and politely asked if he would be able to get to it soon. (45 minutes after I originally showed up.) He unapologetically stated it would be another 30-40 minutes. I left. This is a great place to go if you like getting jerked around and having your time wasted. I struggled with leaving this review because Tim did seem friendly and Im a big fan of local business. Unfortunately thats not enough to account for being mislead and having 3 days and 2 hours of time wasted.

Ashley Sharp

Awful customer service. We ran over a cone that fell off a truck. Was referred to this place. Explained to the rep we only have the one car and my family is at work. I have to go to work as well but i wanted to know if i leave my number would someone call me when they have a little time to check it so i could bring the car back, or whats a better time for me to stop back by? The rep stated "we aint gone calm you" if you cant leave it i dont know what to tell you... explained again i only have 1 car and my family is at work and i have to be at work too but i can take a break to come have it looked at if i just get a timeframe. He didnt care same answer... i then asked if there are more muffler shops here he said "idk youll have to find out, google it or something" i will never do business with this place. Absolutely awful

Merkles Playlist

Didnt charge me to look at my car, and told me what i thought was wrong wasnt wrong! Later on brought my car in and they got it all fixed up for 1/5th what another place was going to charge me! Also helped me with a part I couldnt get unbolted! Great service!

Chadwick Knight

I brought a vehicle in with a rusted exhaust that fell apart on me. I had the new pipe, but with all the rust it had to be a cut and weld job. They charged me $115 and had it back to me in a day. Highly recommend.

Matt Moore

Had many many jobs done through them from muffler replacement to full exhaust systems, top notch work every time, fast service, fair price and fun friendly people. Highly recommend!

Josh H

Said they replaced a part. Engine light came back on showing same part needing to be changed. Tried to charge me again to change the same part.

Kenneth Mccluskey

Have had custom exhaust done on 3 cars. Have always done quality work at low cost. Same day work. Would trust Tim with any of my cars.

Mark Gregory

Did a great job on my exhaust sounds and looks great.

Travis Petrose

Great place to get work done!