The Nail Parlor

4001 Hughes Crossing #181, Franklin, TN 37064, USA

Address:	4001 Hughes Crossing #181, Franklin, TN 37064, USA
Phone:	+1 615-591-4443
Rating:	3.6
Working:	Closed 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 12–5PM

Location

Photos 29

Reviews 10

Alexis Stockholm

I will NEVER be going back to this place. I only get my nails done for special events, which is why I went to The Nail Parlor on June 21st because I had a wedding that weekend. I got a gel mani-pedi, which most know are around $60-65, (not cheap). The first time I went in, I wanted a mint color on both my finger and toe nails. My toes were the mint I wanted, but my fingers were a neon green. I went in the next day, they had no mint to go on my finger nails to match. Think they would tell you that before you got them done, right? Nope. So I had to go for a nude, and not have them matching which like I said, it was for a wedding so I needed them to match the color scheme. Continuing on, the next day one of my fingers had already chipped, which never happens with gel. I had noticed the nail tech only did 2 coats, which theyre suppose to do 3, and you could also see right through the nail polish. Complete rip off. They could care less about keeping my business, and making it right. EXTREMELY rude, argued and yelled at us through the whole salon. We told them we were going to put a review, and they said they didnt care, go right ahead. As we were walking out, a lady was walking in, and we told her she shouldnt go there, and gave her the nutshell of the situation. She was going in to get her nails fixed because she had been in the day before, and hers had already chipped also! DO NOT recommend this place.

Danica J

Aesthetically, very nice. I liked how there was a large menu of services upfront rather than just the little handouts and playing the guessing game of how much one service differs from the other. Everything looks still brand new. However- the actual manicure I received- AWFUL!!!!!!!!!! I could have done just as well myself- which is not saying anything good. If I were able to do a decent job myself, I wouldnt pay someone else to do it. I attached photos of the manicure I got YESTERDAY. It looks like I did it personally a week ago. The paint does not cover the tips of my nails, nor does it go down to anywhere close to my cuticles- my cuticles look like crap, the paint itself began to chip right away and though I sat there with my nails held at least 6-8 inches from the dryer as instructed for more than 20 minutes, the paint was still much too soft and was ruined right away; later in the evening I noticed it was STILL mushy and so anything that touched the nail left a mark in the paint- which usually indicates they are using fillers and additives in the paint to make the bottle last longer therefore skimping you out of a few dollars. The photos dont even look as bad as it does to the naked eye, so imagine it about 10X worse. Very disappointing. I will give them another shot since its so close to my house, but if it doesnt improve I will not be back.

Becky Ulrich

My toe nail is torn up and my friends cuticles are having to heal. I love to get pedicures, I dont even mind a wait but always make an appointment because I go with a friend. It is time away for me to enjoy. We have been to the nail parlor 2 times. Neither time were we given the services listed in the menu for what we requested. We paid for what we did get but we booked our appointments for spa pedi and ended up with a basic. Both times felt very rushed but no one else was waiting. This last time ther had only 2 people working, one was the owner I believe who worked on my friend and a manicure tech who reluctantly took me. She was waiting for her 11:00 appointment that was clearly not coming. She complained about how irritated she was and ended up taking it out on my cuticle and nail bed. 4 weeks later and my nail bed is still torn up from her. I let her know she was hurting me and she just looked at me. They seem very under staffed and after appointments made for a pedi with hot stones 2 times have not done all services listed for that service. I will be finding a new pedi spot.

Becky Watson

I am 9 months pregnant and wanted a pedicure before the big day. I walked in and there were people getting manicures, and two workers communicating, I asked if there was a wait for a pedicure and she said no and to go pick out a color. I was picking out a color as they were getting the chair ready, and a customer walked in and said she had an appointment at 4:00. The worker came over to me and said, sorry its a 30 minute wait now. I was like, there are two workers and 10 chairs... why is it a 30 minute wait?? Plus I was there before the appointment walked in. I do customer service for a living, that was a degrading way to handle a walk in when it clearly says, walk ins welcome. Will never go here, hopefully they get better management.

Janet Carroll

Went to The Nail Parlor for the first time this evening. It wasnt too busy, but it was at the end of the day. I had great service while I was there to get a gel manicure. The person who did my nails, April, was very attentive and personable. She did a fantastic job on my nails. 3 coats of color and 2 coats of top coat. Nails look wonderful! Will definitely be going back!

alexis marie

I went in to get my acrylics filled for prom, I got there at 9:15 & didnt leave until after 11. the woman completely ignored me & got up several times to go do something else in the middle of doing my nails. she then left me completely while she went & did someone elses pedicure. would not recommend & definitely will not be coming back here.

Christian Garris

I had a very pleasant experience here. Got a simple paint job with an accent nail. One week of working with kids and washing my hands often, and I am just now starting to see chipping. I am very pleased with my manicure and I will be back.

Betsy turnage

I love this place. The manicurists are always so nice and friendly and they always do a fantastic job. I have been going here since the week they opened. Great place!!

Riss Birk

Very good service and friendly staff. It does not reek of chemicals which is a positive for my nail experience.

Jennifer Divine

Went for an eyebrow wax. They did a great job. Very even, perfect shape. Fast and fair priced.