ITS Techs

240 W Main St, Hendersonville, TN 37075, USA

Address:	240 W Main St, Hendersonville, TN 37075, USA
Phone:	+1 615-824-8497
Site:	itstechs.com
Rating:	4.3
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 10

Reviews 14

Will Bridges

Had my Mac Mini there and had agreed to get a new board for it. But, the cost of the board and other things I wanted was getting close to the price of a new mac mini. They pointed that out and said maybe that I would want to consider getting a new mac mini - even though they lost money because I didnt do the repair. I ended up not doing the repair with them but they did a great job figuring out the problem and giving me the best solution even though the solution was not to spend more money repairing a computer with them. On second thought, being in the computer industry and knowing as much as I do about hardware, it should have been obvious I was getting close to the price of a new mac mini. I have a lot of respect for their integrity and competency to diagnosis problems. They rock!

Kasem Alkasem

Being an avid gamer yet hardware shy this is the perfect place to repair or modify your PC. If your computer is suddenly shutting off with no BSOD it can be a tough problem to diagnose. They tested every component with the exception of my motherboard eventually coming to the conclusion that it was my graphics card; It was actually the power supply that was overheating. Having made the wrong diagnosis ITS TECH did what they needed to do to make it right. They installed a new PSU that is miles ahead of my old one in temperature performance and power consumption making my system more solid than it has ever been. If you are having computer issues I would take it to this local business run by people who stick to their word and do everything possible to please the customer.

Brian Bell

Im really surprised to read some of the negative reviews of this place. Ive used these guys 3 times over the years and they have always been friendly, prompt, professional, performed great repairs, and been very reasonable with their prices. I used to go to the big box store in Rivergate for computer repairs, but they do not compare in service, price, or timeliness to this place. As long as things dont change, I will never take my computers anywhere else for repair. My personal experiences here have been great and so far all I can say is I highly recommend them.

John Petty

I had a great experience with ITS TECHS. I had a desk top PC that I wanted to rebuild and upgrade and turn into a great entertainment PC. The customer service was outstanding! They advised me on products that would work best for this PC and they were always mindful of my budget. Thier products and services for the project were very reasonably priced. The staff was very friendly and professional, they always took the time to explain steps, cost, product and instruction. Im very happy with my upgrade! I will continue to use ITS TECH for my PC needs.

Sabrina Watkins

Wasted my money! They charge a 45+tax assessment fee. Which is not refundable. Your basically paying for them to look at it and give advice. I knew i could go somehwere else that doesnt charge to look at it and give me advice but i was desperate.and in the end didnt even get them to work on it. Wasted money. I appreciated the advice tho. It was good advice but still wasted money. Went to a place down the street from here and they temporarily fixed my problem free of charge. Nice people down there.

Anonymous User

They keep taking my computer in and I keep getting it back with the same problems. Wasted way too much money on guesswork, and I could have just bought a whole new computer by now. Good reviews look exactly like advertisements and do not relate to my experience in the slightest. Ive lived in many places and visited many computer stores, and this is by far the worst I have ever visited.

Craig Tankersley

If they dont fix it you dont pay, what more could you ask for. Jim and staff have helped me on many occasions with networking, new computer installs, debugging my kids computer that was loaded with spam and other problems that were created by myself here in the office. I highly recommend them for your computer needs.

Jessica Panchisin

We used ITS Techs to restore/repair 2 of our work computers. Staff was friendly and they were able to answer all of our questions while using minimal "tech" talk. They helped us understand the process while also being quick and reasonably priced.

Anonymous User

My laptop was fixed in days instead of three or more weeks, for less than half the price Id been quoted elsewhere, and with the kind of professional service one can only hope for. I highly recommend ITS Techs.

Jeremy Ownby

My computer crashed on a very busy work day (with a very cranky 4 month old, also making things very stressful). They had my computer checked out, fixed, and ready for pick up all on that very day. Thank you!

Greg Wilson

These guys are only awesome. They help you above and beyond. They retrieved info off of two different "dead" computers! So quick, I couldnt believe it!

Kelly Albert

Our main computer would not turn on.. called ITS Techs at 11am.. dropped machine off at 1pm.. back in business at 3:30pm. Thats quick service. 5 Stars

Anonymous User

Big problem with my computer but fast fix by this tech I’m very impressed.

Mike Hedge

ITS Techs always exceeds expectations!