Log On Computer Services

1611 W Andrew Johnson Hwy, Morristown, TN 37814, USA

Address:	1611 W Andrew Johnson Hwy, Morristown, TN 37814, USA
Phone:	+1 423-581-5916
Site:	lcs.net
Rating:	3.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 3

Reviews 6

Jason Smith

They have an alright selection of parts and things. But they were WAY over priced. In my opinion they are taking advantage of people in morristown because there are only 2-3 shops. I bought my system there a dell inspiron 5550s and it was working OK, until the guarantee they had on the thang went out. Then I started getting viruss left and right and after reading what this young lady said about them INSTALLING viruss if u dnt buy the insurnce it all clicked, NEVER will I go their I had my system repaired by another shop or guy who works from home but has a legit business and very very knowledgable about just about everything. He told me some things about them too. Seems the internet is NOTHING BUT A $ MAKER. Go to someone who is knowledgable and can repair your stuff for much less that offers a guarantee. We live in TN isnt there a good ole downhome shop around? Ive heard of a new place and heard some awesome reviews on it. I wont mention it just to bash these guys even more but I can say he owns a website and does a lot of advertising on facebook. Real nice guy he repaired the system I got from Logon.... He said he gets 3-4 a month from there and the Mouses Pad. I think these shops are living in the past and obsolete. Call around before just dropping a system off, I know the guy I used was super cheap and it has been almost a year now and my system stil runs as new. He gives you all the tools he repairs with! So he isnt out to have you come back and just make money.... People and Businesss Like Log On Computer Services will shut down in the end. Their UltraNet sucks.. Slow, and VERY INSECURE. Do your research before buying or getting repairs!!!

Jeff Termperman

Had problems with my laptop which I purchased from them, "with a 3 year warranty" Well, within 4 months I began having problems, not the run of the mill slow or virus type problems but actually blue screen of death memory dumps and eventually the entire hard drive failed. Taking it back to them even with this warranty after spending almost 1,000$ in total it was a huge huge hassle to get them to even respond to me. Eventually (after 3 weeks) of constantly having to call and even go in a few times they took the system, repaired it.. But wanted to charge ME for the hard drive that had failed another 129.99$ to replace. When the whole thing was this bad systems fault anyway, and also having a 3 year warranty should that not cover my problem in full no questions asked? Instead I ended up without my work laptop for over a month... Ended up going ahead and paying for THEIR mistake. I will never be going back to this establishment for anything what so ever. If anyone has any other great computer shops or repairs business in mind I am in need of constant work for my business. Any help for anyone who is reliable, fast and low cost would be appreciated!!! Thanks Jeff T.

Bruce Hannold

It is a shame that competitors will post negative comments to hurt businesses just to drive customers to their business. If you follow the negative comments here you will find that these people have posted poor reviews for every local computer store in the area. I do work at Logon Computer Services so my opinion is hardly unbiased, but I feel that the public should know that many of these are not reviews by our customers, but rather competitors who are out to slander our reputation to serve their own ends.

David Hughes

Staff is friendly enough, most of the time. Ive had one particular experience with them when they nearly flat out refused to give me any advice on a certain problem I was having. Their prices are extremely expensive compared to other places, especially for computer hardware. If you are looking for hardware, buy online and install yourself. Its very simple and it will save you a lot of money.

Carol Lallier

I was pretty upset with one technicians lack of knowledge and failure to listen to my description of the problem, but Logon was very proactive when I complained. Customer satisfaction is important to them, and I was happy with the way they handled my problem.

Melanie Mosier

Diagnose problems quickly, make necessary repairs, & are reasonably priced