US Storage Centers

136 River Rock Blvd, Murfreesboro, TN 37128, USA

Address:	136 River Rock Blvd, Murfreesboro, TN 37128, USA
Phone:	+1 615-200-9448
Site:	usstoragecenters.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8AM–4:30PM 12–4PM

Location

Photos 53

Reviews 13

Sherryl Rivers

I saw an ad online and called this company. The customer service rep I chatted with online was extremely helpful I think her screen name was Linda SC. I was in a desperate situation and decided to drive over to the facility while waiting on the company to call me back. The man working in the office was just going to lunch and asked if I would come back. I said I would and he was patient as I asked him a few questions. I came back about an hour later, we looked at the unit and decided it was not quite big enough. He said that was the only unit he had available but his sister store might have one a little larger. He called and I drove over to look at the unit. Now mind you, the special was for 110.00 (10x15) for first 2 months (BOGO). The 10x35 would be over 200. Andie at AC Storage is AMAZING, she advised that the 10x35 was not what I needed, the 10x15 was perfect. I guess the look on my face was enough that she proceeded to explain to me how to pack that 10x15. I drove back to US Storage and completed the paperwork. Chris you are an angel!! Andie you ROCK!! THANK YOU THANK YOU THANK YOU

Abegail Jose

US Storage is very professional and knowledgeable in the industry as being a consumer and calling around looking for a storage unit to store my household items. They offered security with a fenced in property with a security gate and 24/7 cameras with a manager that lives on site that makes me feel very safe that my belongings will be in good hands. The manager Chris was very nice offered me a tour to see the facility and look at the unit to make sure it is the size that will fit my needs which i thought was very cool. US Storage was the first place that popped up in my google search so it deserves the top place as I will be using them in the very near future to store. Oh did I mention they offer a FREE Move in Truck for new customers that is one of the best offers from a storage place plus locks and moving supplies like boxes they have it all.

jonathon king

One of the staff Chris went out of the way out of his busy day to give me a detailed tour of the place. I was surprised i got this service at a storage company, it was great. The atmosphere was extremely great the facility was very clean i liked the security gate which requires a code to get access to the place makes me feel comfortable and secure storing my life items at the facility. There are cameras everywhere so a plus for me and a on site manager named Frank . I would most def recommend these guys for all your storage needs very professional and great prices with managers special on all different sizes plus they sell all your moving and storage supplies like locks boxes packing tape and bed mattress covers. I will be using US Storage in the future for my storing needs.

Carla Haynes

If you are looking for a storage place where you receive EXCELLENT customer service and clean environment then I would highly recommend you visit US Storage. Chris and Frank are very professional and very knowledgeable about what they are doing. Regardless of how many questions I asked they took the time to answer all of them. They treat all their customers with the same importance, with a friendly and helpful attitude. They are very helpful in helping the customer make the best choices for them (the customer). Thanks Chris and Frank for the phenomenal customer service. You guys are AWESOME!

Justin Glidewell

It was ok. The lady at their call center told me UPS could deliver straight to my unit which is why I picked this company. However, once I got there the lady filling in for the day made it a big deal and had to text and call the man who actually works there to find out if it was possible. She was nice though; just a hassle. I also didn’t get my receipt emailed to me for the 30 some odd dollars I paid that day. Unit looked nice and it’s fairly cheap compared to other areas. Just didn’t see professional or that they knew what was going on.

Mary Jo Agnew

My son rented a small enclosure over a year ago from US Storange on River Rock Blvd in Murfreesboro. Today and for the past year, we have had 2 large enclosures AND the small one. This facility is very clean, each enclosure is kept at a good temperature, our contact keeps a close eye on each individual storage space and our contact person is a very good business man. We appreciate his help, honesty, and concern. This young man needs an award.

Bernadette Bolden

I absolutely love the storage unit facility I have been trying to get my daughter to move from U-Haul to U S Storage I might have to help her pay to do that Karen that works over here at the Murfreesboro location is a godsend she is so sweet and kind all the people that work here are wonderful clean storage facility it is very clean and I have had no problems with them I love this place and would recommend it to anyone

Judy Slaughter

Reserved a 5 x 5 online for sons dorm stuff. Checked in a day before move date to secure the unit and was told there were no units available until the next day and they would call. Staff didnt call at all the next day. I had to call 3 times. Bottom line is there was no unit available when I reserved it online. We had to scramble to find another unit somewhere else. NOT Happy with US Storage.

Stony Thomas

I run a business myself and I believe in giving my customer a great experience. This includes the combination of great service, price, professionalism, and a great overall customer experience. Well, these guys did all of these things for me as a customer. It is always good to see that customer service is not a forgotten trade. Thank you US Storage of Murfreesboro

Sara McNeil

Very nice staff, Chris was super friendly and helpful. Above par, clean and safe. Even the other people renting units here are very friendly and courteous. Im quite happy with my choice to rent here. There was a sign for 1/2 off first month for the 10x10s, but I was given a discount for the 7.5x10 as well, which helped tremendously because moving is expensive!

Charlie Olmo

Frank was very helpful. He showed the unit that we are going to rent, clearly explained the lease, and was very courteous and easy to work with. He clearly explained how to navigate through the facility, covered the hours for the office and for accessing storage. Prices are also very good compared to other facilities in the general area.

Jessica Guerrero

So far I am impressed with the customer service at this business. I am going through a very tough and sudden transition but Karen helped alleviate a lot of the stress with her cheerfulness and positive attitude. I came across one very minor issue with the unit and Frank immediately took care of it. Woohoo!

Joe Reyes

We just moved our daughter from California and needed a short term storage rental, Frank was very helpful and provided great service. The prices are very good and they work with you. The facility is clean and in good working order, it appears to be a safe and secure. I would highly recommend this establishment