Simply Self Storage - Lebanon

136 Maddox-Simpson Pkwy, Lebanon, TN 37090, USA

Address:	136 Maddox-Simpson Pkwy, Lebanon, TN 37090, USA
Phone:	+1 615-453-4997
Site:	simplyss.com
Rating:	4.3
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 12–4PM

Location

Photos 16

Reviews 14

wileetundra

Bethany was very polite and communicated all terms and options clearly. I asked to visually inspect the unit before I rented it and she promptly escorted me via a golf cart and answered all of my questions. Because she was so thorough, I actually had no reservations about using their service and the printed contract papers were consistent with what I was told. The only confusion came after I left, when I recalled seeing their ad for first month free, but I didnt receive that for some reason, although I didnt have time to go back and ask about it that day. I had rented at this facility a few years ago when it was under different ownership, and I was pleased to find that both experiences were positive. On this occasion I will just be storing empty boxes and packing materials for a future project, so the cost is a bit high for that purpose, but it seemed to be a competitive rate when I briefly looked at a few other places. Only negative is that most of the units do not have electricity or even a single interior light bulb, so if you come after dark prepare to bring your own lighting.

Brooke Ramey

I first want to thank Bethany at the front desk!!! My husband and I arrived in Lebanon early and had to find a storage place for my inlaws who were arriving shortly with Uhaul filled with a full load. Bethany went above and beyond to help us find a unit that was appropriate in size and price for them! She was super kind, welcoming, and accommodating! Being from out of town and not knowing the area, Bethany gave us some tips and recommendations! She then personally cleaned a unit for us! I would highly recommend this facility!

Dave Newman

Just wanted to tell you how much we have enjoyed renting a unit out at your Lebanon site. Hartman and Maddox-Simpson. We have been renting there for about 6 months and Bethany has been taking very good care of us. She is always willing to go the extra mile to ensure that everything is as it is supposed to be. When our door was hard to open, she was right there to help us get it open. Always friendly and courteous, a great manager!! Would definitely rent there again should the need arise.

Haley Crutchfield

Terrible experience! Bethany Craig at the front desk is extremely rude. She has been consistently agitating everytime i have encountered her at the office. She miscounts money then refuses to hand it back, and over talks you everytime you try to speak. Brought my husband in to witness one of her episodes yesterday. He was so appalled he recorded her in disbelief. We are moving our stuff out today! DONT USE THIS FACILITY!

Christopher Richardson

Our experience with the Lebanon Simply Self Storage has been phenomenal. Bethany provided excellent customer service and was very personable and down to earth. I would highly recommend working with Bethany and Simply Self Storage for your storage needs.

Joe Morgan

The staff was very kind,and helpful. I was helped by Brittany Steady and she was very knowledgeable and was a wonderful person to have had helped me. I would highly recommend them. Amazing service ☺

Wayne Hudspath

Bethany was extremely professional to work with. I never had an issue in 3 years renting one of there storage units! Would highly recommend!!

Barbara Walthour

Had no issues rented for several months. Bethany was very nice and helpful.. Thank you Merry Christmas and Happy New Year God Bless

Katherine Serwood

Excellent! Bethany Craig was very friendly and helpful with the questions my Nephew had. He just moved to Lebanon from California.

Jess Parker

Brittany answered all my questions and promptly got me into a unit!!! She was very knowledgeable and friendly!

Nathaniel Todeschi

Excellent service, Bethany was wonderful and super helpful, would recommend to anyone needing storage!!!!

Summer Tannehill

This is the best storage facility in Lebanon! So clean! The staff is very helpful and friendly.