Family Video

634 Madison St, Shelbyville, TN 37160, USA

Address:	634 Madison St, Shelbyville, TN 37160, USA
Phone:	+1 931-680-1712
Site:	familyvideo.com
Rating:	4.6
Working:	10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM

Location

Photos 7

Reviews 11

Stephanie Edson

I got my account here in 2014. I was checking out games so I put a $20 deposit on my account, as was required. I dont play much so I decided to see if I could use the $20 towards future rentals or just have it back since I hardly rent movies anymore. I inquired about it yesterday (the 16th of July) and was first told that I had taken the $20 off my account. I know I hadnt. When pressed I was told that it was used for late fees. As I hardly check out movies and paid the late fees for the one time I had been late returning a movie, I knew this was incorrect. Finally the woman informed me that since I had placed the deposit 3 years ago it was wiped off my account. Either she didnt know what she was talking about, or she was purposefully deceitful. Why did she feel the need to come up with alternative reasons for why the money was not there? I dont know. Im very disgusted by this behavior. She did put a $15 credit on my account but the lies have turned me off from this business. I would recommend going elsewhere for truthful and accurate service.

Matthew Fults

Love the fact you can still rent movies like the good old days always have plenty of copies and really cheap rental prices

Chong Thompson

Great prices, great selection, and great customer services. Awesome movie rental business in town. Highly recommendations

William leverette

Good location. Some movies come out as early as a week before release date. Half off movie rentals for 10.00 a month.

Trevor Bush

Great business has about all movies to rent and also free kid rentals

Amanda Faircloth

Always have enough copies of their Newly Released Movies on hand!

henderson florida

Good was able,to, ask staff for recommendation