Orangetheory Fitness

10721 Research Blvd A-100, Austin, TX 78759, USA

Address:	10721 Research Blvd A-100, Austin, TX 78759, USA
Phone:	+1 512-900-3223
Site:	orangetheoryfitness.com
Rating:	4.8
Working:	5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–8PM 6AM–5PM 7:30AM–5:30PM

Location

Photos 100

Reviews 10

Dea Sorride

I love the workout but this location could use a little better trained staff, for an upscale area they have some folks with less than stellar communication skills and manners. For the most part the folks at OTF Arboretum are awesom, big props and thanks to Brent Jardin Amy Annie At the front desk for being so thoughtful, helpful, always smiling, quick and helpful. As for the trainers Ive had positive and good experiences with Elvis, Eli & Justin, I train mostly at night and these guys starting with Elvis are super postive, inspiring friendly and encouraging, to say nothing of the wealth of phsyical fitness tips, knowhow and skill. I am so impressed especially by Elvis! Alas 3 stars because one trainer, I believe his name is Josh has been a bit of a downer, a mean guy and unpleasant. His idea of humor is way off, he mocked me, a new client who has health issues, one night he stood by my treadmill and made fun of me, his class is always warmer I think and so does another lady that he turns the temperature up, his class is always warmer. And as if that werent enough, the other night Wednesday 10/05 he rrefused to allow my husband join the class to try it, was unprofessional about it, raised his voice at me infront of other clients, didnt use tact and was rude. Unacceptable. Luckily the awesome staff at OTF Arbor made up for it, Annie and Brent and Jardin all apologised on behalf of Josh and were super nice to me. I will avoid Josh going forward and hope he gets the coaching and training on how to treat customers in the future. I cant wait til Traingle opens, I really like OTF Arbor Town Square and would definately go there regularly if I lived close by. Thank you all of you for helping me be in my best shape ever! <3

Leila S

DECEPTIVE SALES TEAM My friend invited me to a free class as a guest at this location to see if I liked it. I wasnt sure about enrolling since there wasnt any location close to me (even though they listed several locations on Google Maps that arent even open yet), but a staff member specifically said its a "win-win" situation because if I "signed up today" I could "cancel within 30 days" if I wanted to. I was persuaded by this, and I paid $169 (yes, that much money), and after about a week of not going because there was no location close to me, I decided that I needed to cancel. I called numerous times and they said that I was not able to cancel. Then, they changed their story and said that I had to attend class 12 times before they could refund my money (????). This was never mentioned to us because if it had been, I never would have signed up. I have called numerous times; my friend also called as well. She has even emailed the owner with no response. I am extremely disappointed and would discourage anyone from joining here. I never attended one class and was within the 30 day window that I was told about, so I should be able to cancel and get my $169 back. It seems like deceptive sales practices. My friend is planning on canceling her membership and will tell all her friends to cancel as well because we do not want to support a deceptive business like this. DO NOT GO HERE.

Angela Hollaway

As a busy-bee, my time is precious! I dont have the time to spend hours in a gym to get a halfway decent workout in, nor do I have the motivation to push myself hard enough if/when I do go to the gym. Orange Theory classes have been the most efficient, effective, and consistent 1 hr workouts Ive ever had! Ive been a member since the beginning of 2016 and have never had the same workout twice (a few of the same types of exercises but always different circuits). Their definitely tough, but doable. I burn 500-650 calories each class depending on how hard I decide to push myself and they tell me exactly what workouts to do so I dont have to overthink about what Im doing. I just do what they tell me. Downside: The heart rate monitor straps that go around your chest are a little iffy every now and then and dont always read your actual heart rate. I recommend getting the watch if you have the choice.

Felicia Nash

I am addicted to my workouts at Orangetheory... and my fitness level has improved so much since starting there a year and a half ago! I love that I get cardio and weight training, especially since I would not normally choose to do weights on my own. Eli is amazing and always brings it with amazing energy and fun music. Hes very positive and encouraging. Equally as powerful a motivator are my friends... I get to laugh and enjoy the struggle of the fitness routine with some great people. I actually look forward to my grueling OT days during the week... in fact, I cant live without it!!!!

Shelby Hill

Very frustrating. I called this morning to find out their package pricing. After a run-around with the guy who answered, I was finally told that they do not give out pricing over the phone. He said I would need to schedule a free trial class first. Why would I waste my time doing a trial class if their cost isnt something Im willing to pay? My time is too valuable. Such an obvious sales tactic to require you to come in before theyll give you basic information. I was really interested in their program, but I am not happy with how the call was handled.

Paulina Martin-de-Nicolas

Orange Theory Fitness exceeded my expectations after my first day there and I have not stopped going since! Before OTF, I had trouble finding time to do my own workout in the gym and those times that I did set aside time, I never had an idea of what to do. In a one hour class at Orange Theory, you receive a full body workout from the most incredible and encouraging coaches. I leave each class feeling accomplished (and sweaty!!). I cant wait for the College Station gym to open so I can introduce all of my college friends to it!

Emily Harris

My life has been changed in such a positive way since joining Orangetheory. I look forward to coming because its such an amazing workout with the best coaches, fun music & an energetic atmosphere! Best part, it truly is for everyone & not intimidating at all. I also love that every day is different and that we get to switch to different stations. Always fun and challenging. So much love for Orangetheory!

Haley Norman

I love the variety of the workouts - something different every day. I walk out knowing I got a full body workout every time, with fun music, great trainers, and the desire to keep coming back! Ive worked out at several different gyms, programs, trainers, etc all my life and none of them have kept me consistently coming back like Orangetheory. Ive been a member for 2.5 years and probably will be for life!

Brittani McCall

Ive always been active and normal never super skinny, never super heavy--just Normal. I started OT with this studio 3 months ago training with Justin and Arkell and have seen legitimate results. . . Not only losing weight, but body composition has changed. . . Its tough, never really seems to be easy but it works. . . great studio. . great team!

Lindsay Hutson

I have been going to Orangetheory Arbor Town Square for 8 months and love it! The workouts are challenging but fun. The coaches are top notch giving the corrections and encouragement that I need to keep going. I really enjoy the community atmosphere and friends I have made along the way. I highly recommend OTF ATS!