Progressive Auto Care

11908 Elam Rd, Balch Springs, TX 75180, USA

Address:	11908 Elam Rd, Balch Springs, TX 75180, USA
Phone:	+1 972-286-1442
Rating:	4.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 2

Reviews 8

Patty Aceves

I have been dealing with the these people for over ten yes. I use to believe they where honest, God fearing people. The last few years they have change my opinion. I took my van in for major front end work. I got a quote and then researched it extensively. They where over a $100 less then anyone. I verified their quote with them then let them fix it. They did a good job. When I picked it up I was told sorry his son had miss quoted the price of the part. They charged me 110 more before I could get my keys. I just took my car up there and told them what it was doing and that I thought it was the fuel pump. their exact words were :worst case scenario it would cost $380:. When I went to get it. They told me it would be $552 because it took THEM 2 hours to figure out what was wrong with it. So just be prepared to pay at the very least $100 more then there quote . also they had my car for 4 days. Friends even saw them in it broken down on the street. They put over 15 miles on my car. It now has major scratches form a bush or something on the drivers side that they claim no knowledge of. I also found something plastic in my seat. First they did not even know what it was. Then they said it went to the battery and I did not need it. That it was trash.I know for a fact that they never even unhooked the battery because all my stations were still set. I will never be going back. I was warned. Next time I will listen.

Lishaa Lagayle

I took my SUV to the Guys at Progressive Auto, I was hesitant at first, of course, because Im a woman that knows nothing about cars ( I just drive) & some auto shops try to get over on my kind.. Progressive was nothing like that. I dropped my SUV off this morning 9am, barely running.. They had my baby running perfectly around 3pm. Not only did they keep me updated on the problems and solutions, but the price of labor was reasonable as well. They took Great of me, I would definitely recommend this Auto shop to Anyone in need of Service

John Mahaffey

I have been doing business with Jeff at Progressive for 10+ years. He has always been honest with me and exceeded my expectations. They are always honest and fair. Several times I took a vehicle to them expecting to pay for a major problem only to find out that it was something minor. I have never had a bad experience with them but Im certain if I did they would work with me to make it right.

Jennifer Clausen

My family has used Progressive for years and we love the quality of work they produce. The staff is helpful, friendly, and God loving. I know when I bring my car in they will give me a fair price that is competitive and get the work done in a timely manner.

Autumn Run Apartments

You guys are all wonderful. Thank you so much for going out of your way to work with our family to get our truck fixed. You have a customer for life!

A Banks

Theyve been working on my 07 Dodge Charger for a couple of years. Great service, super reasonable prices and trustworthy!!!

JB Bonilla

Excelente servicio al cliente gracias :)

Anonymous User

Honest and trustworthy Christian people. Customer for life