Address: | 2814 S Walton Walker Blvd, Dallas, TX 75211, USA |
Phone: | +1 972-846-4818 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Dave Rodriguez
So i went everywhere looking for a good place to store my stuff and i couldnt find any place with a good price and every other storage storage place that I went people were rude and look like they didnt want to be there working some didnt even show me the units so this was my last stop extra storage and I met with stasha and right off the back she was very friendly and before we can even talk business you wanted to show me what I was getting into and showed me around and explain everything detail and wasnt trying to trick me into buying anything when it was all said and done I was so happy with the service I didnt have to see anymore I knew you always at the right place finally stasha and Darlene make sure I had everything I needed and if I ever need storage again after Im done here Im definitely coming back and Im definitely going to recommend it to all my family thank you again stasha for all the help
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Anonymous User
Consumers beware! Assured Self Storage has a policy to obtain all your identification information and keep it in a retrieval and filing system. This includes your credit and debit card numbers, even without your permission. This exposes you to ID theft and unauthorized use of your credit cards. They have twice made fraudulant unauthorized charges on my credit cards, a form of theft. The bank clears charges immediately and you are left to collect the funds from the business who made the unauthorized charge in the first place. Good luck, they will have excuses. They try to keep your money. Call the police and make a report and request an investigation from your bank or credit card issuer. Be careful doing business with Assured Self Storage (I used the one on Walton Walker Blvd, Dallas). Do not sign any forms relieving them from criminal actions.
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Ray Edwards
I have to admit, I would have never imagined service to be this great from a storage facility. While filling a form out online, I received a phone call from Janie and she was very professional and courteous. She invited me to come and view the available units and qualified me as to what would fit my needs. I am not sure who will read this review but if management does, you should know that Janie is top notch in customer service!!! She is so personable, and makes you feel like your more than a customer even bordering on family (the good family that is LOL!). The facility is very neat and clean. Thank you so much Janie for an extraordinary experience for something so ordinary you really make Extra Space Storage shine!! I hope you move up soon in the company!
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Taeshun Sanders
The other day I didnt know what I was gonna do.. I have such a short time to move and. First I visit in passing with tears on my eyes.. When i stopped there was no one here. As I was walking to my car a young lady pulled up .. And assisted me.. Had great product knowledge of the store and. Competitors... I promised I would come back and today I did.. Mr. Darrin Jones continued the legendary excellent customer service experience.. Not only did they help me save money.. He was very well spoken and continued to shine light on a. Great experience with Extra storage space.. When u come tell them Mrs.Durodoye sent you... Thanks D.J.
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Hector Pagan
Exelente servicio y muy profeccional la manager siempre al pendiente de los clientes y muy linda persona Daniela de mi parte lo doy 200% a su sobrina y su servicio de space storage. Hector Pagan
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Sean T
When I told the David and Michele that I wouldnt be able to make it in before they closed, they told me that it would be alright and that they would wait for me. They stayed 45 minutes late so I wouldnt get a late fee. I want to thank the Management at Assured Self Storage, they were very friendly and helpful. If I ever need storage again, I will certainly give them a call!
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Tony Copeland Howard
Very affordable. Very convenient. Very friendly. The staff will greet and serve you with professionalism, and their policy and insurance are pretty reasonable. Ive been storing there for going on 3 years, and Ive never had any issues of any sort. I would definitely recommend Extra Space to anyone who are looking for a place to store their personal items, hands down no doubt.
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Heather Mc Neal
Extra Space Storage is a great example of how you treat people, especially during transitional period(s). Great customer service, rapid response via all lines of communication, more importantly understanding. I highly recommend Extra Space Storage, you have nothing to lose and everything to gain! Thank you Extra Space Storage. Keep up the great work!
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lincy leiva
Great customer Service, David is very helpful and very friendly. He seems to enjoy his job and cares about the people as well as the business. The facility is clean and convenient .it has an electronic gate entry and exit as well as a 24-hour video surveillance and an on-site manager living there. I would definitely recommend this location.
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Sondra Franklin
Very nice young lady. Her name is Chandra showed me around the property. Explained everything to me about the security of the property. The hours. Very nice and intelligent. I was immediately ready to store. I wish I could run into people like her all time. Im a happy customer. Thanks
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Renay Morgan
Thanks Darrin! Nice introduction to the facility and it feels like a safe environment. Darrin is a very friendly and customer oriented person that is willing to answer any questions you may have. Looks like its going to be a good experience for me...thnx again
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Lakell Searcy
Darin and Darlene made the process very simple for me. This was my first time ever using a Storage and I didnt know what to expect. Darin was very friendly and professional. The access hours are reasonable and the prices are cheap compared to the competition.
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Gilbert Solis
Janie me atendendio con una sonrisa, por seguro le voy a decir a mis amigos sobre este local! Muchas gracias!!!!
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Renita Miller
My experience with extra space was splendid!.. Darlene was AWESOME!.. she explained everything in detail which made me feel very comfortable. I recommend highly anyone whos looking for storage space to utilize extra space storage!
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Valeria Fuentes
Muy atenta la persona k me atendio super servicio y muy amable. Muchas Gracias: Darlene Medina
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ricardo amador
Muy buena atención me voy alegre de ser parte ahora de Extra Space Store .. gracias Darlene Medina
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Portia Price
Darlene is the BEST! My second time using ExtraSpace storage and she has been a great help with GREAT customer service! As well as Stasha. Both have great spirits, you wont leave unhappy I promise!
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Curtis Williams
Been with them for over a year now and its the best service Ive ever received, ever. Above and beyond the competition. Everyone that works there deserves a raise and complimentary steak dinners.
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Clay Cosse
Fast,friendly great service and a top quality climate controlled storage facility. Only opportunity for improvement is to disclose upfront and clearly insurance requirements. Very satisfied.
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J. Nicanor Suarez
Fue un placer con trabajar con Janie. Muchas gracias por todo!
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Jeffery Alvarez
Darlene is such an angel. We were a hassle but her dedicated customer service is what sold us! We went to 4 different locations and so happy we found her!
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Morgan Meyer
The facility is clean and secure and Darlene was great. She showed me the space gave tips on fitting large items, and was over all helpful and pleasant.
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hugo alvarez
This is great place to use as a storage thank you Darin Jones for all you did also the time you took and the pacientes you have job well done.